McCarthy & Stone Opiniões 

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TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais

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Classificada 4 em 5 estrelas

Silversands Court Bembridge Silversands Court in Bembridge the Isle of Wight is a lovely complex of senior living luxury apartments. The house manager Jan is simply wonderful going above and beyo... Ver mais

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Classificada 5 em 5 estrelas

My parents downsized and moved into Trinity Place, Hazlemere in March 2026 and they could not have received a warmer welcome from the House Manager Helen. She was so helpful in ensuring they knew... Ver mais

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Classificada 5 em 5 estrelas

My mother moved to Lady Susan Court in Basingstoke and settled in very well. This is due to the management of the complex by Julie and her staff, who are friendly, helpful and have a good sense of h... Ver mais

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Escrito pela empresa

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Escrito pela empresa

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

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4,7

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TrustScore: 4.5 em 5

5 mil opiniões

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Classificada 5 em 5 estrelas

I moved in to Michael Court 12 months…

I moved in to Michael Court 12 months ago and it's the best move I have made! The house manager Fee is very helpful and friendly and all my neighbours are great and we all get along really well. I have been very warmly welcomed and would recommend to anyone contemplating this move.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Graham

Thank you for taking the time to share your experience.

We're delighted to hear that, after 12 months at Michael Court, moving there has proven to be the best move you've made. It's wonderful to know that you've received such a warm welcome from your neighbours and have become part of a friendly and supportive community.

We're especially pleased to read your kind comments about Fee. She works hard to create a welcoming environment for residents, and we're sure she'll be delighted to hear that her helpful and friendly approach has made such a positive difference to your experience.

Thank you for your recommendation. Feedback like yours means a great deal to us, and we're thrilled that you're enjoying life at Michael Court.

Kind regards,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

A lovely three night stay at Cwrt…

A lovely three night stay at Cwrt Gloddaeth in Llandudno. Can’t fault it. Spacious accommodation and friendly and helpful house manager Helen, provided us a perfect base from which to explore one of our favourite seaside locations.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Rob,

Thank you for your wonderful review.

We're delighted to hear that you enjoyed your three-night stay at Cwrt Gloddaeth and found it to be the perfect base for exploring Llandudno. It's great to know that the spacious accommodation met your expectations and that Helen's friendly and helpful support helped make your stay even more enjoyable.

We will be sure to share your kind comments with Helen, who will be thrilled to know she made such a positive impression.

Thank you for taking the time to share your experience, and we hope to welcome you back to Cwrt Gloddaeth again in the future.

Kind regards,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Valley Court


Valley Court

I moved into Valley Court with my husband in May this year and we have now settled in to this very warm and friendly community and I now say its our extended family. I have known this community for a number of years as my sister and her husband live here already. This help with our decision to make this our new forever home. It’s great, there is always someone to chat with, so you never feel alone. The house manager Lorraine is so approachable and nothing is too much for her to sort, arrange, point you in the right direction or just have a laugh with. I recently looked to visit family in Bristol, so Lorraine took me through everything I need to do to arrange a night stay in a Guest Suite. Lorraine also likes to work with the homeowners when holding events like parties or Fundraisers, and she is so enthusiastic about everything. This really makes Valley Court the best place to live. Lorraine, keep doing what you are doing as YOU make a difference.

8 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Susan Richardson,

Thank you for taking the time to share your experience of life at Valley Court, a McCarthy & Stone development in Lancashire.

We are delighted to hear that you and your husband have settled so well into the community and that it already feels like an extended family. It's wonderful to know that your positive experience, and that of your sister and brother-in-law, helped you choose Valley Court as your forever home.

Thank you also for your kind words about Lorraine. We are pleased to hear how approachable, supportive and enthusiastic she is, whether helping homeowners with practical arrangements, organising events and fundraisers, or simply taking the time to have a chat and make people feel welcome. We will ensure that Lorraine receives a copy of your review.

It is especially rewarding to hear how much you value the sense of community at Valley Court, and we are delighted that you have found it to be such a warm and friendly place to live.

