Pets4Homes worked well for us as there was a good selection of puppies available, and we were able to narrow it down to a good choice in a nearby location. Turned out the owners even knew some of... Ver mais
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Very easy to navigate and use this service, and allowed me to contact the seller through an unlimited window of time. Some good benefits with paying the reservation for a pet and I'm bloody happy wit... Ver mais
Weird and oddly unsettling. After several attempts to express interest in a new dog with zero responses, one seller advertising a spaniel for £950 replied and subsequently arranged for us to go see th... Ver mais
When I had an issue with a seller pulling out of the sale after taking deposit, Pets4Homes were extremely helpful in getting the deposit returned to me ASAP. I ended up purchasing 2 kittens (from sepa... Ver mais
Informações sobre a empresa
Escrito pela empresa
UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.
Informações de contacto
Reino Unido
- support@pets4homes.co.uk
- www.pets4homes.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Great website, easy to use.
The payment feature is a great idea and takes away any concerns of being scammed.
Would definitely use again in the future
Straight forward, safe and secure process.
Everything was straight forward, it felt like an easy process. Buying our puppy through pets4homes was safe and secure. The website was easy to navigate and I would definitely recommend it to anyone in the future.
A great experience from Pets4Homes
The website was easy to navigate and told me all I needed to know about the process. They kept me informed when I was struggling to get a response from the owner and responded extremely quickly to any queries or concerns I had. The collection was easy - just confirming with one click released the money immediately to the owner.
Great Website
The website is very user friendly and made it easy to search for the breed of cat I wanted . I narrowed my search to within 50 miles of my home and the messaging was very easy. I found my perfect pet and am very happy . I would certainly use it again .
A really good experience looking for…
A really good experience looking for and buying our new puppy Ruby. It was helpful to have vetted owners with pets best interests at the forefront.
Easy and protected payments were also helpful.
Buying a puppy was hassle free and took…
Buying a puppy was hassle free and took the stress out of worrying about the payment side. Everything was simple to follow on the website. As long as you stay on the site, and follow the instructions.
Easy, Safe & Secure
From finding to chatting to the seller and eventually buying our new puppy, the process was easy and the payment security of depositing the payment with Pets4Hones and of paying on collection of our puppy. That added security our payment was safe until collection. So a very positive experience. Thank you.
you can trust this site
you can trust this site to make sure all animals are from proper homes and well cared for and evan buyers there site is easy to use they send you up dates when they have new advertisments .I will only deal with this site going forward i would highly reccomend
⭐⭐⭐⭐⭐ Outstanding Service from Pets at…
I recently ordered a Seresto Flea and Tick Control Collar for our 22-month-old Irish Golden Retriever, Teddy Swims Roosevelt, and I couldn't be happier with the experience.
The ordering process was simple and straightforward, the price was competitive, and the delivery was exceptionally quick. The collar arrived securely packaged and exactly as described, giving us complete confidence that we were receiving a genuine product.
As devoted dog owners, Teddy's health and wellbeing are our top priority, so it's reassuring to be able to rely on a company that provides quality pet care products alongside excellent customer service. From placing the order to receiving the delivery, everything went smoothly and professionally.
I highly recommend Pets at Home to anyone looking for reliable pet supplies, fast delivery, and first-class service. We'll certainly be returning for future purchases for Teddy.
Thank you, Pets at Home, from Teddy Swims Roosevelt and his family! 🐾
The Web site is user friendly
The Web site is user friendly. Iam looking for a Blenhime King Charles. As of yet I have not found the puppy we need . The site keeps me updated and is specific to my requirements.
It is easy to contact sellers and discuss one's needs.
The most secure pet marketplace in the UK – worth every penny, though a bit pricey
I have been using Pets4Homes for many years, and it remains the most trusted classified site in the UK for me. What truly sets this platform apart is its unparalleled dedication to safety—both sellers and buyers undergo a thorough verification process. Combined with their incredibly secure and fairly organized built-in payment system, it provides total peace of mind for responsible pet lovers.
