My wife has twice used Motorvogue to purchase Hyundai parts and the service has been poor. They tried to up the price on both occasions reneging on a verbal confirmation on the price they had given an... Ver mais
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I recently upgraded my Hyundai Kona with Motorvogue Bedford. I dealt with Dennis as a pre booked appointment. He had previously dealt with my son’s upgrade. I felt he was very thorough and very helpfu... Ver mais
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Motorvogue offer a vast selection of New Cars & Vans including Jeep, Alfa Romeo, Fiat, Hyundai, SEAT, CUPRA, Renault, Dacia and Abarth. With showrooms in Bedford, Kings Lynn, Northampton and Norwich, we also have over 800 Used models available. Plus we offer the full range of After Sales Services, with manufacturer approved servicing, warranty repairs, vehicle maintenance and MOTs.
Informações de contacto
Kingsthorpe Road 74, NN2 6HE, Reino Unido
- www.motorvogue.co.uk
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Disaster.
We visited Motorvogue in Kings Lynn to test drive a car with approx 36,000 miles on it for approx £14,000 that proved to be very nice, except for numerous scuffs and scratches in one place, which we were told had been caused by a member of staff moving it on site!
Our salesman Nathan could not have been more helpful or more professional and despite the slightly above average price, we agreed to buy the car and we put a £4,000 security deposit on it with Apple pay, on condition the body damage was fully repaired. We agreed to collect the car 12 days later.
We did not need finance, but Richard, with scruffy rolled up shirt sleeves and a cocky attitude who called himself the used car sales manager, placed low limits on the amount we could pay by each of 3 different methods. It made it very difficult to pay and caused us some offence. They told us that there was a limit of £5,000 that could be paid by card, so we paid £7,000 by bank transfer, which allegedly took 4 days to go through, while we waited for the car to be prepared.
Then the day before we were due to collect the car, we were told Nathan was off sick and the car would not now be ready until the 15th day. Then on the 14th day we were called and told that it would not be ready for collection until the 17th day. We'd paid £11,000 by this time leaving a £3k balance to be paid on collection.
However with all the difficulties and delays we pulled out of the deal, due to the absence of professionalism by the management team. The next day Nathan called us to apologise. He did not say so, but it was obvious from calls we'd had with other members of the team, that while Nathan had been off sick, NOBODY had picked up his work to ensure it was progressed and end date met. Nathan was apologetic and embarrassed.
The manager has only himself to blame for the loss of this cash sale. What a shoddy way to run a team. The salesman was the only professional element, the rest was an utter shambles! Even our request for our £11,000 refund was sat on for days before even being requested and several assurances from Richard that it would come through soon, all fell aside. We only got it after calling HO Accounts ourselves after 10 days!
We found our new car shortly after at a completely different dealership in a different town. No deposit required, we paid for it by bank transfer all in one go, which cleared in full within 15 minutes. It was a seamless, smooth, impeccably professional experience and we drove the car home only 2.5 hours after first seeing it, fully taxed, serviced, MOT'd and insured, with warranty and less than one year's mileage on it, in far better condition than the one at Motorvogue but the same age and for almost the same price.
Motorvogue is a disaster.
8 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Good Afternoon, we are truly sorry to hear about the frustrating experience you had at our Kings Lynn branch. Your feedback is incredibly important, and I want to extend our sincere apologies for the issues you encountered.
It’s clear that there were several points where we failed to meet your expectations, from the handling of the car’s condition to the delays and communication breakdowns. The behaviour of our management team, as described, is certainly not reflective of the high standards we aim to uphold.
We are especially disappointed to hear about the difficulties you faced with payment methods and the delay in processing your refund. This is not the level of service we strive to provide, and we will be investigating these issues thoroughly to prevent them from recurring.
On a positive note, we are glad Nathan’s professionalism stood out during your visit, but it’s unfortunate that the rest of your experience did not match that level of service. We will be taking your comments seriously and addressing these concerns with the team to improve our overall processes.
If you have any additional feedback or if there’s anything we can do to address this further, please don’t hesitate to contact us directly. We appreciate your time and hope that your new car is serving you well. Kind Regards.
