Can’t believe how easy it was to upload an invoice - complete a very simple form And I was paid days later. Phoned the helpline to understand how it works, and a human answered! And she was super... Ver mais
A empresa respondeu
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It is so easy to make a claim online using the Medicash app. Communication from Medicash is first class and payments directly into my bank so promptly. Thank you👍👍
Such an easy process within the app to make a claim and Medicash action very quickly. Lots of choices of options if memberships to suit individuals. I highly recommend Medicash A++++
A empresa respondeu
Very easy to use app, very rare to be asked for extra details, usually is all really simple and straightforward, payments and approvals come quick
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Informações de contacto
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good coverage but they make it so hard…
Good coverage but they make it so hard to claim, I feel like its on purpose.
They want documentation in such an exact format, but my dentist etc doesnt care im on a cash plan, they have the docs they have and wont change the way they do things just for me.
Ive been on two different cash plans before and they havent made it this difficult.
9 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Erin,
Thank you for your review and feedback.
We do occasionally require additional information to help verify a claim, including the name and qualifications of the person providing the treatment. This is common practice across all insurers in a regulated market such as ours.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org
Kind regards,
Hannah
How quick and stress free it was
How quick and stress free it was. A couple of days and my claim settled. Thank you.
16 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi Peter,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Resposta da Medicash
Hi Brian,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
It is a pleasure to be a customer if…
It is a pleasure to be a customer of this very efficient organisation.
7 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Jean,
Thank you for your 5* review! We're delighted to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent customer care and good app.
7 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Margarita,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app and customer service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Quick turn around on payments some…
Quick turn around on payments some niggles. One slight niggle I have is that the chiropody allowance has not gone up in a long time. We only get £25. My actual bill now is £37 per visit. My NHS check up for my diabetes has been cancelled now. I need 2/3 visits a year. This is a huge amount for a pensioner.
3 de dezembro de 2025
Opinião espontânea
Resposta da Medicash
Hi Maggie,
Thank you for your review and feedback. It's great to hear that you're finding our claiming process quick.
Our plans are designed to pay out up to set limits across a range of everyday healthcare benefits as set out in the benefit table of your policy. The amount that you can claim back depends on the level of cover that you are on – whether you have selected this or your employer has selected this on your behalf.
Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, please contact them on 0151 702 0265 or email us at customercare@medicash.org.
Kind regards,
Hannah
Easy to find information
Easy to find information, easy to make a claim and payments received promptly .
25 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi Janet,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and prompt.
We look forward to processing your next claim.
Kind regards,
Hannah
Been a happy member for years
Very easy to submit form and claim paid within a week. Always pleased with the service.
7 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Ann,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
It's a great medical organisation
It is an excellent medical organisation that provides health insurance and effectively enables its customers to complete the claims process.
16 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi Villavarajah,
Thank you for your 5* review! It's great to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash offer a prompt response to…
Medicash offer a prompt response to claims and questions and have a range of levels of cover. A good company to deal with.
4 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Arthur,
Thank you for your 5* review! It's great to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fast and easy online service
Fast and easy online service. Quick payment
7 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Pamela,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process fast and easy.
We look forward to processing your next claim.
Kind regards,
Hannah
I think Medicash has one of the most…
I think Medicash has one of the most efficient claims system I have ever experienced. It is no-nonsense and deals with matters quickly, followed up by an email to confirm whether a claim has been processed or, if not, the reasons why. Thank you.
7 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Jan,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process efficient and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Exceptional customer care and service
As a member for my family for over 55 years,we have received exceptional service and empathy when making appropriate claims.Clear,quick and efficient.A feeling of support whenever necessary.
6 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Mr Tomlinson,
Thank you for your 5* review! It's great to hear such positive feedback and that you've been with us for over 55 years.
We look forward to processing your next claim.
Kind regards,
Hannah
Medicash is an excellent service
Medicash is an excellent service and they maje it very easy for you to submit any claim via their App.
6 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi George,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent medical plan
Excellent medical plan, easy to submit claims and payments received promptly
6 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Julie,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy.
We look forward to processing your next claim.
Kind regards,
Hannah
Service is great
Service is great, making a claim is Easy and straight forward and payment is quick
5 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Lee,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and straightforward.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Easy to claim and quick to process…
Easy to ckaim and quick to process claim.
13 de março de 2026
Opinião espontânea
Resposta da Medicash
Hi Tessa,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
We look forward to processing your next claim.
Kind regards,
Hannah
Good app quick response after claim
Good app quick response after claim
9 de março de 2026
Opinião espontânea
Resposta da Medicash
Hi Anne,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our app and claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Medicash is a fantastic organisation
Medicash is a fantastic organisation. Having the ability to access medical services makes a huge difference to my quality of life. I’ve been a member for many years and have benefitted immensely.
5 de maio de 2026
Opinião espontânea
Resposta da Medicash
Hi Christine,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan and have been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
very simple to use and quick response…
very simple to use and quick response and payment
19 de abril de 2026
Opinião espontânea
Resposta da Medicash
Hi Derek,
Thank you for your 5* review! It's great to hear that you're finding our claiming process simple and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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