McCarthy & Stone Opiniões 

5486
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TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minu... Ver mais

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Classificada 5 em 5 estrelas

My parents downsized and moved into Trinity Place, Hazlemere in March 2026 and they could not have received a warmer welcome from the House Manager Helen. She was so helpful in ensuring they knew... Ver mais

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Classificada 5 em 5 estrelas

Hillier Court in Romsey is a popular retirement development. It is within easy walking distance (no hills) of the town and has an excellent bus service with stops just a few yards away. Many owners h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am thoroughly enjoying living in Lyle Court. Estate manager is wonderful and arranging all sorts of activities for us which helps us all socialise with one another. The Duty Managers are so friendly... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Escrito pela empresa

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

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4,7

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TrustScore: 4.5 em 5

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Classificada 5 em 5 estrelas

I am thoroughly enjoying living in Lyle…

I am thoroughly enjoying living in Lyle Court. Estate manager is wonderful and arranging all sorts of activities for us which helps us all socialise with one another. The Duty Managers are so friendly and helpful too. That leaves the Staff who will do anything we ask. A great place to stay and I have made many new friends and feel secure and safe here, especially now I am on my own. In conclusion, I hope I will be here forever, especially with the care on hand.

2 de novembro de 2026
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Resposta da McCarthy & Stone

Dear Lorna Macmichael,

Thank you for taking the time to share your experience of life at Lyle Court.

We are delighted to hear how much you are enjoying living at the development and that you have found it to be such a friendly, welcoming and supportive community. It is wonderful to know that the activities organised by the team have helped homeowners build friendships and enjoy spending time together.

Thank you also for your kind words about Katrina, the Duty Managers and the wider team. We are pleased to hear that their support, friendliness and willingness to help have made such a positive difference to your experience.

It is especially rewarding to hear that living at Lyle Court has helped you feel safe, secure and supported, while providing opportunities to socialise and make new friends.

We will ensure that Katrina and the team receive a copy of your review and your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 1 em 5 estrelas

AVOID

AVOID, AVOID, AVOID!

If you're buying a property where the seller is moving into a McCarthy Stone development, BE WARNED!

After three months of conveyancing, surveys and legal proceedings, I was left financially out of pocket, emotionally exhausted and without the home I had been preparing to move into.

Days before completion, I was repeatedly informed that the seller risked losing his McCarthy Stone retirement apartment despite enquiries still being unanswered. This created immense pressure, despite legitimate concerns raised by my survey and solicitors.

I am autistic and had made those involved in progressing the sale aware of this, yet the pressure was overwhelming.

The seller ultimately withdrew from our transaction and proceeded with a third-party cash buyer.

So if you don’t want to be left stressed, at a financial loss and blindsided, AVOID AVOID AVOID MCARTHY STONE.

30 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Kesha,

Thank you for taking the time to share your feedback.

We are sorry to learn of your disappointment following the outcome of the property transaction and appreciate that this will have been a frustrating experience.

However, we feel it is important to clarify that the property in question was owned and being sold by an individual homeowner, rather than by McCarthy & Stone. McCarthy & Stone was not a party to the sale or purchase agreement and was not acting as the seller in this transaction.

We note your comments regarding the progression of the conveyancing process and the communications you received. As these matters relate to a private property transaction involving multiple parties and professional advisers, it would not be appropriate for us to comment publicly on the specific circumstances of the case.

We understand that you have now contacted our Customer Relations Team regarding your concerns. As these matters have been raised directly with us, they will be reviewed and we will respond through the appropriate channels. For reasons of confidentiality, we will not discuss the details further on a public platform.

Thank you again for bringing your concerns to our attention.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Resident here for 3 years…

I’ve been a resident here for 3 years and found the whole experience better than I ever expected
I can’t praise the staff here enough for all that they do for us residents to make our lives not just content but a really happy place to live at Lyle Court, Barnton Grove, Edinburgh

2 de novembro de 2026
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Resposta da McCarthy & Stone

Dear Mrs Gayle Williamson,

Thank you for taking the time to share your feedback.

We are delighted to hear that, after three years as a homeowner, your experience has been even better than you expected. Creating communities where homeowners feel happy, supported and able to enjoy life to the fullest is something we are passionate about.