Had dealings with Kings Lynn before…
Had dealings with Kings Lynn before several years ago and wasn’t impressed then. Decided today to have another go as they had a vehicle that was of interest to my wife. Sorry I didn’t get the name of the sales guy, but he was really polite and helpful. However, it all went sour when the sales manager got involved! Rude and patronising !!ck! I used to head up finance for a large local dealership and if one of my managers spoke to someone like that, I would have taken them to one side! So, now looking elsewhere and will go with my original gut and stay well clear. Feel sorry for the sales chap who looked wholly embarrassed! I would recommend he looks for employment in a good dealership!
10 de agosto de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you for taking the time to share your experience with us, although we’re truly sorry to hear it was not a positive one. We sincerely apologise for the way you were communicated to by our team. This is not the level of service we strive to provide, and we deeply regret that we fell short during your visit.
We appreciate your kind words about the initial sales representative, and it’s disheartening to know that things went awry afterward. Your feedback is invaluable, and we will be addressing this internally to ensure such incidents do not happen again. Our goal is to treat every customer with respect and professionalism, and it’s clear we did not meet that standard in your case.
We understand your decision to look elsewhere, but if you would consider giving us another chance, we would like the opportunity to make things right. Please feel free to reach out directly if you would like to discuss this further.
Thank you once again for bringing this to our attention. Kind Regards.
A really helpful and professional experience
Faizan at Motorvogue Bedford was very helpful to me as I negotiated to buy an Astra via the Internet although his speciality was Alpha Romeo. He had clearly ensured he had a good understanding of Vauxhall cars, and ensured that the car was fully checked and prepared prior to my driving it away. As it was a change to an automatic car, he ensured that I was very aware not tovtry to find a clutch pedal! Faizan is a very pleasant, helpful and patient salesman who is a very good representative for his firm.
27 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Peter for your 5 star review! We’re thrilled to hear about your positive experience with Faizan at Motorvogue Bedford.
It’s wonderful that he could assist you so effectively, and help you navigate the purchase of your new Astra. We are delighted to hear that you have enjoyed the process of purchasing your perfect next car from our selection of Used cars.
We’re glad Faizan made sure you were comfortable with your new automatic car, and we’ll be sure to pass along your appreciation to him. It’s great to know that he left such a positive impression. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Enjoy your new Astra, and thank you for choosing us! Kind Regards.
Outstanding Service received!
Popped in one day with no appointment and was still given outstanding customer service by Emily and the Manager. She listened to my requirements and took me to look at different brands and models for variety and was very knowledgeable about them all. I made a decision there and then it was all done and ordered within about an hour! I’m looking forward to collecting my vehicle as soon as it’s ready and would definitely recommend this branch in Kings Lynn.
22 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much for your lovely review! We're thrilled to hear about your positive experience with our team at Motorvogue Kings Lynn.
We're delighted to hear that you felt welcomed by Emily and confident in your choice of vehicle. Your kind words motivate us to continue delivering exceptional service. We're excited for you to collect your new vehicle and hope you enjoy it for many miles to come.
Your recommendation is very much appreciated and your time to write a review. We look forward to seeing you soon to drive away in your new car and in the meantime please do not hesitate to contact us if you have any questions.
Kind Regards
Great experience overall
Great experience overall. Faizan went over everything regarding purchase options/car specifications and was very helpful. Highly recommend.
3 de agosto de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Bryce for taking the time to share your wonderful experience with us. We're thrilled to hear that the team provided a great service during your visit and to know that Faizan made you feel welcomed and confident in your choice of selecting your car. We'll be sure to pass along your kind words, as he'll be delighted to hear about the positive impact he had on your car-buying journey. Congratulations on your new purchase, we very much look forward to seeing you again in the future. Kind Regards.
Excellent service
Fast, convenient, and kind service. Have bought a third car from them now and they have been extremely helpful every time, including coming in on their days off! Faizan in particular helped walk me through the purchase and financing process very easily.
31 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Anton for your fantastic 5-star review! We are thrilled to hear about your positive experiences with us and that you’ve chosen Motorvogue Bedford for your third car purchase. Your continued trust and support mean a great deal to us.
We strive to provide fast, convenient, and kind service to all our customers, and it’s wonderful to know we’ve succeeded in making your car-buying experience smooth and enjoyable each time. We’re especially pleased to hear about Faizan's exceptional assistance throughout the purchase and financing process. We will be sure to pass along your kind words to him.
