Maplin Opiniões 

1267
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Completed a return, was told my refund has been issued but not received it. Nothing back from Katy either regarding where she is up to with tracking the refund. It seems like deflection/delay tactics,... Ver mais

Classificada 5 em 5 estrelas

Maplins web page was clear to read and had all the information that l needed to place my order. The delivery came within a couple of days, the product was nicely wrapped and labelled. I would no... Ver mais

Classificada 5 em 5 estrelas

The cable was competitively priced, works as specified, and was delivered through my letterbox (no signing, not left with a neighbour or thrown behind a bush)) in about four days. There used to be a l... Ver mais

Classificada 5 em 5 estrelas

I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1267)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Dry easy to navigate the website and…

Dry easy to navigate the website and select what I require.
Very intuitive to select and purchase what I want and place the order.
ESU to follow payment and shipping options and many ways to pay.
Shipping fees and time from order to delivery was within a few days .

9 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor postage standards

Bought some batteries, they were so badly packaged that the bag they posted them in tore cause it wasn’t designed for the weight. The postie tried to salvage the parcel by wrapping it up himself but half of the batteries were lost beforehand. Absolute garbage. Not heard anything back from Maplin about this. Packaging heavy batteries in a thin bag is hardly a good idea when you’re posting them out to customers.

Update: Maplin were very quick to respond to this review and ask for proof, however I’ve not heard anything from them personally about this. Shame they want to protect their brand over Customer satisfaction.

Don’t believe their reply they’ve already emailed me regarding the order number I sent them.

7 de dezembro de 2023
Opinião espontânea
logótipo da Maplin

Resposta da Maplin

Hi Mr Berry,

Thanks for your review, I'm sorry that you've had this issue. We'd love to resolve this, and that's why we asked for more information but I can't seem to find any order with the information you've provided. Please could you contact our support team who will be able to get a resolution for you.

help@maplin.co.uk

Thanks
Maplin Customer Service

Classificada 5 em 5 estrelas

Batteries

Item as described. Fast delivery. Was kept informed of every delivery stage. I have always bought this product from Maplin.

5 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent issue resolution

Had an issue with one of the products not working properly and I was deeply impressed at how effectively the problem was resolved with the same member of staff communicating throughout via email. So impressed. Would definitely buy from Maplin again.

20 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Great customer service

My first product that came was unfortunately faulty, but they sorted this very quickly and sent a replacement which works perfectly. Steve from the properav care team was brilliant

1 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a tv bracket

Bought a tv bracket, unfortunately it wasn’t quite right…that wasn’t the problem. The return process was very painful….several emails back and forth contradicting information re return process….eventually 6 emails later I had to send photos of the bracket …very bizarre! And then 2 emails later received a return label!
Sadly won’t be using the website to purchase again !

5 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very easy to use website

Very easy to use website. User friendly ordering service, I ordered some DJ lighting and was pleasantly surprised when my product arrived quicker than estimated, which was a pleasant surprise. About to order another now. #MA9462

6 de outubro de 2023
Opinião espontânea

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