We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais
A empresa respondeu
Silversands Court Bembridge Silversands Court in Bembridge the Isle of Wight is a lovely complex of senior living luxury apartments. The house manager Jan is simply wonderful going above and beyo... Ver mais
A empresa respondeu
My parents downsized and moved into Trinity Place, Hazlemere in March 2026 and they could not have received a warmer welcome from the House Manager Helen. She was so helpful in ensuring they knew... Ver mais
A empresa respondeu
My mother moved to Lady Susan Court in Basingstoke and settled in very well. This is due to the management of the complex by Julie and her staff, who are friendly, helpful and have a good sense of h... Ver mais
A empresa respondeu
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Escrito pela empresa

100 Holdenhurst Road, BH8 8AL, Bournemouth, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I moved in to Michael Court 12 months ago and it's the best move I have made! The house manager Fee is very helpful and friendly and all my neighbours are great and we all get along really well. I have been very warmly welcomed and would recommend to anyone contemplating this move.

Resposta da McCarthy & Stone
A lovely three night stay at Cwrt Gloddaeth in Llandudno. Can’t fault it. Spacious accommodation and friendly and helpful house manager Helen, provided us a perfect base from which to explore one of our favourite seaside locations.

Resposta da McCarthy & Stone
Valley Court
I moved into Valley Court with my husband in May this year and we have now settled in to this very warm and friendly community and I now say its our extended family. I have known this community for a number of years as my sister and her husband live here already. This help with our decision to make this our new forever home. It’s great, there is always someone to chat with, so you never feel alone. The house manager Lorraine is so approachable and nothing is too much for her to sort, arrange, point you in the right direction or just have a laugh with. I recently looked to visit family in Bristol, so Lorraine took me through everything I need to do to arrange a night stay in a Guest Suite. Lorraine also likes to work with the homeowners when holding events like parties or Fundraisers, and she is so enthusiastic about everything. This really makes Valley Court the best place to live. Lorraine, keep doing what you are doing as YOU make a difference.

Resposta da McCarthy & Stone
I have been at Trinity Court for just a year now, it was one of the best moves I have made. People are very friendly and helpful. The House Manager Debbie has been very kind and has guided me through all the settling in procedures. So once again I am happy and contented so would advise people to think about moving in if required to do so.
BB

Resposta da McCarthy & Stone
Recently stayed in the guest suite at Jameson gate,
House manager nick has the property beautiful, the guest suite is clean fresh and tidy with all amenities, such a nice environment laughter is heard every morning, all the resident's are very friendly, will definitely be booking again.

Resposta da McCarthy & Stone
I moved into Brooke Dene Court three years ago after the loss of my husband. I settled in right away from the start with the enormous amount of help from the House Manager Elaine. She is the reason it is a pleasure to live here, she is always ready to help anyone in need.

Resposta da McCarthy & Stone
Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall .
Its very reassuring knowing my Mum lives in a caring and supportive community especially when I live and work some distance away .
John even stayed with my Mum after his hours of work had finished . Now thats dedication and very commendable .
Steve Searle

Resposta da McCarthy & Stone
My visit to Beaumaris court was to view possible options for my elderly mother, our first introduction to retirement living. We were very impressed by the site and facilities on offer.
Natasha, the manager, was wonderful. She put my mind at ease and answered all of my questions, taking the time to reassure me and my mother on anything that came to mind.
The resales department were also very helpful. A massive thank you to all involved for your time and dedication. Peter

Resposta da McCarthy & Stone
The plant pots flanking the entrance doors to Wayfarer Place in Alresford have been moved on the instructions of the regional Operations Director. One of them is now ten yards away. Why has this happened? Have they caused a problem ? (No). Have there been complaints from or inconvenience to residents, visitors or tradespeople? (No. The residents voted unanimously that they should be left where they are at the last residents meeting). Have the gardeners complained about the time and money they expend on them? (No. The pots have been there since 2019 when the development was built and are maintained and supported by the residents who fundraise for them and change the display several times a year). Has the new layout improved the look of the entrance? (No, it looks silly). Has the new location improved residents experience of living at Wayfarer Place? (No, the residents are increasingly demoralised at how their wishes are ignored or contradicted by senior management control freakery).
The pots add colour and life to the development and are frequently commented on favourably by visitors, residents and staff as they use the entrance doors. Local management have been supportive of the residents’ efforts to the extent of financial support out of their own pockets.

