We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais
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We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais
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Silversands Court Bembridge Silversands Court in Bembridge the Isle of Wight is a lovely complex of senior living luxury apartments. The house manager Jan is simply wonderful going above and beyo... Ver mais
My parents downsized and moved into Trinity Place, Hazlemere in March 2026 and they could not have received a warmer welcome from the House Manager Helen. She was so helpful in ensuring they knew... Ver mais
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My mother moved to Lady Susan Court in Basingstoke and settled in very well. This is due to the management of the complex by Julie and her staff, who are friendly, helpful and have a good sense of h... Ver mais
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
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100 Holdenhurst Road, BH8 8AL, Bournemouth, Reino Unido
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Ok until the owner of an apartment passes away or moves to a permanent care setting. Resales team are pathetic and not in touch with the current housing market
On going service charges cause a financial burden to owners in care homes or to people who have inherited the property.
McCarthy and Stone are unwilling to buy the properties back, even at less than the original selling price.
My parents bought an apartment £345.000 and we can't sell it for £200.000 two years on. Therefore for this I rate McCarthy and Sone star. If there was a 0 star option I would have chosen that.

Resposta da McCarthy & Stone
My mum is a resident at a McCarthy & Stone facility in Macclesfield, Cheshire. A big thank you to Sharon and all the Staff at John Percyvale Court - thank you all for taking such great care of my Mum.
Also a big thanks to Julie at Kings Scholars Ct where we stayed in the guest suite.
5 Stars to you all!

Resposta da McCarthy & Stone
We were looking for a home for my mother and had spotted Flora Place in Liphook ..so booked a visit online..easy..visited a couple of days later. Well from the minute we walked in the door it was like a warm hug..Toni Russ gave us the warmest of welcomes..we were given lots of information and saw the beautiful show apartments ..as well as available ones.. and now we are planning the move as my mum loved it too! Nothing is too much trouble for Toni and she is as professional as she is friendly..what an asset to MacCarthy Stone ..she’s a gem! I am so looking forward to being a frequent visitor!

Resposta da McCarthy & Stone
My father lives at Benedict court Newbury.
The building and gardens are both very well looked after.
The house manager, Denise is very welcoming, friendly and helpful, in fact I never get past her office without having a friendly chat.
Denise always makes sure that my dad is well and has everything that he needs.
I feel that my dad is very happy and feels safe at Benedict court.

Resposta da McCarthy & Stone
Both with the purchase of the flat and with ongoing problems Karen Flanagan has been unfailingly responsive and helpful and goes out of her way to find solutions for me. We moved here mainly be because of how we were (and are) dealt with by Karen. Only today she solved a problem we were having with our frig/freezer. Karen is the sort of person who always smooths the path for others. Many thanks Karen.

Resposta da McCarthy & Stone
My mom moved into Horton Mill Court, Droitwich just over a year ago. We had looked at loads of similar places but Droitwich stood out and it was the best decision to go there! Not only is the location perfect, the gardens are wonderful and the shared spaces such as the restaurant and sitting room were recently refurbished and are lovely spaces to spend time in.
The home owners are great at organising events and activities, showing amazing creativity and energy. Mom found them very welcoming from the start and has made some very good friends.
Above all it is thanks to Emma and all the staff that my mom has settled into her lovely apartment and it has become her home. They are so caring and friendly, professional and confidence-inspiring. Nothing is too much trouble for them. They create the best atmosphere and are always available, though at the same time discrete. I don’t live in the UK so it is especially reassuring to know that mom is being looked after so well but at the same time maintaining her independence. I couldn’t have hoped for better. Thank you to my extended Horton Mill Court family!