Thank you also for your kind words about the team. We are pleased to hear how much you appreciate their dedication and the positive contribution they make to daily life within the development.

We would love to ensure that your feedback is shared with the colleagues you are recognising. If you would be happy to do so, please consider updating your review to include the name of the development.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

I want to remark on the excellent build…

I want to remark on the excellent build quality of Silver Sands in Bembridge, Isle of Wight. All the fixtures and fittings in my one-bedroomed flat and in the communal areas are of a high standard. This, together with the excellent location within easy walking distance of local shops, make for a comfortable life. I am glad that I moved here.

5 de novembro de 2025
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Resposta da McCarthy & Stone

Dear Frances Oglander,

Thank you for taking the time to share your experience of life at Silver Sands, Bembridge.

We are delighted to hear that you are so pleased with your home and that the quality of the apartment, communal facilities and location have contributed to such a positive experience. It is wonderful to know that the high standard of fixtures and fittings, together with the convenience of being close to local shops and amenities, is helping you enjoy a comfortable lifestyle.

Most importantly, we are pleased to hear that you feel moving to Silver Sands was the right decision for you.

Thank you again for sharing your feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

i moved into Lyle Court

i moved into Lyle Court, Edinburgh over 4 years ago
and i can't praise it enough
The staff are really special led by Katrina and
the friendliness of everyone in the complex is second to none.
The area has a good bus service into town if you are able but there is good shopping nearby if you prefer to walk
We have plenty of entertainment going on in our building if you want to take part but you don't have to
Also we have our own restaurant if you don't want to cook

2 de novembro de 2026
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Resposta da McCarthy & Stone

Dear Nancy Wilkie,

Thank you for taking the time to share your experience of life at Lyle Court, Edinburgh.

We are delighted to hear that, more than four years after moving in, you continue to enjoy living at the development. It is wonderful to know that the friendly atmosphere, range of activities and convenient local amenities have all contributed to such a positive experience.

Thank you also for your kind words about Katrina and the wider team. We are pleased to hear how much their support and dedication are appreciated, and that they help create such a welcoming community for homeowners.

It's especially rewarding to hear that residents can enjoy as much or as little of community life as they choose, whilst benefiting from excellent facilities and a supportive environment.

We will ensure that Katrina and the team receive a copy of your review and your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 1 em 5 estrelas

Service Charge Increases at Crayshaw Court Update

Service Charge Increases at Crayshaw Court
Derek Hambleton

Paul Teverson, McCarthy Stone’s Director of Communication, appearing at the House of Commons Housing, Communities and Local Government Committee (Housing for Older People HC982) on 1 July 2025, answered questions from Lewis Cocking MP (Broxbourne) on Service Charges at MS Developments claimed that Service Charges increased in line with annual CPI inflation.

To observe that the Service Charge increases by inflation does not give a real picture of how costs increase because the Service Charge is set in the Budget for the next financial year based on estimated expenditure. The actual Gross Annual Expenditure reported in the Audited Accounts at the end of the year gives a true reflection of how Crayshaw Court costs are managed. It would be nice if charges increased only by inflation but they don’t.
In the Audited Accounts for the Year End 2026, which have recently been presented at Crayshaw Court, there is an actual increase in Gross Annual Expenditure of 5.8% from the year before, whilst the average CPI% increase was 3.4% - the increase in Expenditure is nearly twice (actually 1.8 times) average CPI for the same period. Also in this period State Pensions & Benefits increased by 4.1% (Triple Lock). Which ever way you look at it we are falling behind in our ability to pay.