Our team is dedicated to going the extra mile for our customers, even coming in on our days off to ensure you receive the best service possible. Your satisfaction is our top priority, and your feedback reaffirms the hard work we put into making every visit a positive one.
Thank you again for your loyalty and for taking the time to share your experience. We look forward to serving you again in the future!
Kind Regards
Consistantly Awful Service
Although I like Renault cars, I have never come away from dealing with Motorvogue in Bedford without feeling disappointed. Here are the three most recent examples -
During an annual service and MoT, they couldn't get the right tyres, the right battery or align the wheels so I had to go elsewhere.
When I phoned to get a new key they quoted a three month lead time, claiming the any other dealer would have the same problem as it was "Renault UK's" fault. Also, I would have to visit them twice - once to make the order and then get the key programmed. In fact, an independent supplier did the job in 10 days and came to me!
Finally, I waited almost three weeks to get the forward facing camera calibrated. When I arrived for the appointment I was told that the technician does not work on Fridays and they should not have accepted the booking.
26 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you for taking the time to provide your feedback. We sincerely apologise for the inconvenience and disappointment you experienced with our service. Your comments highlight several areas where we clearly need to improve, and we appreciate you bringing these issues to our attention.
Your experience is not reflective of the high standards we aim to uphold, and for that, we are truly sorry. We would appreciate the opportunity to make it right. Please contact our customer service team at customercare@motorvogue.co.uk, and we will do our utmost to address your concerns and restore your faith in our dealership.
Thank you for your feedback, and we hope to have the chance to serve you better in the future.
Kind Regards
I’ve been on the hunt for a decent car…
I’ve been on the hunt for a decent car and the process has been quite a rollercoaster. I spoke to Stefan the worst sales man I ever met in my life , I’ve noticed that even dealers especially with this company do not care about anything but trying to sell with dishonesty , Stefan turned out to be nightmare , It’s disheartening to hear about cases where warranties are ignored, MOTs passed when they shouldn’t be, and those RAC warranties or AA approvals turning out to be a complete joke that’s what this company does
I hope no one goes through these experiences that I went through it’s made me realize how important it is to be cautious when purchasing car. It’s not just about finding the right make and model, but also ensuring that the dealership is trustworthy and stands behind their claims. Worst company I’ve ever experienced. If you want a car that’s road worthy and safe please do not buy from stefan or motorvogue this company should be shut down . Full of false promises
12 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you for taking the time to provide your feedback. We are truly sorry to hear about your experience, and we take your concerns very seriously. Our goal is to provide excellent customer service, and we would certainly like to investigate the reasons of your dissatisfaction on this occasion.
We would appreciate the opportunity to discuss your experience in more detail to better understand the issues you encountered. Your feedback is invaluable, and direct communication will help us address these matters appropriately. Please reach out to us at your earliest convenience so we can work towards a resolution.
Regarding your concerns about warranties and approvals, we would like to clarify that Motorvogue does not offer RAC or AA assurances. It is our aim to be transparent and honest in all our dealings, and it is disheartening to hear that you felt this was not the case.
We regret that Stefan's service did not meet your expectations. Your experience is not reflective of the standards usually achieved at Motorvogue Northampton, and we will be reviewing this situation internally to ensure it is addressed.
Thank you once again for your feedback. We hope to have the opportunity to restore your faith in Motorvogue.
Best regards,
The Motorvogue Team
A company that puts their customer first...
I want to thank and commend sales representative Faizan following his swift resolution of a very difficult situation. He was extremely helpful and informative during my husband's visit to explore options for his dream vehicle. Unfortunately it transpired that a purchase would not be possible, but Faizan handled the situation with sensitivity and professionalism throughout. Upon learning about my husband's health issues and potential vulnerability, he was quick to reassure before immediately liaising with management on our behalf. I felt that it spoke volumes about his personal integrity, and that of Motorvogue as a business. Despite being a large dealer with several showrooms it was abundantly clear that this company and their employees will always put the customer first. Thanks again to Faizan and Motorvogue for looking after us so well.
15 de julho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you Charlotte for sharing such a heartfelt and detailed review of your experience with us at Motorvogue. We are thrilled to hear about the exceptional service you received from our sales representative, Faizan.
Your kind words about Faizan's approach and integrity truly highlight the values we strive to uphold as a business. We are especially pleased to hear that Faizan's actions reassured you and your husband during a challenging time, and that he was able to effectively liaise with our management team on your behalf.