Another huge plus is their customer support. Communication is fast, easy, and highly effective whenever you need assistance.
The only aspect I would personally change is the pricing for listing boosts. Paying £50 for a 15-day boost is quite a significant amount. However, considering the unmatched security and quality of service you get in return, Pets4Homes is still second to none. Highly recommended!
Great range of products
Always a great range of products from food toys bedding plus they email now and then with pets that are for sale that way you know they are genuine sellers pets are well looked after.
I had a problem logging in
I had a problem logging in. They sorted it for me in 24hours and maneged to find my perfect kitten. Thank you pets4homes.
Competent and trustworthy service
Pets4Homes allows people who want to buy puppies to get in contact with those selling puppies. They don't sell puppies themselves. Many businesses selling puppies directly are dodgy, and offer puppies that have been bred to maximise profits, and not treated with the respect they deserve, so they may have behavioral problems. But getting in touch directly with trustworthy people who are offering maybe one litter a year is difficult. There are several other such agencies, but the other two we registered with appeared to have very low turnovers.
Our experience with Pets4Homes was entirely positive - though of course our thanks are also due to the sellers of the litter. It was a litter of three, they kept one pup, sold one to us, and sold one to another customer.
Pets4Homes allows you to search for your puppy (or kitten, rabbit, cichlid, etc.) by breed, age, gender, and location. When you find one you like, you can get in touch with the seller, and ask questions. If you decide to buy, you leave payment with Pets4Homes as a depoist to secure your purchase, and release it to seller when you collect. The buyer pays Pets4Homes a commission for this service, but it's well worth it.
So many furry faces to choose between.
Widely used site with lots of furry faces to choose from. Site is easy to use filtering on areas and types of dogs. I like how you can read a bit about the owners and the dogs parents too. The messaging service and secure payments and insurances give peace of mind when dealing with people you don't know.
Thank you for helping us find the newest member of our family.
We were recommended Pets4Homes and were…
We were recommended Pets4Homes and were not disappointed. Their website is most helpful linking trusted, reliable breeders with caring buyers wanting a new
pet to join the family.
Using Pets4homes made the whole…
Using Pets4homes made the whole experience feel organised and safe from start to finish, no need to handle money between owner & myself. Definitely recommend.
Great for finding a new animal friend
I’ve used Pets4Homes multiple times now when finding a new pet! It is super straightforward to find an animal using their search, and you can get email alerts about new hits on your search which makes identifying new ads really easy. I also highly recommend paying through the app as I didn’t realise that you get a lot of protection when bringing your new pet home, and also free insurance (which I wish I knew before I picked up my pet). Overall a great user experience and I’m a happy animal parent as a result!
Excellent site to use
Having found my dream dog, the whole process from arranging a visit to finally collection & payment, was made so much easier by Pets4homes.
Should I be in the position of wanting another dog in the future, they would be my 1st port of call.
My two-star rating is based solely on the my experience as the buyer and not a good seller.
My two-star rating is based solely on my experience with the seller and should not reflect negatively on Pets4Homes or its customer service.
The puppy, who we have since named Freddie, was advertised as being microchipped, vet-checked and vaccinated. However, when we contacted the seller on several occasions, excuses were made, and none of these things had been done. We were also told that the mother had allegedly died.
We were extremely concerned about Freddie’s welfare and felt we could not simply leave him in that situation.
I would particularly like to praise Learda at Pets4Homes, who was fantastic throughout. She contacted the seller on more than one occasion and was extremely helpful, supportive and understanding. If I were rating the customer service and support we received from Pets4Homes, it would most definitely be five stars.
Since coming home with us, Freddie has had a thorough health check, been vaccinated and microchipped. Thankfully, he is doing well and is now going to have the loving family home he deserves.
Although our experience with the seller was disappointing, I am very grateful to Learda for her help and support. I wanted to make this distinction clear because the issue was with the seller, not Pets4Homes.
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