McCarthy Stone say increases are impacted by increases in minimum wage, National Insurance, material costs etc and one might have some sympathy for this view if it was an isolated instance but it isn’t. From 2015 to 2025, at Crayshaw Court, Gross Annual Expenditure has increased by 66% while average yearly CPI increased by 32% - increases more than twice CPI. In real terms it means this year we will pay about £40,000 more than if costs had been pegged to CPI. For the Homeowners at Crayshaw Court it means occupiers of 1 bed apartments pay £640; 2 bed apartments pay £960 more than they might have done as a result. It signals how the Management Company performs; it cannot be removed; it compounds excessive future rises in Service Charge which if not addressed will soon make Crayshaw Court and other McCarthy Stone Retirement Living Developments I suspect, unaffordable for many.
It will and is impacting resales - all resales in the last several years have fallen in value.
Even McCarthy Stone acknowledge in their written evidence dated 22 August 2025 to the Chair, Housing, Communities and Local Government Committee, Housing for Older People that the Service Charge at Retirement Living Developments such as Crayshaw Court from 2019 to 2024 increased by 37% whilst CPI rose by 24.2% (From table of Cost Increases between 2019 and 2024, House of Commons Housing Committee). My own figures for Crayshaw Court say increases in costs are more like 42% for the stated period.
In one breath McCarthy Stone say costs rise with inflation and in the next they show they actually rise by significantly more than inflation. They can’t have it both ways but they do need to do something about it before it is too late. Sadly, they prioritise their own interests over those of Homeowners - the very people without whom they wouldn’t exist.
The reply by McCarthy Stone to my comments suggest that increases in expenditure will not always directly mirror CPI is a distortion of my post which indicates that increases rarely mirror CPI resulting in excessive service charges, which is very different.
McCarthy Stone's review team are past masters at defending the indefensible but there again they get a lot of practice.

1 de novembro de 2026
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Resposta da McCarthy & Stone

Dear Derek Hambleton,

Thank you for taking the time to share your feedback.

We appreciate that service charges are an important consideration for homeowners and understand the concerns you have raised regarding increases in costs at Crayshaw Court.

As you note, service charge budgets and year-end expenditure can be influenced by a number of factors, including inflationary pressures, increases in employment costs, utility costs, insurance premiums, maintenance requirements and statutory compliance obligations. As a result, annual expenditure will not always directly mirror CPI.

We recognise the impact that rising costs can have on homeowners and are committed to managing developments efficiently whilst maintaining the services, facilities and standards expected by residents. Service charge budgets are prepared annually, supported by detailed year-end accounts, and are subject to review and scrutiny through the established governance processes.

We understand that you remain concerned about the long-term affordability of retirement living and the potential impact of rising costs on homeowners and future resales. Feedback such as yours is valuable, and we will ensure that your comments are shared with the relevant teams.

Thank you again for taking the time to share your views.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Love staying in the Guest Suite

The Guest Suite is very clean and quiet. Nicely furnished. We are always snug and warm when we visit my Mum who lives in the complex
Yvonne the house manager goes above and beyond- thanks for a consistently great quality stay!

15 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Christopher O'Brien,

Thank you for taking the time to share your feedback.

We are delighted to hear that you continue to enjoy staying in the Guest Suite and that you find it clean, comfortable and peaceful whenever you visit your mum.

Thank you also for your kind words about Yvonne. We are pleased to hear that her dedication and willingness to go above and beyond help make each stay such a positive experience. We will ensure that she receives a copy of your review.

We would love to ensure that your feedback is shared with the correct development and team. If you would be happy to do so, please consider updating your review to include the name of the development where your mum lives.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

My experience is with Anstie Court in…

My experience is with Anstie Court in Devizes. .
My parents lived there for a number of years until recently. They loved the place and were extremely happy there. It suited their needs in every way.
Carrie the manager has been particularly helpful as Mum has transitioned to a care home. She has also helped us with the selling process.

1 de novembro de 2026
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Resposta da McCarthy & Stone

Dear Mark Jones,

Thank you for taking the time to share your experience of Anstie Court, Devizes.

We are delighted to hear that your parents enjoyed their time at the development and found it suited their needs so well. Knowing that they were happy there for a number of years means a great deal to us.

Thank you also for your kind words about Carrie. We appreciate that moving into a care home can be a significant and often emotional transition for both homeowners and their families, so it is wonderful to hear that Carrie's support, guidance and assistance have helped make this process easier. We are also pleased that she has been able to provide support with the sale of your parents' apartment.