Many thanks again for sharing your feedback.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I have been at Trinity Court for just a…

I have been at Trinity Court for just a year now, it was one of the best moves I have made. People are very friendly and helpful. The House Manager Debbie has been very kind and has guided me through all the settling in procedures. So once again I am happy and contented so would advise people to think about moving in if required to do so.
BB

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Brian Ballard,

Thank you for taking the time to share your experience of living at Trinity Court, a McCarthy & Stone development in Halifax.

We are delighted to hear that your first year at Trinity Court has been such a positive one and that moving there has proven to be one of the best decisions you have made. It is wonderful to know that you have found the community to be so friendly and helpful.

Thank you also for your kind words about Debbie, the House Manager. We are pleased to hear that her kindness and support helped you settle into your new home, and we will ensure she receives a copy of your review.

We are delighted that you are feeling happy and content, and we appreciate you taking the time to share your feedback.

Many thanks again,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Jameson gate guest suite

Recently stayed in the guest suite at Jameson gate,

House manager nick has the property beautiful, the guest suite is clean fresh and tidy with all amenities, such a nice environment laughter is heard every morning, all the resident's are very friendly, will definitely be booking again.

7 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Mrs L Harley,

Thank you for sharing your positive experience of staying in the Guest Suite at Jameson Gate, a McCarthy & Stone development in Edinburgh.

We are delighted to hear that you enjoyed your stay and found the Guest Suite to be clean, comfortable and well equipped. It's also wonderful to hear your comments about the friendly atmosphere within the development and the warm welcome you received from residents.

Thank you for your kind words about Nick, the House Manager. We are pleased to hear that his hard work and dedication help make Jameson Gate such an enjoyable place to visit, and we will ensure he receives a copy of your review.

We look forward to welcoming you back again in the future.

Many thanks again,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I moved into Brooke Dene Court

I moved into Brooke Dene Court three years ago after the loss of my husband. I settled in right away from the start with the enormous amount of help from the House Manager Elaine. She is the reason it is a pleasure to live here, she is always ready to help anyone in need.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear GJ,

Thank you for taking the time to share your experience of living at Brooke Dene Court, a McCarthy & Stone development in West Yorkshire.

We are delighted to hear that you settled in so quickly following your move and that you have found Brooke Dene Court to be such a positive place to call home. We appreciate that moving home following the loss of a loved one can be a significant step, and it is wonderful to know that you felt welcomed and supported from the outset.

Thank you also for your kind words about Elaine, the House Manager. We are pleased to hear that her support, care and willingness to help have made such a difference to your experience. We will ensure that she receives a copy of your review.

Many thanks again for sharing your feedback.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Really have to thank everyone at Holly…

Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall .
Its very reassuring knowing my Mum lives in a caring and supportive community especially when I live and work some distance away .
John even stayed with my Mum after his hours of work had finished . Now thats dedication and very commendable .
Steve Searle

18 de setembro de 2026
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Resposta da McCarthy & Stone

Dear Steve Searle,

Thank you for taking the time to share your experience of life at Holly Place, Cobham.

We are delighted to hear that your mum received such caring support following her fall. Having peace of mind that a loved one is living in a safe and supportive community can make a real difference, particularly when family members live some distance away.

Thank you also for your kind words about John, the House Manager. It is wonderful to hear how his support, dedication and willingness to go the extra mile helped both you and your mum at a difficult time. We will ensure that John receives a copy of your review.

Many thanks again for sharing your feedback.
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Beaumaris Court

My visit to Beaumaris court was to view possible options for my elderly mother, our first introduction to retirement living. We were very impressed by the site and facilities on offer.

Natasha, the manager, was wonderful. She put my mind at ease and answered all of my questions, taking the time to reassure me and my mother on anything that came to mind.

The resales department were also very helpful. A massive thank you to all involved for your time and dedication. Peter

11 de agosto de 2026
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Resposta da McCarthy & Stone

Dear Peter,

Thank you for taking the time to share your experience of visiting Beaumaris Court.

We are delighted to hear that both you and your mother were impressed with the development and the facilities on offer as you explored retirement living options.

Thank you also for your kind words about Natasha. We are pleased to hear that she took the time to answer your questions and provide reassurance, helping you and your mother feel at ease throughout your visit. It's also wonderful to know that our Resales team was able to provide helpful support.