At Motorvogue, our customers' well-being and satisfaction are our top priorities, and your feedback reaffirms our commitment to these principles. It's wonderful to know that despite the size of our operation, our team was able to provide you with a personal and caring experience.
Thank you once again for your commendation. We will be sure to pass along your gratitude to Faizan and the rest of our team. If there is anything more we can do for you in the future, please do not hesitate to reach out.
Best regards,
The Motorvogue Team
Motorvogue Norwich (DS) - BEWARE
This relates to Motorvogue Norwich (DS Salon).
On 5 June 2024 I purchased a DS9 hybrid. It was advertised as being the upgraded 15.6kwh battery version & as having heated front seats. I live in Fareham & negotiated everything via email & telephone. Heated seats were essential since my wife has 3 compacted discs in her back & heated seats relieve her pain.
I travelled to Norwich to collect the vehicle, taking 3 trains & one taxi. Handover was interesting since the sales person knew little about the DS9 model & we couldn't locate the heated seat controls. Vehicle doesn't come with an owners manual!! He promised to check & I drove home 4.5hrs.
After calls to DS & other checks I learn that there are no heated seats. I also learn that the car is the smaller & cheaper 11.9kwh version! So, advertised wrongly on Auto trader, the DS Certified website & by the dealer. Supposedly the car had a pre delivery valet but they left for me a 2022 packet of crisps & their original forecourt sales notice from 2023 showing it as the 15.6 version! Misrepresentation at it's best!
The sales person was great, tried to resolve & we were close to agreement. Then his Director Matthew Harvey intervened & refused to support the proposals. Patronising, evasive, pompous would describe him & he spent a week changing his position as I proved the facts & gave him no choice. A further week passes & finally I lose patience & the car is collected & price refunded. No reimbursement for travel, car tax cancellation, insurance penalty charge.
Moral of this experience, don't buy a DS Certified vehicle from Motorvogue & expect them to know what they are selling or do the right thing when they mess up. Pity I can't post the evidence & emails.
5 de junho de 2024
Opinião espontânea
Hyundai Dunstable Excellent Service
I visited the Dunstable Branch for a warranty recall on my Hyundai Ioniq.
When I arrived for drop off, with my 3 year old in tow due to him having to be off, I was assisted by Rachel Bates who was absolutely fantastic. Sorted my courtesy car quickly and even helped me getting my car seats and bits moved into it while entertaining my son who is a car fanatic.
Same fantastic customer service from Rachel at pickup who quickly had all the paperwork and bits ready for me to swap back to my own car.
Really a credit to the company and after a contrasting visit I made to Motorvogue Bedford Hyundai, I will happily be coming the extra distance back to this branch for all my service needs in the future!
27 de junho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Kris for your wonderful review! We are thrilled to hear about your positive experience at our new Hyundai Dunstable branch. Rachel will be delighted to know that her efforts made your visit smooth and enjoyable, especially with having your young child alongside you.
It's fantastic to hear that you found our customer service exemplary both during drop-off and pickup. We aim to provide the best possible service to all our customers, and feedback like yours lets us know we are getting it right.
We appreciate you choosing to travel the extra distance to visit us, and we look forward to taking care of all your service needs in the future. If there is anything else we can assist you with, please don't hesitate to reach out.
Kind Regards
Firstly I'd like to mention the…sales and customer advisor Matthew forrest
Firstly I'd like to mention the customer sales advisor Matthew Forrest who has been exceptional throughout today's proceedings and secured me a motorbility vechile within one day. The process was painless and very well orchestrated by motor vogue in bury st edmunds I can't fault there process or there willingness too assist my needs. Huge thumbs up and 100 percent well done
21 de junho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you John for visiting us to find your car on the Motability Scheme at Motorvogue Bury St Edmunds and taking the time to write a lovely review of your experience. Matt and the team are thrilled to hear your kind comments and it has been our pleasure to meet you and find your perfect car so quickly. We are sure you will be enjoying your new car and please do not hesitate to contact us if you have any questions. We look forward to seeing you again in the future. Kind Regards
Non existent customer service
I visited the Alfa Romeo dealership in Bedford on Sat 1st June with the opening statement that I was looking for good customer service as a priority.
