McCarthy & Stone Opiniões 

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TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Silversands Court Bembridge Silversands Court in Bembridge the Isle of Wight is a lovely complex of senior living luxury apartments. The house manager Jan is simply wonderful going above and beyo... Ver mais

Classificada 5 em 5 estrelas

My parents downsized and moved into Trinity Place, Hazlemere in March 2026 and they could not have received a warmer welcome from the House Manager Helen. She was so helpful in ensuring they knew... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My mother moved to Lady Susan Court in Basingstoke and settled in very well. This is due to the management of the complex by Julie and her staff, who are friendly, helpful and have a good sense of h... Ver mais

Informações sobre a empresa

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Escrito pela empresa

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Escrito pela empresa

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

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4,7

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TrustScore: 4.5 em 5

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Classificada 1 em 5 estrelas

Impossible to sell.

Ok until the owner of an apartment passes away or moves to a permanent care setting. Resales team are pathetic and not in touch with the current housing market
On going service charges cause a financial burden to owners in care homes or to people who have inherited the property.
McCarthy and Stone are unwilling to buy the properties back, even at less than the original selling price.
My parents bought an apartment £345.000 and we can't sell it for £200.000 two years on. Therefore for this I rate McCarthy and Sone star. If there was a 0 star option I would have chosen that.

16 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Adrian Welland,

Thank you for taking the time to share your feedback.

We are sorry to hear about the challenges you and your family have experienced whilst trying to sell the apartment. We appreciate that managing a property on behalf of a loved one who has moved into long-term care can be both emotionally and financially difficult, particularly when a sale takes longer than anticipated.

We understand that ongoing costs can be a concern during this time. Service charges are governed by legislation and are linked to property ownership rather than occupancy. They contribute towards the ongoing running, maintenance and safety of the development for all homeowners.

We note your comments regarding the resale process. However, our records indicate that this property is not currently being marketed through McCarthy & Stone's Resales service. Resale values and sales timescales can be influenced by a range of factors, including location, local demand, property condition and wider market conditions.

Should you wish to explore the support available through our specialist Resales team, they would be happy to discuss your circumstances and the services they can provide. In the meantime, some families choose to rent out their apartment while it remains on the market, which can help to offset ongoing costs whilst retaining flexibility over a future sale.

Our Resales team can be contacted on 0345 556 4126.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

My mum is a resident at a McCarthy &…

My mum is a resident at a McCarthy & Stone facility in Macclesfield, Cheshire. A big thank you to Sharon and all the Staff at John Percyvale Court - thank you all for taking such great care of my Mum.
Also a big thanks to Julie at Kings Scholars Ct where we stayed in the guest suite.
5 Stars to you all!

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Adrian,

Thank you for taking the time to share your feedback.

We are delighted to hear that your mum is enjoying life at John Percyvale Court, Macclesfield, and we appreciate your kind words about Sharon and the wider team. Our colleagues work hard to provide a supportive and welcoming environment, so it is wonderful to know that they have made such a positive difference to your mum's experience.

We're also pleased to hear that you enjoyed your stay in the Guest Suite at Kings Scholars Court and that Julie helped make your visit a positive one.

We will ensure that Sharon, Julie and the teams at both developments receive a copy of your review.

Many thanks again,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Perfect home found!

We were looking for a home for my mother and had spotted Flora Place in Liphook ..so booked a visit online..easy..visited a couple of days later. Well from the minute we walked in the door it was like a warm hug..Toni Russ gave us the warmest of welcomes..we were given lots of information and saw the beautiful show apartments ..as well as available ones.. and now we are planning the move as my mum loved it too! Nothing is too much trouble for Toni and she is as professional as she is friendly..what an asset to MacCarthy Stone ..she’s a gem! I am so looking forward to being a frequent visitor!

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Sarah Batterbury,

Thank you for taking the time to share your experience. We are delighted to hear that both you and your mother received such a warm welcome at Flora Place and that Toni was able to support you throughout your visit.

