Completed a return, was told my refund has been issued but not received it. Nothing back from Katy either regarding where she is up to with tracking the refund. It seems like deflection/delay tactics,... Ver mais
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Leia as opiniões dos outros
Maplins web page was clear to read and had all the information that l needed to place my order. The delivery came within a couple of days, the product was nicely wrapped and labelled. I would no... Ver mais
The cable was competitively priced, works as specified, and was delivered through my letterbox (no signing, not left with a neighbour or thrown behind a bush)) in about four days. There used to be a l... Ver mais
I found the Maplin customer service team to be excellent. The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I... Ver mais
Informações sobre a empresa
Escrito pela empresa
Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!
Informações de contacto
First Floor, 5 Century Point, Halifax Road, HP12 3SL, High Wycombe, Reino Unido
- help@maplin.co.uk
- www.maplin.co.uk
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Maplins products
Maplins web page was clear to read and had all the information that l needed to place my order.
The delivery came within a couple of days, the product was nicely wrapped and labelled.
I would not hesitate to use Maplin again
Completed a return - agreed faulty - no refund!!
Completed a return, was told my refund has been issued but not received it. Nothing back from Katy either regarding where she is up to with tracking the refund. It seems like deflection/delay tactics, and it's rather frustrating. The consumer rights law will be exercised if I continue to be ignored.
Excellent Service. Straightforward service to order and…
Straightforward service to order and delivery was a day earlier - excellent - highly recommended company to deal with.
Sturdy
Swift delivery and the cable itself looks to be of sturdy quality.
Came on time and as expected.
Great service and product. Very happy!
Great service and genuine Fuji product as described. Good price and delivered as promised. Very happy customer! Thank you.
Poor delivery service
Charge extortionate amounts for delivery and cant even deliver on the correct day
I Purchased a cctv system on Tuesday at…
I Purchased a cctv system on Tuesday at approx 4pm my order was on my doorstep by 11am the following day and at a fantastic price. Totally deserved 5*
Refused to refund postage on faulty item
Didn't accept that a cable was faulty when it did not work for the described purpose, and refused to refund postage. Claimed that they'd tested it and didn't find anything wrong with it. The cable is definitely the problem as I have another cable which works fine.
Great standard service
Tracking updates provided, quick confirmation - a very trusted and reputable brand for me
Established company now mainly online
The cable was competitively priced, works as specified, and was delivered through my letterbox (no signing, not left with a neighbour or thrown behind a bush)) in about four days. There used to be a local store which I have missed since it closed many years ago. I came across Maplin again whilst searching for a cable that would charge devices with different connectors (USB A to lightning and USB C in my case). I generally try to "shop local", but an admittedly limited attempt to find one locally led me to order online. I chose Maplin because it had the product (with a bonus connector that I might need) and was a name I was familiar with. I believe there are still a few Maplin stores, so if you can "use them don't lose them". The online experience isn't as good, but it is as good as most online experiences.
Super fast delivery
I can't believe how quickly and well packaged this arrived. Will def shop at Maplin again, and I got a Blue light discount.
The item was delivered on time
The item was delivered on time. I plugged it in and it worked! What more can I say? Very pleased.
Just what I wanted
Just what I wanted with the reliability I remember I always had from Maplin - so glad I found you again online!
I found the Maplin customer service team EXCELLENT
I found the Maplin customer service team to be excellent.
The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I waited a few days and then received a brand new cable,
Thank you for all of your help Maplin and in particular Kate
Excellent service
Excellent service. We've lost Maplin from the high street but pleased to see them still on line. The item exactly as described, promptly delivered. Would use Maplin again and recommend.
Photo from tracking is not our…
Photo from tracking is not our letterbox. Shown on Royal Mail tracking as delivered. Their site says you need to contact them if this is the case.
royal-mail tracking number: YT762917882GB
Terrible customer service.
Terrible customer service.
RM delivered cables to the wrong address, despite have POD proof they insisted that I had to go to the wrong address and then go to depot. Despite online and telephone conversation with RM advised the parcel was delivered, to an incorrect address.
After 2 weeks, I finally ask to escalate and complain and miraculously they refund me.
Poorest service.
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