Gut verpacktes Produkt. Leider katastrophale Lieferung dank GSL, das Paket wurde nicht an die Paketstation geliefert sondern vor die Haustüre gestellt. Bei dem Preis nicht besonders hilfreich!
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Love the product and the packaging. Didn’t love the 5 month lead time. Also the light bulb required is different from what is shown on the paperwork. The paperwork shows an A19 bulb with an E26 base.... Ver mais
A empresa respondeu
Ware kam schnell und gut verpackt an. Versand erfolgte schnell, andere Shops hatten für das gleiche Produkt mehrere Wochen Lieferzeit angegeben - da geht es direkt beim Hersteller doch schneller. Lamp... Ver mais
A empresa respondeu
Todo perfecto! La lámpara ha llegado en perfecto estado y muy bien embalada. La información de seguimiento del paquete estuvo disponible desde que la enviaron. La lámpara es preciosa, con un diseño... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Louis Poulsen has always sought, not only to design lamps, but also to shape light and create an atmosphere that makes people feel good, both in- and outdoors. The shape of light creates space and our products should live harmoniously within the space they define - indirect, soft and inviting.
Informações de contacto
Kuglegårdsvej 19 - 23 , 1434, København K, Dinamarca
- reviews@louispoulsen.dk
- www.louispoulsen.com
4,3
Excelente
871 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stor hjælp med lille ting
Miranda var virkelig utrolig hjælpsom og ydede sublim service. Efterlyste et par skruer til en lampe, og hun skaffede dem! 🤗👍🌺
13 de março de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej Lene
Mange tak for den flotte anmeldelse.
Vi giver roserne videre til Miranda.
Vi håber, at du får stor glæde af din lampe mange år frem.
De bedste hilsner
Christina - Louis Poulsen
Schnelle Lieferung der wunderschönen…
Schnelle Lieferung der wunderschönen Lampen. Abwicklung intuitiv und sehr gut, von der Bestellung bis zur Lieferung
6 de março de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Kathrin,
Thank you for your kind review. We are very happy to hear that you are pleased with the beautiful lamps and the fast delivery. It is great to know that the entire process from ordering to delivery felt intuitive and smooth.
We hope you enjoy your new lighting.
Best regards,
Christina - Louis Poulsen
Wunderbare Lampen
Wunderbare Lampen, schnelle Lieferung und eine gute Spedition. Der „Snowball“ ist gut und sicher bei uns angekommen.
6 de março de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Claudia,
Thank you for your wonderful feedback. We're delighted to hear that the Snowball lamp arrived safely and that you were satisfied with both the fast delivery and the shipping service. We hope it brings great light and atmosphere to your space.
Best regards,
Christina - Louis Poulsen
Great service
Great service, arrived quickly, with fluent updates!
5 de março de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Maoz,
Thank you so much for your kind words. We're really glad to hear that you were happy with the service and that the delivery arrived quickly with clear updates along the way.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
Best regards,
Christina - Louis Poulsen
Gode produkter
Gode produkter lige de pendler vi ønskede os er sat op og ser super godt ud.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej Kim
Mange tak for den flotte anmeldelse.
Hvor er det dejligt at høre, at I nu har fået lige det I ønskede.
Vi håber, at I får stor glæde af pendlerne mange år frem.
Med venlig hilsen
Christina - Louis Poulsen
Lieferung schneller als angegeben
Lieferung schneller als angegeben. Gute Terminabsprache mit der Spedition.
Ware einwandfrei.👍
24 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi M-Dapper
Thank you very much for your kind review.
We’re delighted to hear that your delivery arrived earlier than expected and that the coordination with the carrier went smoothly. It’s also great to know that the goods arrived in perfect condition.
Hope you will enjoy your lamp many years to come.
Best regards,
Christina - Louis Poulsen
Snabbt o enkelt packas o skickas snabbt…
Snabbt o enkelt packas o skickas snabbt det tog 3 dagar från beställning!
18 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Håkan,
Thank you so much for your feedback. We’re so happy to hear everything was quick and easy, and that your order arrived within 3 days.
Best regards,
Christina - Louis Poulsen
Schöne Lampe
Also eine sage schöne Lampe, Ich dachte blos das es Glas ist. Aber eine schöne Lampe
20 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Nilufer,
Thank you so much for your positive review - we’re really happy you think it’s a beautiful lamp.
We’re sorry for the confusion regarding the material. If you ever have any questions about our products, we’re always happy to help.
Best regards,
Christina - Louis Poulsen
Good product and communication.
Good product and communication.
Took more than 2 months to fulfill the order.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Humberto,
Thank you for your kind words about our product and communication - we truly appreciate it.
We’re sorry the order took longer than expected and appreciate your patience.
We hope you enjoy your lamp for many years to come.
Best regards,
Christina - Louis Poulsen
Alles wunderbar
Alles wunderbar die Kommunikation. Die Ware der Preis der Versand, die Schnelle der Zusendung alles meget fint
13 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Jürgen,
Thank you very much for your wonderful review.
We’re delighted to hear that you were satisfied with the communication, the product, the price, and the fast shipping. That’s exactly the experience we strive to provide.
Best regards,
Christina - Louis Poulsen
Enkelt å bestille og rask levering
10 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej MS
Dejligt at høre, at du oplevede det var nemt at bestille og hurtig levering.
Vi håber, du får stor glæde af lampen mange år frem.
De bedste hilsner
Christina - Louis Poulsen
For en flott opplevelse fra Louis…
For en flott opplevelse fra Louis Poulsen 👏
Jeg trodde jeg måtte vente minst et halvt år, pga glasset jeg valgte, men i løpet av 2-3 uker var alt på plass.