It's wonderful to know that the development made such a positive first impression and that the information and guidance provided helped your mother feel confident about her decision. We will be sure to share your kind comments with Toni, who I'm sure will be delighted to hear how much her support, professionalism and friendly approach meant to you both.

We wish your mother every happiness in her new home and look forward to welcoming you as a regular visitor to the community.

Kind regards,
McCarthy Stone Customer Relations

Classificada 5 em 5 estrelas

My father lives at Benedict court…

My father lives at Benedict court Newbury.
The building and gardens are both very well looked after.
The house manager, Denise is very welcoming, friendly and helpful, in fact I never get past her office without having a friendly chat.
Denise always makes sure that my dad is well and has everything that he needs.
I feel that my dad is very happy and feels safe at Benedict court.

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Theresa Dawn,

Thank you for taking the time to share your feedback. We are delighted to hear how happy your father is at Benedict Court and that he feels safe and well supported within the community.

It's wonderful to know that the development and gardens are so well maintained, and that Denise has made such a positive difference through her welcoming, friendly and helpful approach. We will be pleased to share your kind comments with her, and we're sure she will be delighted to hear how much her support and regular chats are appreciated.

Thank you again for your review, and we wish your father continued happiness at Benedict Court.

Many thanks,
The McCarthy & Stone team.

Classificada 5 em 5 estrelas

Karen, the problem solver …

Both with the purchase of the flat and with ongoing problems Karen Flanagan has been unfailingly responsive and helpful and goes out of her way to find solutions for me. We moved here mainly be because of how we were (and are) dealt with by Karen. Only today she solved a problem we were having with our frig/freezer. Karen is the sort of person who always smooths the path for others. Many thanks Karen.

15 de outubro de 2026
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Resposta da McCarthy & Stone

Good afternoon

Thank you for taking the time to leave your review. To help us pass on your feedback to Karen, would you mind letting us know which development you are referring to? Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Horton Mill Court Droitwich the best!

My mom moved into Horton Mill Court, Droitwich just over a year ago. We had looked at loads of similar places but Droitwich stood out and it was the best decision to go there! Not only is the location perfect, the gardens are wonderful and the shared spaces such as the restaurant and sitting room were recently refurbished and are lovely spaces to spend time in.

The home owners are great at organising events and activities, showing amazing creativity and energy. Mom found them very welcoming from the start and has made some very good friends.

Above all it is thanks to Emma and all the staff that my mom has settled into her lovely apartment and it has become her home. They are so caring and friendly, professional and confidence-inspiring. Nothing is too much trouble for them. They create the best atmosphere and are always available, though at the same time discrete. I don’t live in the UK so it is especially reassuring to know that mom is being looked after so well but at the same time maintaining her independence. I couldn’t have hoped for better. Thank you to my extended Horton Mill Court family!

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Elaine

Thank you for taking the time to share your review of Horton Mill Court a McCarthy & Stone development in Droitwich.

We are delighted to hear that moving to Horton Mill Court has been such a positive experience for your mum and that it has become a place she is proud to call home.

It is lovely to know that the development's beautiful surroundings, refurbished communal facilities, and vibrant community have helped her settle in so well.

Your kind words about Emma and the team are greatly appreciated, we will be sure to share your comments, they will be thrilled to hear how much their care, professionalism, and dedication are valued.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

We moved our mum from Cornwall to Glebe…

We moved our mum from Cornwall to Glebe Court in Romsey following the passing of her husband. It was a stressful and emotional time, but Caroline was amazing from day one, guiding us through every step and helping us overcome the various obstacles along the way.

From arranging visits with a house manager in Cornwall to sourcing a removal company for moving day, Caroline did so much to help everything come together. She even arranged a welcome party at Glebe Court, which happened to fall on Mum’s birthday. Everyone was so welcoming, and there was even a birthday cake waiting for her—a lovely touch that meant so much to us.

It understandably took Mum a little while to settle into a different way of life while still grieving, but several months on, she absolutely loves it. She has made lots of new friends and enjoys joining in with the various classes held in the lounge.

I’m so pleased we found the right place for Mum, and incredibly grateful to Caroline for helping us make it happen. Thank you to everyone at Glebe Court for making her feel so welcome.