Resposta da McCarthy & Stone
We moved our mum from Cornwall to Glebe Court in Romsey following the passing of her husband. It was a stressful and emotional time, but Caroline was amazing from day one, guiding us through every step and helping us overcome the various obstacles along the way.
From arranging visits with a house manager in Cornwall to sourcing a removal company for moving day, Caroline did so much to help everything come together. She even arranged a welcome party at Glebe Court, which happened to fall on Mum’s birthday. Everyone was so welcoming, and there was even a birthday cake waiting for her—a lovely touch that meant so much to us.
It understandably took Mum a little while to settle into a different way of life while still grieving, but several months on, she absolutely loves it. She has made lots of new friends and enjoys joining in with the various classes held in the lounge.
I’m so pleased we found the right place for Mum, and incredibly grateful to Caroline for helping us make it happen. Thank you to everyone at Glebe Court for making her feel so welcome.

Resposta da McCarthy & Stone
Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her attitude is fabulous towards showing immense patience with all of us. Under no circumstances must you transfer her or risk a revolution here at Rykeneld Court!! Thank you so much Kadenia

Resposta da McCarthy & Stone
I visit one of the residents at Beeches Gate in Aberdeen a few times each week, and I am always impressed by Amanda. She is consistently friendly, professional and incredibly helpful.
My friend and everyone who lives there really appreciates everything she does.
She creates such a welcoming atmosphere and genuinely cares about people.
Mccarthy and Stone are very lucky to have to have her. Thank you Amanda

Resposta da McCarthy & Stone
Personal contact with staff was excellent at Yelland Place. Representative Nora was very helpful and informative. Flat manager Mandy is exceptionally kind, proactive and helpful.
Mum is renting her property and there were a few hiccups with paperwork from central office but these were quickly resolved with help from Nora and Mandy.

Resposta da McCarthy & Stone
I’ve just moved into the Roman Court development in Middlewich, Cheshire and I am happy to say I am delighted with everything. The quality of the fitments is first class and the other residents have been friendly and welcoming. We have a good social life with meals out, meals in, coffee mornings and entertainment. There is an outside seating area with tables, chairs and umbrellas for when the sun shines. It is also a comfort having a House Manager (Jo) who overseas the day to day running of the site and maintenance of the building.
I have lived in Middlewich previously but living now in the centre of the town I am amazed at its convenience which I didn’t realise before. All within walking distance of the flats are three supermarkets, two butchers, two doctors, chemist, library, several cafes, pubs, restaurants and takeaways. There are also diy shops, carpets shops, a fabulous card shop and even a sweet shop.
My Council Tax is cheaper, also I don’t pay water rates or buildings insurance and I think my heating bill will be cheaper as I no longer pay for gas. The gardens are maintained so I don’t have to pay for compost and plants or buy seed and nuts to feed the birds so I think all that easily offsets the monthly maintenance charge.
Moving here I think was a very good decision and I look forward to many years in my new home.

Resposta da McCarthy & Stone
I was trying to find accommodation for my friend Jose from Gosport as her husband had died. She had lived in Wroughton for 30 years before moving. I contacted Caroline Craig Cordell at Locksview we meet and she gave me all information for Jose. She was amazing very helpful and arranged for Jose and I to meet her when convenient for both of us. It was Caroline's information, friendly lovely disposition that persuaded Jose to move back to Wroughton and Locksview. Caroline made her move easy, answering all questions asked, her knowledge was excellent and Jose was first to move in. Caroline gave exceptional help and Jose and I are grateful for the ease when moving home to a beautiful new MC Carthy flat overlooking the canal. She is very happy and enjoying all the friendships made living in Locksview. Thank you.

Resposta da McCarthy & Stone
My mother has been very happy since her move to Jacob Place. Deborah Boorman was so helpful in making the moving process as smooth as possible. Alexa Coyle has been very welcoming as well as thorough and well organised. All the staff have very kind. I know that my mother will be safe and that any problems will be picked up promptly.