We will ensure that Natasha and the wider team receive a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Classificada 1 em 5 estrelas

Wayfarer Place - plant pots

The plant pots flanking the entrance doors to Wayfarer Place in Alresford have been moved on the instructions of the regional Operations Director. One of them is now ten yards away. Why has this happened? Have they caused a problem ? (No). Have there been complaints from or inconvenience to residents, visitors or tradespeople? (No. The residents voted unanimously that they should be left where they are at the last residents meeting). Have the gardeners complained about the time and money they expend on them? (No. The pots have been there since 2019 when the development was built and are maintained and supported by the residents who fundraise for them and change the display several times a year). Has the new layout improved the look of the entrance? (No, it looks silly). Has the new location improved residents experience of living at Wayfarer Place? (No, the residents are increasingly demoralised at how their wishes are ignored or contradicted by senior management control freakery).

The pots add colour and life to the development and are frequently commented on favourably by visitors, residents and staff as they use the entrance doors. Local management have been supportive of the residents’ efforts to the extent of financial support out of their own pockets.

12 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Andrew John Larsen,

Thank you for taking the time to share your feedback regarding the planting at Wayfarer Place.

We appreciate the pride that homeowners take in their development and recognise the time and effort that goes into maintaining the colourful displays, which are enjoyed by many residents and visitors.

The decision to reposition one of the planters was made following a review of access to the entrance keypad. It was felt that the planter's location could make access more difficult, particularly for those using mobility aids or carrying items, and the change was therefore made to help improve accessibility and ease of access to the entrance.

We appreciate that not everyone will agree with changes to the appearance of communal areas and we thank you for sharing your views. Feedback from homeowners remains important to us and will continue to be considered alongside practical, operational and accessibility requirements.

Our local management team is continuing to engage with homeowners to explore the available options and seek a solution that balances accessibility needs with residents' wishes.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Homeowners nearly ten yeas!

We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed and was a credit to the company. Recently Marina and Katie were more involved and were both always kind and helpful. Kindness was a good word for all the staff even sometimes too when under pressure. Well done all from a thankful former resident. Richard & Carole

30 de setembro de 2026
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Resposta da McCarthy & Stone

Dear Richard & Carole,

Thank you for taking the time to share your experience of living at Broadfield Court for nearly ten years.

We are delighted to hear that you enjoyed your time at the development and that your experience was such a positive one. It is particularly wonderful to hear how much you appreciated the support, kindness and dedication of the team over the years.

Thank you for your kind words about Debbie, Marina and Katie. We are pleased to hear that they made such a positive impression and helped to create a welcoming and supportive community. We will ensure they receive a copy of your review.

We wish you both every happiness in Scotland and thank you again for your thoughtful feedback.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Following M&S reply to my review

My wife and I have lived at Hampson Court, Hazel Grove (Retirement Living) since the development was opened in 2020. It has proved to be the right choice for us, Hampson Court consists of 41 apartments and is a lovely community with a great bunch of people. We have a fabulous caring House Manager, a small but delightful Guest Suite that is well appointed. The apartment has all modern comforts and is safe and secure which is important as we age. We have read many comments on various social media expressing various comments positive and negative but we can only speak as we find. Sadly, in my view, management take too much notice of on line reviews and perhaps a better measure of customer satisfaction for large business is a concise short confidential questionnaire for each homeowner to complete, seal and return via each House manager which could be used to gauge customer satisfaction as well as perhaps subjects such as staff (local and regional) performance.
Following on from McCarthy Stone reply to my review I would add that of the 41 apartments here, only around 40% of homeowners are computer users so using web based comments to accurately base opinions is totally misleading. Survey people properly to obtain accurate opinions.

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Geoff King,

Thank you for taking the time to share your experience of living at Hampson Court since 2020.

We are delighted to hear that you and your wife have found Hampson Court to be the right choice for you and that you are enjoying being part of such a welcoming community. It's wonderful to hear your positive comments about the development, the Guest Suite and the safe and secure environment it provides. We are also pleased to hear your kind words about your House Manager, and we will ensure they receive a copy of your review.

We particularly appreciate your constructive feedback regarding customer satisfaction. Feedback from homeowners is extremely important to us and helps inform how we develop and improve our services. In addition to reviews and other engagement opportunities, we also carry out homeowner satisfaction surveys, typically on an annual basis, to better understand residents' experiences and views.