29 de maio de 2026
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Resposta da McCarthy & Stone

Dear Karen

Thank you for taking the time to share a review. We are delighted to hear that your mum has settled so well at Glebe Court a McCarthy & Stone development in Romsey following what was understandably a very emotional and challenging time for your family.

It’s wonderful to know that Caroline was able to support you throughout the moving journey, from arranging visits and helping with practical arrangements to ensuring your mum received such a warm welcome on arrival.

We will be sure to pass your kind words on to Caroline and the team. Thank you again for placing your trust in us, and we wish your mum many more happy years at Glebe Court.

Kind regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Rykeneld Court - Kadenia

Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her attitude is fabulous towards showing immense patience with all of us. Under no circumstances must you transfer her or risk a revolution here at Rykeneld Court!! Thank you so much Kadenia

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Mr Bethell

Thank you for your review. We are delighted to hear how happy you are at Rykeneld Court a McCarthy & Stone development in Wolstanton and that the House Manager Kadenia has made such a positive impact on your experience. We will be sure to pass on your kind words and praise to Kadenia.

Thank you for taking the time to share your feedback and for being such a valued member of the Rykeneld Court community.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I visit one of the residents at Beeches…

I visit one of the residents at Beeches Gate in Aberdeen a few times each week, and I am always impressed by Amanda. She is consistently friendly, professional and incredibly helpful.
My friend and everyone who lives there really appreciates everything she does.
She creates such a welcoming atmosphere and genuinely cares about people.
Mccarthy and Stone are very lucky to have to have her. Thank you Amanda

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Jane

Thank you for taking the time to share your feedback about your experiences at Beeches Gate a McCarthy & Stone development in Scotland.

We are delighted to hear how much the House Manager Amanda's friendly, professional, and caring approach is appreciated by residents and visitors alike. We will be sure to pass on your kind words and recognition to her.

Thank you again for your lovely review and for highlighting the dedication and commitment that help make Beeches Gate such a special place to live.

Kind Regards

The McCarthy & Stone Team

Classificada 4 em 5 estrelas

Personal contact with staff was…

Personal contact with staff was excellent at Yelland Place. Representative Nora was very helpful and informative. Flat manager Mandy is exceptionally kind, proactive and helpful.
Mum is renting her property and there were a few hiccups with paperwork from central office but these were quickly resolved with help from Nora and Mandy.

1 de julho de 2026
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Resposta da McCarthy & Stone

Dear Ann

Thank you for taking the time to leave your review. To help us pass on your feedback, would you mind letting us know which development you are referring to? Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I’ve just moved into the Roman Court…

I’ve just moved into the Roman Court development in Middlewich, Cheshire and I am happy to say I am delighted with everything. The quality of the fitments is first class and the other residents have been friendly and welcoming. We have a good social life with meals out, meals in, coffee mornings and entertainment. There is an outside seating area with tables, chairs and umbrellas for when the sun shines. It is also a comfort having a House Manager (Jo) who overseas the day to day running of the site and maintenance of the building.
I have lived in Middlewich previously but living now in the centre of the town I am amazed at its convenience which I didn’t realise before. All within walking distance of the flats are three supermarkets, two butchers, two doctors, chemist, library, several cafes, pubs, restaurants and takeaways. There are also diy shops, carpets shops, a fabulous card shop and even a sweet shop.
My Council Tax is cheaper, also I don’t pay water rates or buildings insurance and I think my heating bill will be cheaper as I no longer pay for gas. The gardens are maintained so I don’t have to pay for compost and plants or buy seed and nuts to feed the birds so I think all that easily offsets the monthly maintenance charge.
Moving here I think was a very good decision and I look forward to many years in my new home.

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Sandra

Thank you for taking the time to share a review of your experience at Roman Court a McCarthy & Stone development in Cheshire.

We are delighted to hear that you have settled in so well and are enjoying both your beautiful new home and the welcoming community around you.

We are especially pleased to hear your kind words about Jo. Our House Managers play an important role in supporting homeowners and helping create thriving communities, and we are sure Jo will be delighted to receive your recognition.