We will ensure that Carrie receives a copy of your review and your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Walnut Tree Place

We moved to Walnut Tree Place in Goring-by-Sea 18 months ago and can genuinely say that it is the best move we have made. There is a main line train station very close and frequent buses a few minutes away which makes it so easy to get out and about if you don’t drive.
You can socialise as much or as little as you want whilst retaining your independence in a safe, secure environment supported by an experienced House Manager, Maxine, who is so caring.
Andy & Gerry Hill

31 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Andy & Gerry,

Thank you for taking the time to share your experience of life at Walnut Tree Place, Goring-by-Sea.

We are delighted to hear that, 18 months on, you feel moving to Walnut Tree Place was the best move you have made. It is wonderful to know that the convenient transport links, together with the flexibility to socialise as much or as little as you choose, have helped you enjoy an independent and fulfilling lifestyle.

Thank you also for your kind words about Maxine. We are pleased to hear that her experience, care and support have made such a positive difference to your experience at the development. We will ensure that she receives a copy of your review.

Creating communities where homeowners can enjoy their independence whilst benefiting from a safe, secure and welcoming environment is something we are passionate about, so it is especially rewarding to hear your positive feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Beckside gardens, guest suite

Beckside gardens, North Yorkshire, myself and my wife have stayed in the guest suite on a number of occasions, Gareth, the house manager make staying effortlessly, very helpful and make us very welcome, located in Guisborough, a lovely farm market town with plenty of watering holes, and places to eat, the residents like Eilean at number 3, always on hand for help and advice, we love this place, and looking forward to going back soon,

28 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Andy Storey,

Thank you for taking the time to share your experience of staying in the Guest Suite at Beckside Gardens, Guisborough.

We are delighted to hear that you and your wife have enjoyed your visits and found the Guest Suite such a comfortable and welcoming place to stay. It's wonderful to know that the development, the local area and the community have all contributed to such positive experiences over the years.

Thank you also for your kind words about Gareth, the House Manager. We are pleased to hear that his helpful and welcoming approach has made your stays so enjoyable and effortless. Feedback like this means a great deal to our teams, and we will ensure that Gareth receives a copy of your review.

We are delighted that you feel so at home at Beckside Gardens and look forward to welcoming you back again soon.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

ANSTIE COURT, DEVIZES - EXCELLENT!

ANSTIE COURT - Devizes
This 5* review is principally an acknowledgment of the enormous improvement in the service provided by McCarthy Stone at Anstie Court, Devizes in recent months.
In particular the new House Manager (Carrie Anderson) has brought fresh energy and enthusiasm. Communication with the residents has greatly improved. Organised activities & events are now well co-ordinated and the lovely community feel of the place is returning :-))
Property maintenance & servicing updates are well organised and flagged for residents.
Carrie in particular is efficient and helpful while being approachable and she has a caring attitude.
My mother is now moving into a care home. She's been very happy at Anstie and will miss her fellow residents and Carrie.
McCarthy Stone (& Carrie) are now managing the sale of Mum's flat and I hope to be able to post another glowing review about that very soon ...

31 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Skip BJ,

Thank you for taking the time to share your feedback about Anstie Court, Devizes.

We are delighted to hear that your mother's experience at the development has been such a positive one and that she has been happy there for so long. Whilst we understand she is now moving into a care home, it is wonderful to know that she will leave with such fond memories of the community she has been part of.

Thank you also for your kind words about Carrie. We are pleased to hear that her energy, enthusiasm and caring approach have made such a positive difference, helping to strengthen the community atmosphere, improve communication and ensure residents remain informed and supported. It is especially rewarding to know that her efforts have made such an impact on both residents and their families.

We're also grateful for your recognition of the improvements you have seen across the development in recent months and are delighted that your experience has reflected this positive progress.

We will ensure that Carrie receives a copy of your review and your kind feedback.

We wish your mother all the very best in her new home and thank you again for taking the time to share your experience.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Have been using the guest suite at Plas…

Have been using the guest suite at Plas Elrych Abergavenny since the development opened.
It is as immaculate now as it was then.
Furnishings are superb, it’s always well presented. House manager Candy always checks on visitors to see everything is ok

28 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Dawn Baldwin,

Thank you for taking the time to share your experience of staying in the Guest Suite at Plas Elyrch, Abergavenny.

