Such an easy process within the app to make a claim and Medicash action very quickly. Lots of choices of options if memberships to suit individuals. I highly recommend Medicash A++++
A empresa respondeu
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Leia as opiniões dos outros
Very easy to use app, very rare to be asked for extra details, usually is all really simple and straightforward, payments and approvals come quick
A empresa respondeu
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead... Ver mais
A empresa respondeu
I brought Medicash into our small business and it’s been a brilliant benefit. Everyone has commented how nice it is to be able to expense dental, optical and alternative therapies. The process fo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Informações de contacto
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use mobile app
Easy to use mobile app. One of the best I have seen. Evidently took customers into consideration when designing.
24 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Ay,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Member for well over 50 years
I have been a member of Medicash for over 50years - back in the day it was penny in the pound 👍
Since joining I have never encountered anything bad with the claims I have made - I have also recommended family & friends to join
23 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Denise,
Thank you for your 5* review! We're delighted to hear such positive feedback and that you've been with us for over 50 years.
We look forward to processing your next claim.
Kind regards,
Hannah
App very convenient and easy to navigate
App very convenient and easy to navigate
23 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Val,
Thank you for your 5* review! We're delighted to hear hat you're finding our app easy to navigate.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Typical insurance company
This company is like any other insurance company, scammer, and will do anything not to pay out.
I had a scan relating to my PCOS and they refused payout saying the scan was a pregnancy scan/fertility treatment.
Shows a real lack of understanding for medical issues as having a scan to track an underlying health issue is not a pregnancy scan and is not fertility treatment. Their argument was because there was a baby scan photo on the clinics website this indicates its pregnancy related.
The service I actually received was under general health and was a health scan and nothing to do with a pregnancy or fertility treatment.
Would not recommend and won't be using them again, my first claim submitted as encouraged by others and will be my last and it's a complete headache
23 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Analeez
I’m sorry to hear about your recent experience when making a claim. I understand, having spoken to our Head of Customer Service, that our Customer Care Team are currently investigating this and will respond to you shortly.
If you need anything else, please don’t hesitate to get in touch with them on 0151 702 0265 or via email at customercare@medicash.org
Kind regards
Andy
Resposta da Medicash
Hi Sue,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Resposta da Medicash
Hi Andy,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to follow claims
Easy to follow claims, and always quickly paid. Staff always friendly, helpful and professional if I have needed to call
I can well recommend them
22 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Martin,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
We look forward to processing your next claim.
Kind regards,
Hannah
Fantastic service highly recommend this…
Fantastic service highly recommend this company five stat service
10 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Stephen,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent
This is a fantastic organisation which looks after its members and delivers great service. Fast and efficient are bywords for the way business is conducted.
13 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Simon,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Efficient and fast response
18 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi John,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
The Medicash app is exceptionally easy…
The Medicash app is exceptionally easy to use. The level i am on is more than adequate for meeting my needs. Response time to claims is very quick and payment is within 24 hours.
16 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Mary,
Thank you for your 5* review! We're delighted to hear that you're enjoying the benefits of your cash plan and that you're finding our app easy to use.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash are always very helpful if you…
Medicash are always very helpful if you call with a query, the app is very efficient and easy to use, and the claims are always paid on time with no issues.
18 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our app efficient and easy to use, as well as our customer service team helpful.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great service and fast payment
Great service and fast payment, totally hassle free.
1 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Steve,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming service fast and hassle free.
We look forward to processing your next claim.
Kind regards,
Hannah
Very easy to use and quick to respond
17 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Doris,
Thank you for your 5* review! It's great to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to use app
Easy to use app, clear and generous benefits table, quick and easy reimbursement.
17 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Alan,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
When ever i have used Medicash i have…
When ever i have used Medicash i have never had any serious problem,s with this system
17 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Edward,
Thank you for your 5* review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very good service and customer care
2 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Gary,
Thank you for your 5* review! It's great to hear your positive feedback regarding our service and customer care.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
As always very easy process and promptly paid.
As always, my claim was dealt with and paid promptly. Process was easy.
7 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi Debby,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent!
Been using medicash for over 30 years now! Never had any issues claims are easy to make via the app and paid quickly and easily direct into bank account!
Highly recommended!
1 de junho de 2026
Opinião espontânea
Resposta da Medicash
Hi Marie,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process and that you've been with us for over 30 years.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I only claim for dental treatment and…
I only claim for dental treatment and was rejected, so would consider leaving this company
2 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi,
Thank you for your review and feedback.
The reason for the decline of the claim should be on the email or letter you will have received from us.
If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact our customer service team on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
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