Thank you again for your recommendation and for highlighting the many benefits of retirement living. We wish you many happy and fulfilling years at Roman Court and look forward to being part of your journey.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I was trying to find accommodation for my friend from Gosport

I was trying to find accommodation for my friend Jose from Gosport as her husband had died. She had lived in Wroughton for 30 years before moving. I contacted Caroline Craig Cordell at Locksview we meet and she gave me all information for Jose. She was amazing very helpful and arranged for Jose and I to meet her when convenient for both of us. It was Caroline's information, friendly lovely disposition that persuaded Jose to move back to Wroughton and Locksview. Caroline made her move easy, answering all questions asked, her knowledge was excellent and Jose was first to move in. Caroline gave exceptional help and Jose and I are grateful for the ease when moving home to a beautiful new MC Carthy flat overlooking the canal. She is very happy and enjoying all the friendships made living in Locksview. Thank you.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Rosemary

Thank you for taking the time to share such a lovely review. We are delighted to hear that Caroline Craig Cordell made such a positive difference during what a significant life transition for your friend.

Providing clear information, support and guidance throughout the moving journey is incredibly important to us, and it's fantastic to hear that Caroline's friendly approach, knowledge and dedication helped Jose feel confident about making the move to Locks view a McCarthy & Stone development in Swindon.

It's especially heartwarming to hear that Jose is now happily settled in her beautiful new apartment, enjoying the canal views and making new friendships within the community. Creating welcoming developments where homeowners can feel at home and build lasting connections is exactly what we strive for.
Thank you once again for your kind words. We will be sure to share your lovely feedback with Caroline, who will be thrilled to know the positive impact she has had.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Very positive experience of Jacob Place, Saffron Walden.

My mother has been very happy since her move to Jacob Place. Deborah Boorman was so helpful in making the moving process as smooth as possible. Alexa Coyle has been very welcoming as well as thorough and well organised. All the staff have very kind. I know that my mother will be safe and that any problems will be picked up promptly.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Kath

Thank you for taking the time to share your feedback. We are delighted to hear that your mother is so happy in her new home at Jacob Place a McCarthy & Stone development in Saffron Walden.

It is great to hear that Deborah Boorman helped make the moving process as smooth and stress-free as possible, and that Alexa Coyle has provided such a warm welcome while ensuring everything is well organised. We will be sure to pass on your kind words to them both, as well as to the wider team.

Thank you again for your lovely review and for choosing McCarthy & Stone. We wish your mother many happy years at Jacob Place.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Bluebell Milton Keynes....

Bluebell Milton Keynes....
We were looking for a flat for my dad to downsize to, at a location near to family. Jasmine and Hannah were fantastic, answered all our questions and there was no pressure to commit. They spent time with my dad and Hannah was extremely patient with him and we made a couple of visits and each time the staff were friendly and welcoming. We spoke to a number of residents and they were nothing but friendly and praiseworthy about the venue.
Jasmine helped navigate the financial and contract processes. She got back in touch promptly which made things so much easier.
Thoroughly recommended

14 de outubro de 2026
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Resposta da McCarthy & Stone

Good afternoon

Thank you for taking the time to share your review. We are delighted to hear that both Jasmine and Hannah provided such outstanding support throughout your dad's search for a new home.

Finding the right property is an important decision, and we are pleased that their patience, knowledge, and no-pressure approach helped make the process a positive experience.
It's especially lovely to hear that you found our residents friendly and welcoming at Bluebell House, a McCarthy & Stone development in Milton Keynes and that Jasmine was able to guide you smoothly through the financial and legal processes, keeping you informed every step of the way.

We will be sure to pass on your kind words to both Jasmine and Hannah, who will be thrilled to receive your feedback. Thank you once again for your recommendation, and we wish your dad many happy years enjoying his new home and community.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Big shout out to Marj

Big shout out to Marj, SeymourCourt HouseManager, South shields. Very helpful and keeps an eye out for my mum. The guest suite is always very clean.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Good morning 

Thank you for sharing your positive experience of staying in the Guest Suite at Seymour Court, a McCarthy & Stone development in South Shields.