Resposta da McCarthy & Stone
Bluebell Milton Keynes....
We were looking for a flat for my dad to downsize to, at a location near to family. Jasmine and Hannah were fantastic, answered all our questions and there was no pressure to commit. They spent time with my dad and Hannah was extremely patient with him and we made a couple of visits and each time the staff were friendly and welcoming. We spoke to a number of residents and they were nothing but friendly and praiseworthy about the venue.
Jasmine helped navigate the financial and contract processes. She got back in touch promptly which made things so much easier.
Thoroughly recommended

Resposta da McCarthy & Stone
Big shout out to Marj, SeymourCourt HouseManager, South shields. Very helpful and keeps an eye out for my mum. The guest suite is always very clean.

Resposta da McCarthy & Stone
Mum has lived happily in Michael Court for 9 years. From moving in she settled in well and mixed with the other residents with the various communal activities held either in the lounge or in the lovely garden area.
Mum was extremely happy as the location was perfect for her to get out and walk into Sale and Ashton Village or walk along the Bridgewater canal. Also easy for her to access public transport to get bus or tram to Altrincham, which she liked to visit.
As mum became less active she was happy and wanted to remain in her home in Michael Court. We as a family supported her decision. The last 5 years has been difficult for mum but she has remained with family support and a care package.
Fiona Cartwright the house manager and Debbie of the care & lifestyle team are extremely supportive. They take genuine interest in the residents and have been excellent support alerting us as necessary, as we have manoeuvred through mums various challenges since the covid era and her discharge from hospital earlier this year.
It's a comfort having mum close by and allowing her to retain her wishes to remain in her home in a lovely development with the right support.

Resposta da McCarthy & Stone
Sanderson Court , Hagley , West Midlands .
This Apartment complex is a fabulous place to live . The residents are friendly , approachable , always helping and supporting each other . My Mother Sheila lived here for eight years until her passing this year . She loved the atmosphere , the friendships she made , the activities , meals and evening entertainment arranged and the support provided by the residents and the House Manager Amanda . As her daughter , i was reassured by this support .
The House Manager Amanda is amazing . Her support , advice , guidance and friendship to me and my Mother , before , during and after my Mothers illness and passing i will never forget . She has made the whole process easier with her support , kindness and willingness to help wherever she can. The McCarthy Stone Resale department handled the sale of the Apartment with professionalism , kindness and ease .
Thankyou Amanda and Mel for all your support and kindness to me .
Kind regards ,
Helen Thomas .

Resposta da McCarthy & Stone
Excellent Service from Vanessa Deans, Buildings Manager at Hampson Court
I would like to express my thanks to Vanessa Deans for all the help and support she has given me in resolving a parking problem that had plagued me for years. Vanessa found a practical solution by allowing me to use a much better parking space, making a tremendous difference to me.
Today, when a badly parked car reduced three visitors’ parking spaces to just two, I brought it to Vanessa’s attention. She promptly contacted the driver, helped resolve the situation and advised that it should not happen again.
Vanessa is always approachable, helpful and proactive in dealing with residents’ concerns. Her actions today are another example of her commitment to making Hampson Court a better place to live.
Well done, Vanessa, and a big thank you for everything you do!

Resposta da McCarthy & Stone
I’m a homeowner at Jameson gate
My house manger is Nick Aitchison
I enjoy my life here at Jameson Gate
Because I am never lonely, there’s always someone about I feel very secure, I love my flat very happy with my property and communal areas,
My house manager is very efficient and a lovely person we have great fun at our events.

Resposta da McCarthy & Stone
We wanted to move Mum down to Southampton to be near us and in the family home she was becoming isolated. It was the best thing she could have done! She loved it at Hampton Place, joined in social activities, sat out on her patio and “ put the world to rights” or read her book. Previously an avid reader mum had switched to magazines but the stimulation at Hampton place had her back swapping books and visiting the library. Relatives visited and we used the lovely guest suite for some of them. Maxine, the manager really goes “the extra mile” hosting quizzes and fun activities, providing extras and amazingly coming in under budget on the service charge every year Mum was here.
The flat itself is so well planned, easy to manage and low maintenance. Lastly it has to be said the the residents themselves are a really lovely bunch and so supportive of each other. It was always a pleasure to visit Mum at Hampton Place.

Resposta da McCarthy & Stone
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