The salesman wasn't pushy and allowed me to take time to consider my options and suggested I put a holding deposit on the car.
I called on Monday with a few basic questions, but the salesman was off sick and the promise that the information would be emailed to me, didnt materialise.
This happened again on the Tuesday and also on the Wednesday.
Having sourced a more preferred model elsewhere, I called on Thursday and spoke to the manager. I explained that I hadn't received any customer service in the salesman's absence and would like my holding deposit refunded.
He was a little shirty and said it couldn't be helped if someone was off sick and that I seemed happy with everything on the Saturday. He said I needed to email my bank details which I did, with a request that he confirmed receipt of the email, given that personal data was being shared.
That confirmation email didn't arrive.
I spoke to the original salesman and he also promised the refund would be arranged on the 6th.
We are now on the 18th. I called today and was promised that the manager would call me back, which he obviously didn't.
It all reaffirms my decision not to purchase a car from there, as the dealership is obviously devoid of any customer service.
Moral of the story is; don't part with any money and find somewhere else to buy your car!
1 de junho de 2024
Opinião espontânea
Resposta da Motorvogue
Dear Veronica,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience and frustration you encountered during your visit and subsequent interactions with our dealership. Your feedback is invaluable as it helps us understand where we need to improve.
We are genuinely sorry that the level of customer service you received did not meet your expectations, especially in the absence of your initial salesman. This is certainly not the standard of service we strive to provide. We understand how important timely and effective communication is, particularly when it involves such significant decisions as purchasing a car.
Regarding the handling of your holding deposit and the delays in processing your refund, we can assure you that we are taking immediate steps to ensure your refund is completed without further delay.
We understand your decision to take your business elsewhere given the experience you had. We deeply regret that we did not meet your expectations and failed to deliver the level of service you deserved. Should you have any other questions or further concerns, please do not hesitate to contact us directly.
Thank you once again for your feedback. We are committed to improving our services and hope to have the opportunity to restore your faith in Motorvogue in the future.
Kind Regards.
A friendly and excellent business
This is the second car I’ve had from Motorvogue Norwich and I’ve had great service both times. I’ve had a Jeep both times and the knowledge and handover from Ryan was excellent.
17 de junho de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you Rebecca for visiting us once again to upgrade your car and for taking the time to write a review of your experience with us. Ryan and the team very much appreciate your kind comments and it has been our pleasure to find your perfect next car. We are delighted to hear you are enjoying your new Jeep and look forward to seeing you again. Kind Regards
The worst ever after sales service…
The worst ever after sales service ever.
Took my Ioniq 5 in 5 days ago as I was unable to charge it.
Explained that I needed the car for yesterday as travelling on holiday and they said no problem we will arrange a car hire. Tuesday no car no hire car and unable to travel. Do not purchase a car from this company.
11 de junho de 2024
Opinião espontânea
Resposta da Motorvogue
Dear Mr Ellis, we are sorry to see a 1 star review regarding your most recent experience with us following two years of ownership of your Hyundai IONIQ 5. We understand how crucial reliable transportation is, especially when travel plans are affected. We thank you for leaving the vehicle with us so we can look to resolve this as quickly as possible within our pre-booked workshop and can assure you that the team have diagnosed the issue and ordered the part to complete the repair via the warranty processes as set by Hyundai. We will continue to be in touch as the repairs and car hire arrangements progress. We hope you are enjoying your holiday and we look forward to returning your vehicle as soon as possible. Kind Regards.
Good first experience
First visit for service of my Renault Zoe at Motorvogue King's Lynn. Very impressed with organization and efficiency. Comfortable waiting area and as complimentary car wash was not available I was given a discount. Thank you.
17 de maio de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you for visiting us for your vehicles routine maintenance and taking the time to write a 5 star review of your experience. It was our pleasure to look after your vehicle and we very much look forward to seeing you again in the future. Kind Regards.
I bought my wife a 2019 jeep compass I…
I bought my wife a 2019 jeep compass I said to the sales man I want a safe reliable car with warranties to cover everything after purchasing all of this my wife drove away happy in her car she only uses it at weekends and holidays rest of time this is in a garage.