Our teams strive to deliver an excellent service, and it was very thoughtful of you to mention Marj. We will ensure they receive a copy of your review.  

Many thanks again,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Michael Court, Sale Gtr Manchester

Mum has lived happily in Michael Court for 9 years. From moving in she settled in well and mixed with the other residents with the various communal activities held either in the lounge or in the lovely garden area.

Mum was extremely happy as the location was perfect for her to get out and walk into Sale and Ashton Village or walk along the Bridgewater canal. Also easy for her to access public transport to get bus or tram to Altrincham, which she liked to visit.

As mum became less active she was happy and wanted to remain in her home in Michael Court. We as a family supported her decision. The last 5 years has been difficult for mum but she has remained with family support and a care package.

Fiona Cartwright the house manager and Debbie of the care & lifestyle team are extremely supportive. They take genuine interest in the residents and have been excellent support alerting us as necessary, as we have manoeuvred through mums various challenges since the covid era and her discharge from hospital earlier this year.

It's a comfort having mum close by and allowing her to retain her wishes to remain in her home in a lovely development with the right support.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Pauline

Thank you for taking the time to share your review. We are delighted to hear that your mum has enjoyed nine happy years at Michael Court a McCarthy & Stone development in Manchester and has been able to maintain her independence in a community she loves.

It is wonderful to know that the development, its location, and the range of social activities have helped her build friendships and enjoy an active lifestyle over the years. We also appreciate your kind words about Fiona the House Manager, and Debbie from the Care & Lifestyle team. We will ensure they see your review.

We understand the challenges that recent years have brought, and we are pleased that Michael Court has continued to offer your mum the opportunity to remain in the home she loves, with the right support around her.

Kind Regards

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Sanderson Court

Sanderson Court , Hagley , West Midlands .
This Apartment complex is a fabulous place to live . The residents are friendly , approachable , always helping and supporting each other . My Mother Sheila lived here for eight years until her passing this year . She loved the atmosphere , the friendships she made , the activities , meals and evening entertainment arranged and the support provided by the residents and the House Manager Amanda . As her daughter , i was reassured by this support .
The House Manager Amanda is amazing . Her support , advice , guidance and friendship to me and my Mother , before , during and after my Mothers illness and passing i will never forget . She has made the whole process easier with her support , kindness and willingness to help wherever she can. The McCarthy Stone Resale department handled the sale of the Apartment with professionalism , kindness and ease .
Thankyou Amanda and Mel for all your support and kindness to me .
Kind regards ,
Helen Thomas .

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Helen,

Thank you for taking the time to share such a heartfelt review, please accept our sincere condolences for your loss.

We are truly grateful for your kind words about Sanderson Court and the positive impact it had on both your mother's life and your own. It is wonderful to hear that Sheila enjoyed eight happy years as part of such a friendly and supportive community, making lasting friendships and taking part in the many activities, meals and social events on offer.

We were especially touched to read about the support provided by Amanda during such an important and difficult time for your family. Her dedication, compassion and willingness to go the extra mile for residents and their families reflect the values we strive to uphold, and we know she will be deeply touched by your recognition. We will also ensure that your kind comments are shared with Mel, who will be pleased to know that her support throughout the resale process was appreciated.

While we are saddened to hear of Sheila's passing, it is comforting to know that Sanderson Court provided a place where she felt happy, supported and part of a caring community. We hope the friendships she made and the memories created there will remain a source of comfort to you.

Thank you again for your thoughtful feedback and for placing your trust in us during such a significant chapter in your family's life.

Kind regards,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Excellent Service from Vanessa Deans, Buildings Manager at Hampson Court

Excellent Service from Vanessa Deans, Buildings Manager at Hampson Court
I would like to express my thanks to Vanessa Deans for all the help and support she has given me in resolving a parking problem that had plagued me for years. Vanessa found a practical solution by allowing me to use a much better parking space, making a tremendous difference to me.
Today, when a badly parked car reduced three visitors’ parking spaces to just two, I brought it to Vanessa’s attention. She promptly contacted the driver, helped resolve the situation and advised that it should not happen again.
Vanessa is always approachable, helpful and proactive in dealing with residents’ concerns. Her actions today are another example of her commitment to making Hampson Court a better place to live.
Well done, Vanessa, and a big thank you for everything you do!