Thank you again for sharing both your positive experience and your thoughtful suggestions.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Our Thanks

My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been too much trouble, helping fill in forms etc, Even calling into us at home if neccesary, she has made this moving process, so much stress free. Thank you McCathy Stone, & a very Special thanks to Brooke.

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Tony

Thank you for taking the time to leave a review. We are delighted to hear that your move to a McCarthy & Stone retirement apartment has been a positive experience and that you have felt supported throughout the process.

It is especially pleasing to hear your kind words about Brooke Amos. Providing helpful, personal support during what can often be a stressful time is so important, and we are thrilled that Brooke has been able to make your move as smooth and stress-free as possible.

We wish you both every happiness in your new home and hope you enjoy becoming part of your new community.

If you would be happy to let us know which development you are moving to, we would love to ensure Brooke and the relevant teams receive the recognition they deserve.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Jameson Gate, Portobello, Edinburgh

Here at Jameson Gate in Edinburgh, we are a very happy and friendly community.
Our local facilities are excellent....there is a supermarket next door, a bus stop a few meters away, a promenade a short walk away and lots of independent shops all along Portobello High street.
Internally our building is bright and modern, having recently had a fresh makeover, with a guiding hand from our wonderful House Manager Nick.....who spends much appreciated time, researching ways to make the building look its best.
It is a lovely area to live in and retire to.

13 de outubro de 2026
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Resposta da McCarthy & Stone

Good afternoon

Thank you for taking the time to share your review of Jameson Gate a McCarthy & Stone development in Edinburgh. We are delighted to hear how much you enjoy being part of such a happy and friendly community.

It's fantastic to know that the development's excellent location, with convenient local amenities, transport links, and the beautiful Portobello seafront nearby, has contributed so positively to your retirement lifestyle.

A special thank you for your kind words about Nick, the House Manager. We are sure he will be delighted to hear that his hard work and attention to detail are so valued.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Visited a family member at Hilltree…

Visited a family member at Hilltree Court and had a lovely experience. The development was beautiful, clean and welcoming, and the atmosphere was really pleasant. Everything was well looked after, and the staff were lovely. Would definitely recommend!

1 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Mya

Thank you for taking the time to share your feedback about Hilltree Court a McCarthy & Stone development in Scotland. We are delighted to hear that your visit was such a positive experience and that you found the development beautiful, clean, and welcoming.

It's especially pleasing to know that the warm atmosphere, well-maintained surroundings, and support from our team helped make your visit enjoyable. We work hard to create communities that residents and their families can be proud of, so your recommendation means a great deal to us.

Thank you once again for your kind words. We hope to welcome you back to Hilltree Court again soon.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Hilltree Court Giffnock

Hilltree Court Giffnock is something else. I’ve never seen my mum look so happy, she’s made new friends to have coffee with, and moving her in and going through the process was made so easy! Highly recommend

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Nicola

Thank you for taking the time to leave such a wonderful review. We are absolutely delighted to hear how happy your mum is at Hilltree Court a McCarthy & Stone development in Giffnock.

It is lovely to know that she has settled in so well, made new friendships, and is enjoying spending time with fellow homeowners over coffee.

We are also pleased that the moving process was made easy and stress-free for both you and your mum.

Thank you for your recommendation and for sharing your experience. We wish your mum many more happy years at Hilltree Court.

Kind regards

The McCarthy & Stone Team

Classificada 2 em 5 estrelas

Whoever designed these flats was too…

Whoever designed these flats was too young and inexperienced. There are areas where it would be more "Old People User Friendly"
The front doors are too heavy. I know they are Fire Doors but they can be more light weight.
The washing machines are too complicated, also the heating.

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Carole

Thank you for taking the time to share your feedback. We are pleased to hear you have taken the time to provide your thoughts on how our apartments could be improved for homeowners.

We are always keen to receive constructive comments and suggestions, particularly regarding accessibility and ease of use. We appreciate that features such as entrance doors, heating controls and appliances can have a significant impact on day-to-day living.