After a few months we had a problem withe the screen that controls everything it was delaminated due to the heater we could still use radio but could not control heater sat nav or heated seats we took it back to service department and they agreed it needed new screen I said warranty but they said entertainment system not covered I argued it’s not entertainment it’s heat and seat control. But they refused and said the whole thing needs replacement and will be £3800 and this is a common complaint with Jeep so I was livid they said cannot just replace screen and sent me away saying it’s all they can do and it’s my problem unless I pay for them to do it
They are just after the money and find any wording to avoid the warranty claim
I found a brand new screen on eBay £149 and my local garage with YouTube video replaced the screen £70 total £219 they said it was. Easy and come back anytime
Have now booked my first free service and told it will be £32 for the engine cleaner as they have to use it and it’s not part of the warranty hate motor bought worst company ever sorry about long rant
Only joy I have had some of my friends and family went there and found a car but walked away after my experience
19 de agosto de 2023
Opinião espontânea
Resposta da Motorvogue
Good Afternoon Mr Scrimshaw and thank you for reaching out to us regarding your recent experience with your 2019 vehicle's warranty coverage. We sincerely apologise for any frustration or inconvenience this situation may have caused.
At Motorvogue, we adhere strictly to the warranty processes and guidelines set by the manufacturer to ensure that our customers receive the highest level of service and support.
The Service Advisor who served you is currently on annual leave and we would very much appreciate the opportunity to discuss the details of your vehicle with him to understand the situation in detail. While we recognise your disappointment regarding the denial of coverage for the screen delamination issue, please be assured that our decision was made in accordance with the warranty terms provided by the manufacturer, although we understand currently that a second appointment was arranged to determine the reason for the screen issue to confirm that this would not occur to a second replacement screen in the future and unfortunately this appointment appears to have been missed but we will continue our investigation into the situation upon return of our colleague.
We truly value your loyalty and satisfaction as a customer, and we want to assure you that we are here to assist you in any way we can within the confines of the warranty coverage. If there are any alternative solutions or further assistance we can provide to address your concerns, please do not hesitate to contact us directly.
Once again, we apologise for any inconvenience this situation has caused and appreciate your understanding of our commitment to upholding the manufacturer's warranty processes.
We do hope to see you again in the future.
Kind Regards.
Motorvogue Northampton Cupra
Purchased a Cupra from Vince after sourcing the car online. Online query was picked up at 8.30am and Dan phoned me straight away to confirm the car was available. Brilliant service from Vince, after a number of calls we agreed on the deal with the cost to change and monthly payments within our budget. Thorough handover from Vince, great service and made the 200 mile round trip worth it! Definitely recommend Cupra Northampton.
4 de maio de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Michaela for your kind words. It was an absolute pleasure assisting you with your new CUPRA, and we are delighted to hear that you're pleased with your choice. Your patience and trust throughout the order process are greatly appreciated, and we are glad the team could provide the support you needed. We are thrilled that you found the handover informative, and we're always here if you ever have any questions or need further assistance. Enjoy your new car and we look forward to seeing you again in the future. Kind Regards.
Motorvogue Bury at Edmunds
I recently bought a new Fiat 500 from Motorvogue Bury St Edmunds. I dealt with Joe Brown, and everything went very smoothly. Very pleased with the car. Would recommend them. Thanks very much!
27 de abril de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you Sam for a lovely review of your experience with Joe and our team at Motorvogue Bury St Edmunds. It has been a pleasure to meet you to discuss the options for your next vehicle and to assist in your queries. We are thrilled that you have enjoyed the journey from start to finish and are delighted with your new car. Please do not hesitate to contact us if we can be of any assistance and we very much look forward to seeing you again in the future. Kind Regards.
I picked my new car up today and have…
I picked my new car up today and have been dealing with james. The process, service and communication was very easy and james is very helpful and knowledgeable. I love hyundai and have the new kona. Thank you james for everything.
3 de maio de 2024
Opinião espontânea
Resposta da Motorvogue
Thank you so much Gemma for taking the time to share your wonderful experience with us at Motorvogue Hyundai Norwich. We're thrilled to hear that James provided such exceptional service during your visit to Motorvogue Norwich. It's fantastic to know that he made you feel welcomed and confident in your choice of selecting your new Hyundai. We'll be sure to pass along your kind words to James, as he'll be delighted to hear about the positive impact he had on your car-buying journey. Congratulations on your new purchase, and we can't wait for you to enjoy your new Kona. We look forward to seeing you again in the future. Kind Regards.
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Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.