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear DAW

Thank you for taking the time to share your experience at Hampson Court.

We're delighted to hear about the positive difference Vanessa has made and how her support has helped resolve a parking issue that had been impacting you for a number of years. It's wonderful to know that she was able to find a practical solution that has made such a significant improvement to your day-to-day life.

We're also pleased to hear how promptly and effectively Vanessa dealt with the recent parking concern you raised. Providing a safe, well-managed and enjoyable environment for residents and visitors is incredibly important, and it's great to see this reflected in your experience.

Your kind words about Vanessa being approachable, helpful and proactive are greatly appreciated. She is dedicated to supporting residents and maintaining a positive community atmosphere, and we're sure she will be thrilled to receive your recognition.

Thank you again for your thoughtful feedback. We are delighted that Vanessa's commitment and hard work have made such a positive impact on your experience at Hampson Court.

Kind regards,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I’m a homeowner at Jameson gate

I’m a homeowner at Jameson gate

My house manger is Nick Aitchison

I enjoy my life here at Jameson Gate
Because I am never lonely, there’s always someone about I feel very secure, I love my flat very happy with my property and communal areas,
My house manager is very efficient and a lovely person we have great fun at our events.

7 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Margaret

Thank you for taking the time to share your wonderful feedback.

We're delighted to hear how much you enjoy life at Jameson Gate and that you feel so happy, secure and well-supported within the community. One of the great benefits of retirement living is the opportunity to enjoy companionship and friendship, so it's fantastic to know that you're never short of company and feel part of such a welcoming environment.

We're also pleased to hear that you're happy with your apartment and the communal areas. Creating comfortable, attractive spaces for residents to enjoy is very important to us.

A special thank you for your kind words about Nick. We're thrilled to hear that he is both efficient and approachable, and that he helps make the events at Jameson Gate so enjoyable. We'll be sure to pass your comments on to him, as we're certain he'll be delighted to know he has made such a positive impact on your experience.

Thank you again for your recommendation and for being part of the Jameson Gate community.

Kind regards,

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Such a happy time for Mum

We wanted to move Mum down to Southampton to be near us and in the family home she was becoming isolated. It was the best thing she could have done! She loved it at Hampton Place, joined in social activities, sat out on her patio and “ put the world to rights” or read her book. Previously an avid reader mum had switched to magazines but the stimulation at Hampton place had her back swapping books and visiting the library. Relatives visited and we used the lovely guest suite for some of them. Maxine, the manager really goes “the extra mile” hosting quizzes and fun activities, providing extras and amazingly coming in under budget on the service charge every year Mum was here.
The flat itself is so well planned, easy to manage and low maintenance. Lastly it has to be said the the residents themselves are a really lovely bunch and so supportive of each other. It was always a pleasure to visit Mum at Hampton Place.

14 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Kathy

Thank you for sharing such a heartfelt review.

We're delighted to hear that moving to Hampton Place had such a positive impact on your mum's quality of life and enabled her to be closer to family while enjoying the companionship and independence that retirement living can offer. It is wonderful to read how she embraced the social activities, made the most of her patio, rediscovered her love of reading, and enjoyed being part of such a welcoming community.

We're especially pleased to hear your kind words about Maxine and that she has created a vibrant and supportive environment for residents. We're sure she will be delighted to know that her efforts, from organising quizzes and activities to carefully managing the service charge, made such a difference to your mum's experience.

It's also lovely to hear that the apartment suited your mum's needs so well and that family members were able to make use of the guest suite when visiting. Most importantly, we're pleased that Hampton Place became a place where your mum could thrive and where visits were always a pleasure for family and friends.

Thank you again for taking the time to share your experience. We truly appreciate your thoughtful feedback and wish you and your family all the very best.

Kind regards,

The McCarthy & Stone Team

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