We are delighted to hear that, having used the Guest Suite since the development opened, you continue to find it as immaculate and welcoming as ever. It's wonderful to know that the high standards of presentation, comfort and furnishings have remained consistently impressive over the years.

Thank you also for your kind words about Candy. We are pleased to hear that her thoughtful and attentive approach helps ensure visitors feel welcome and well looked after throughout their stay. We will ensure that she receives a copy of your review.

We appreciate your continued support and look forward to welcoming you back to Plas Elyrch in the future.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Walnut tree place is a fantastic…

Walnut tree place is a fantastic community fantastically managed and run by the lovely Maxine. She is a real asset to the place.
Could not say enough nice things about her.

22 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Ian Stokes,

Thank you for taking the time to share your feedback about Walnut Tree Place, Goring-by-Sea.

We are delighted to hear how highly you regard the community and your experience of life at the development. Creating a welcoming, supportive environment where homeowners can enjoy their independence whilst feeling part of a thriving community is something we are passionate about.

Thank you also for your wonderful comments about Maxine. We are pleased to hear that her dedication, professionalism and caring approach have made such a positive difference. Feedback like yours is a true testament to the impact she has on homeowners, and we will ensure that she receives a copy of your review.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Sue house manager and Karen sales @Earl…

Sue house manager and Karen sales @Earl Grange and Gardens work as a great team they go above and beyond to try to put any mishap right or will make call to those who can they alway check in with you if they know something is a miss and always pleasant and helpful and will to help if you have any personal problems 10/10

26 de outubro de 2026
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Resposta da McCarthy & Stone

Dear SMiles,

Thank you for taking the time to share your feedback about Earls Grange.

We are delighted to hear your kind words about Sue and Karen. It is wonderful to know that they work so well together to support homeowners and are always willing to go the extra mile when help is needed.

We are particularly pleased to hear that their caring and proactive approach, from resolving issues and keeping in touch to simply checking in when something doesn't seem right, has made such a positive difference to your experience. Creating a supportive and welcoming community is something our teams take great pride in.

We will ensure that Sue and Karen receive a copy of your review and your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Safe comfortable environment and very well organised

My mother in law has lived here for 2 years now and she is very happy. The warden here Maxine is such a lovely person she really cares about the people who live here and goes out of her way to make sure everyone is doing well. The social activities are well organised and well attended. There is a very homely feel about the place it is beautifully furnished and comfortable for the residents. Walnut Tree Place in Goring I would highly recommend.

30 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Carole Draven,

Thank you for taking the time to share your experience of Walnut Tree Place, Goring-by-Sea.

We are delighted to hear that your mother-in-law has been so happy during her two years at the development and that she enjoys the welcoming atmosphere, comfortable surroundings and well-organised social activities on offer.

Thank you also for your kind words about Maxine. We are pleased to hear that her caring and attentive approach has made such a positive difference to homeowners' experiences. Creating a community where residents feel supported, valued and at home is something we are passionate about, and it is wonderful to know that Maxine's dedication is so appreciated.

We are grateful for your recommendation and will ensure that Maxine receives a copy of your review and your kind feedback.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Well built and comfortable apartment.

I recently purchased a McCarthy & Stone apartment at The Cloisters in Great Missenden.
The development was clearly well built and offered very comfortable accommodation at an affordable price.
Sales Consultant Bobby Juttla was extremely enthusiastic about the apartment that I was purchasing, and was very helpful in answering all my queries up to Completion and beyond.

4 de setembro de 2026
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Resposta da McCarthy & Stone

Dear D Bull,

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the apartment to be well built, comfortable and good value. It's wonderful to know that your experience was so positive throughout the purchasing process.

Thank you also for your kind words about Bobby. We are pleased to hear that his enthusiasm, knowledge and support helped you throughout your journey, and that he was able to answer your questions right through to completion and beyond.