To help us investigate your comments further and ensure your feedback is directed to the appropriate team, would you be kind enough to let us know which development you are referring to?
Once we have the development details, we will be happy to review your feedback in more detail.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I've lived in a McCarthy & Stone apt…

I've lived in a McCarthy & Stone apt for 16 years at Dilkusha Court, Hayling Island for 6 years & 10 at Folland Court. I love the friendships, the days out, the celebrations at Christmas dinners, friends birthday celebrations the looking after each other. The brilliant House Manager Julie Binstead. Most of all I love the feeling of being safe & secure. Also the cleanliness of the building you are never alone, only when you want t be. The service charge is a way of life as it would be if I was resided on my own outside of this super development.

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Ann

Thank you for taking the time to share such a wonderful review. We are delighted to hear how much you have enjoyed your 16 years of retirement living at two McCarthy & Stone devlopments.

It's fantastic to know that the friendships, social events, celebrations, and strong sense of community have made such a positive difference to your experience.

We are especially pleased to hear your kind words about House Manager Julie, we will ensure she sees your kind review.

Thank you once again for your thoughtful feedback and for being part of the McCarthy Stone community for so many years. We wish you many more happy years ahead.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

My mom and dad have been there for 8…

My mom and dad have been there for 8 years it is the best thing they ever did, they are so happy lots of activities going on there is lots of company and most of all Lynette the house manager is so caring and always goes the extra mile , I’m hoping in another 10 years I will be there too, thank you this is blossomfield road solihull I would highly recommend 🌸

13 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Amanda

Thank you for taking the time to share your review. We are delighted to hear that your mum and dad have been so happy at Brueton Place a McCarthy & Stone development in Solihull over the past eight years.

It is lovely to know they enjoy the wide range of activities, companionship, and strong sense of community that makes the development such a special place to live.
We are especially pleased to hear your kind words about the House Manager Lynette. We will ensure she sees your kind review.

Thank you for your recommendation. We wish your mum and dad many more happy years at Brueton Place, and we look forward to welcoming you in the future if you decide retirement living is the right choice for you.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Jameson Gate

We recently moved into a flat in Jameson Gate Portobello, the House Manager Nick Aitchison was courteous and very helpful during the whole process. We are extremely happy and confident we will settle in perfectly.

9 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Dot

Thank you for taking the time to share your lovely review. We are delighted to hear that you have recently moved into Jameson Gate, a McCarthy & Stone development in Scotland, and that your experience has been such a positive one.

It is wonderful to know that Nick, your House Manager, was courteous, helpful, and supportive throughout the moving process. We understand that moving home can be a significant transition, so it is great to hear that Nick helped make the experience a smooth and reassuring one.

We are thrilled that you are so happy in your new home and feel confident about settling into the community. We wish you many happy years at Jameson Gate and hope you enjoy everything the development has to offer.

Kind Regards

The McCarthy & Stone Team

Classificada 2 em 5 estrelas

I am very happy with my apartment and…

I am very happy with my apartment and they seem to sell quickly... .....HOWEVER we are being bullied into a facilities management contract, which includes the cleaning.
We will probably lose our faithful cleaner. She is more than a cleaner to us, she part and parcel of our community. The potential loss has created upset, stress and bad feelings.
The majority of the homeowners are 80s and 90s they do not want this upset at this time of life.
MCCARTHY AND STONE DO NOT.....DONOT REMOVE THIS POST.
YOU HAVE TO TAKE. THE GOOD WITH THE BAD

We are Flora Grange, at Stannington.

6 de outubro de 2026
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Resposta da McCarthy & Stone

Good afternoon

Thank you for taking the time to share your feedback. We are delighted to hear that you are happy in your apartment and that you value the community that has been created within your development.

We are sorry to learn of the concerns you have raised regarding the facilities management arrangements and the impact this may have on your current cleaner. We appreciate that long-standing relationships can play an important role in fostering a sense of community, and we understand why this situation may be causing upset and uncertainty for homeowners.

To enable us to investigate your concerns fully, please could you provide the name of the development you are referring to? Once we have this information, we will ensure the appropriate team reviews the situation and provides further guidance.

Thank you again for bringing this matter to our attention. We look forward to hearing from you and learning more about your experience.

Kind Regards

The McCarthy & Stone Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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