Klapp dere selv på skulderen.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej Egil,
Hvor er det dejligt at læse - tusind tak for de flotte ord!
Vi er virkelig glade for at høre, at du havde en god oplevelse med Louis Poulsen, og at leveringen gik hurtigere end forventet.
Det betyder meget for os, at du tager dig tid til at dele din oplevelse. Jeg sender helt sikkert klappet videre til teamet.
De bedste hilsner
Christina - Louis Poulsen
Très satisfait !
Produits en stock et envoi ultra rapide et très soigné. La lampe est magnifique. Je recommande vivement.
Merci
12 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Sebastian,
Thank you so much for your kind words. We’re thrilled to hear that you’re happy with our products and service.
We really appreciate your recommendation.
Best regards,
Christina - Louis Poulsen
Tolle wunderschöne Lampe
Tolle wunderschöne Lampe. Super Licht und top verarbeitet. Aber bei dem Preis würde ich mir etwas mehr durchdachtes packacking Design wünschen. Passendes Befestigungsmaterial. Und der Baldachin aus Plastik wirkt nicht passend zur Leuchte.
Aber Produkt selbst. Top.
7 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Quirin,
Thank you for taking the time to share your review. We’re pleased to hear that you’re happy with the lamp and its quality. We appreciate your feedback and will use it to improve our products and overall experience.
Best regards,
Christina - Louis Poulsen
Garantiefall
Sehr verständnisvoller, netter und schneller Kundenservice! Mir ist meine Panthella 250 leider kaputt gegangen - sie ist mir gebrochen und zusätzlich geht sie nicht mehr an. Ich habe diese vor über einem Jahr gekauft. Der Kundenservice hat nicht gezögert und mir direkt eine neue Lampe zugesendet, da meine Alte leider nicht zu reparieren ist. Ich finde die Lampen sind das Investment wert, vor allem wenn man bedenkt wie gut die Garantie und der Kundenservice greifen, wenn doch mal etwas passiert.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Sharon,
Thank you so much for your kind review. We’re very glad to hear that our customer service could help you quickly and smoothly. While we’re sorry that your lamp broke, we’re glad we were able to find a good solution for you.
Your trust means a lot to us, and we truly appreciate your positive words about our products, warranty, and service.
Best regards,
Christina - Louis Poulsen
Hej!
Hej!
Allt gick bra till slut! Innan dess fick jag mail med info om konstiga leveranstider. Istället för utlovat ca 3-4 veckor, informerades det om datum 6 månader bort. När jag ringde och talade med Er så sa ni att den var slut i lager. Men som sagt så levererades mitt paket enligt info på hemsidan som vid köptillfället - bra eftersom all info däremellan var felaktig. Mvh Per
26 de janeiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Kære Per
Tak for din anmeldelse og for at dele din oplevelse med os.
Vi er glade for at høre, at det hele endte godt. Vi vil dog meget gerne undersøge den forkerte information, du har modtaget om leveringstiderne, så vi kan forbedre vores service.
Du er meget velkommen til at skrive til os på reviews@louispoulsen.dk, så kigger vi nærmere på sagen.
Mange tak.
De bedste hilsner
Christina - Louis Poulsen
Lampen er bare SÅ flot
Lampen er bare SÅ flot. ELSKER DEN. Og den blev leveret tidligere end jeg havde regnet med.
26 de janeiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej Anette
Mange tak for at tage dig tid til at dele din oplevelse.
Skønt at høre at du er vild med lampen og den endda blev leveret før forventet.
Vi håber, du får stor glæde af din flotte lampe mange år frem.
De bedste hilsner
Christina - Louis Poulsen
Alt fungerede fint med ordren.
29 de janeiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hej Hanna
Mange tak for de fem flotte stjerner. Det er dejligt at høre, at alt fungerede som det skulle med din ordre.
Vi håber, du får stor glæde af din lampe mange år frem.
De bedste hilsner
Christina - Louis Poulsen
Sehr schönes Kauferlebnis mit Herz
Sehr schönes Kauferlebnis mit einem tollen Kundenverhalten.
Obwohl es aufgrund eines Missverständnisses meinerseits zu Unklarheiten kam, konnte ich trotzdem vom Weihnachtsangebot mit der Gratis-Lampe profitieren.
Toller Service!
Herzliche Grüsse an Nadja Huber, die dies möglich gemacht hat – eine Kundenbetreuerin mit Herz.
21 de janeiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Dear A.M,
Thank you very much for your kind review. We’re delighted to hear that you had such a positive purchasing experience and that everything worked out despite the initial misunderstanding.
We will be sure to pass on your lovely words to Nadja - she truly embodies our commitment to heartfelt customer care.
Thank you for taking the time to share your experience.
Best regards,
Christina - Louis Poulsen
Wäre top, Versand flop
Lampe und Verpackung super, der Versanddienstleister DPD eher weniger. Wenn ich beim Dienstleister eine Packstadion anwähle und das Paket dann an Ende in einem zwielichtigen "Shop" landet, der auch noch eingeschränkte Öffnungszeiten hat, finde ich das weniger gut.
26 de janeiro de 2026
Opinião espontânea
Resposta da Louis Poulsen
Hi Mario,
Thank you for taking the time to share your feedback. We’re happy to hear that you are satisfied with the lamp and the packaging, but we’re sorry to learn about your experience with the delivery. We understand how frustrating this can be when delivery preferences are not met.
Your feedback is valuable to us, and we will share it internally as we continuously work to improve the delivery experience together with our shipping partners.
Best regards,
Christina - Louis Poulsen
A Experiência Trustpilot
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