So that Bobby can identify which purchase this relates to, please consider updating your review to include the name of the development you purchased at.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

August 2024 my Dad purchased a 1…

August 2024 my Dad purchased a 1 bedroom apartment at Williams Place Harwell. From the onset the staff were amazing, kind and thoughtful in every way, nothing was ever too much trouble. I knew that when I was away someone was there to keep a watchful eye on Dad, his laundry, cleaning etc would be kept up to date. He so enjoyed on a sunny day sitting on his balcony taking in the views and waving to the passer byers. Sadly my Dad passed away August 2026. Even though he only lived there for 2 years he was extremely content, felt safe and was very happy. The last 10 days of my Dads life the care and compassion showed by the staff, not only to my Dad but to the family was considerable. He very much welcomed the visits and always like a little joke with "The lovely ladies" The manager Nina runs Williams Place to a very high standard and is respected well by her staff.
Thank you all at Williams Place.

30 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Sue Emsden,

Firstly, please accept our sincere condolences on the loss of your dad. We appreciate you taking the time to share your experience at what must still be a very difficult time for you and your family.

It is heartening to hear that your dad was so happy at Williams Place, Harwell, and that he felt safe, comfortable and well supported during his time there. We loved reading how much he enjoyed sitting on his balcony, taking in the views and greeting passers-by.

We were particularly touched by your comments about the care and compassion shown to your dad and your family during his final days. Knowing that he valued the support, companionship and humour of the team, and that they were able to provide comfort during such an important time, is incredibly meaningful.

Thank you also for recognising Nina and the wider team. We are proud of the dedication they show to homeowners and their families, and we will ensure that your kind comments and heartfelt thanks are shared with them.

Thank you again for sharing such a personal tribute to your dad. We are honoured that Williams Place was able to play a positive part in his life and wish you and your family all the very best for the future.

The McCarthy & Stone Team

Classificada 5 em 5 estrelas

The guest suite at Jessiefield Court

The guest suite at Jessiefield Court, Didsbury was elegant, stylish and comfortable, just what was needed after a long journey.

27 de outubro de 2026
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Resposta da McCarthy & Stone

Dear ChrisBeee,

Thank you for taking the time to share your experience of staying in the Guest Suite at Jessiefield Court, Didsbury.

We are delighted to hear that you found the accommodation elegant, comfortable and welcoming, providing exactly what was needed after a long journey. Guest Suites play an important role in helping family and friends stay close to loved ones, so it is wonderful to know that your stay was such a positive one.

Thank you again for your kind feedback. We will ensure that your comments are shared with the team at Jessiefield Court.

Many thanks again,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

Today we moved into Beesons House

Today we moved into Beesons House, rickmansworth. Bobby our sales person helped us all the way through! I had never rented before so i was constantly driving Bobby mad with a million questions and 'whats happening next?'
He made the whole process easy, friendly and comfortable, and even bought us lunch the day we got the keys! Thank you Bobby!
Thank you Ellen for all you help too!
Thank you McCarthy and Stone for our lovely moving in gift! Very thoughtful!

30 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Barbara Smith,

Thank you for taking the time to share your experience of moving to Beesons House, Rickmansworth.

We are delighted to hear that Bobby provided such excellent support throughout your journey and helped make the rental process feel easy, friendly and stress-free. Moving home is a significant step, particularly when navigating the rental process for the first time, so it is wonderful to know that Bobby was there to guide and reassure you every step of the way.

Thank you also for your kind words about Ellen and for mentioning the thoughtful moving-in gift. We are pleased to hear that these small touches helped make your first day in your new home even more special.

We will ensure that Bobby and Ellen receive a copy of your review and your kind feedback.

Thank you for choosing McCarthy & Stone. We hope you settle in quickly and wish you many happy years in your new home at Beesons House.

Kind regards,
The McCarthy & Stone Team

Classificada 5 em 5 estrelas

House manager

I'm a Homeowner at Emma court where our House Manager Jan Vaughan makes our development a joy to live in.

30 de outubro de 2026
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Resposta da McCarthy & Stone

Dear Jane Elkins,

Thank you for taking the time to share your feedback about Emma Court.

We are delighted to hear how much you enjoy living at the development and that Jan has made such a positive difference to your experience. Creating a welcoming, enjoyable and supportive environment for homeowners is something our House Managers take great pride in, and it is wonderful to know that Jan's dedication is so appreciated.

We will ensure that Jan receives a copy of your review and your kind comments.

Many thanks again,
The McCarthy & Stone Team

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