Resposta da McCarthy & Stone
We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed and was a credit to the company. Recently Marina and Katie were more involved and were both always kind and helpful. Kindness was a good word for all the staff even sometimes too when under pressure. Well done all from a thankful former resident. Richard & Carole

Resposta da McCarthy & Stone
My wife and I have lived at Hampson Court, Hazel Grove (Retirement Living) since the development was opened in 2020. It has proved to be the right choice for us, Hampson Court consists of 41 apartments and is a lovely community with a great bunch of people. We have a fabulous caring House Manager, a small but delightful Guest Suite that is well appointed. The apartment has all modern comforts and is safe and secure which is important as we age. We have read many comments on various social media expressing various comments positive and negative but we can only speak as we find. Sadly, in my view, management take too much notice of on line reviews and perhaps a better measure of customer satisfaction for large business is a concise short confidential questionnaire for each homeowner to complete, seal and return via each House manager which could be used to gauge customer satisfaction as well as perhaps subjects such as staff (local and regional) performance.
Following on from McCarthy Stone reply to my review I would add that of the 41 apartments here, only around 40% of homeowners are computer users so using web based comments to accurately base opinions is totally misleading. Survey people properly to obtain accurate opinions.

Resposta da McCarthy & Stone
My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been too much trouble, helping fill in forms etc, Even calling into us at home if neccesary, she has made this moving process, so much stress free. Thank you McCathy Stone, & a very Special thanks to Brooke.

Resposta da McCarthy & Stone
Here at Jameson Gate in Edinburgh, we are a very happy and friendly community.
Our local facilities are excellent....there is a supermarket next door, a bus stop a few meters away, a promenade a short walk away and lots of independent shops all along Portobello High street.
Internally our building is bright and modern, having recently had a fresh makeover, with a guiding hand from our wonderful House Manager Nick.....who spends much appreciated time, researching ways to make the building look its best.
It is a lovely area to live in and retire to.

Resposta da McCarthy & Stone
Visited a family member at Hilltree Court and had a lovely experience. The development was beautiful, clean and welcoming, and the atmosphere was really pleasant. Everything was well looked after, and the staff were lovely. Would definitely recommend!

Resposta da McCarthy & Stone
Hilltree Court Giffnock is something else. I’ve never seen my mum look so happy, she’s made new friends to have coffee with, and moving her in and going through the process was made so easy! Highly recommend

Resposta da McCarthy & Stone
Whoever designed these flats was too young and inexperienced. There are areas where it would be more "Old People User Friendly"
The front doors are too heavy. I know they are Fire Doors but they can be more light weight.
The washing machines are too complicated, also the heating.

Resposta da McCarthy & Stone
I've lived in a McCarthy & Stone apt for 16 years at Dilkusha Court, Hayling Island for 6 years & 10 at Folland Court. I love the friendships, the days out, the celebrations at Christmas dinners, friends birthday celebrations the looking after each other. The brilliant House Manager Julie Binstead. Most of all I love the feeling of being safe & secure. Also the cleanliness of the building you are never alone, only when you want t be. The service charge is a way of life as it would be if I was resided on my own outside of this super development.

Resposta da McCarthy & Stone
My mom and dad have been there for 8 years it is the best thing they ever did, they are so happy lots of activities going on there is lots of company and most of all Lynette the house manager is so caring and always goes the extra mile , I’m hoping in another 10 years I will be there too, thank you this is blossomfield road solihull I would highly recommend 🌸

Resposta da McCarthy & Stone
We recently moved into a flat in Jameson Gate Portobello, the House Manager Nick Aitchison was courteous and very helpful during the whole process. We are extremely happy and confident we will settle in perfectly.

Resposta da McCarthy & Stone
I am very happy with my apartment and they seem to sell quickly... .....HOWEVER we are being bullied into a facilities management contract, which includes the cleaning.
We will probably lose our faithful cleaner. She is more than a cleaner to us, she part and parcel of our community. The potential loss has created upset, stress and bad feelings.
The majority of the homeowners are 80s and 90s they do not want this upset at this time of life.
MCCARTHY AND STONE DO NOT.....DONOT REMOVE THIS POST.
YOU HAVE TO TAKE. THE GOOD WITH THE BAD
We are Flora Grange, at Stannington.

Resposta da McCarthy & Stone
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.