Pets4Homes Opiniões 

12 586
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pets4Homes worked well for us as there was a good selection of puppies available, and we were able to narrow it down to a good choice in a nearby location. Turned out the owners even knew some of... Ver mais

Classificada 4 em 5 estrelas

Very easy to navigate and use this service, and allowed me to contact the seller through an unlimited window of time. Some good benefits with paying the reservation for a pet and I'm bloody happy wit... Ver mais

Classificada 5 em 5 estrelas

I found both my cats from Pets4Homes (4 years apart). They have a really robust system for protecting buyers and there’s lots of advice on the site for every step of the process which I recommend enga... Ver mais

Classificada 1 em 5 estrelas

Weird and oddly unsettling. After several attempts to express interest in a new dog with zero responses, one seller advertising a spaniel for £950 replied and subsequently arranged for us to go see th... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(12 586)

1213 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Trusted pet search

We found the pet we wanted easily, and were able to decide the search radius to our liking. When we found our pet the transaction with the breeders was safe, easy and the whole experience gave us confidence in the process

12 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Pets 4Homes provided me with an exceptional service

Pets 4Homes provided me with an excellent service. It gave me the information I needed before I committed to the breed of cat we wanted and how to prepare for bringing the kitten home. It provided all the tools to safely communicate, arrange viewings and and pay the breeder we eventually got our kitten from and even provided insurance as part of their service (small charge) which gave me peace of mind. The adverts contain all the details you would want to know about the breeder as well as the pet you're enquiring about including their age, vaccine and treatment status etc. The website was easy to use, whether from the laptop browser or on my mobile phone. They made the whole process of getting my new kitten simple, can't recommend them highly enough.

9 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic advice and guidance in buying…

Fantastic advice and guidance in buying a pet. Great to have the assurance of a cover plan and safe purchasing via the links on the webpage. The webpage is easy to navigate. We particularly loved the option for breeders to provide individual photos of kittens in the litter with more details about them and their availability. The kittens we visited had all been exactly as advertised and the breeders were all most helpful.

10 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The place to find your next family member

The information provided and support by staff is excellent in helping you find what you are looking for dog , cat etc

I have used the site for many years and it has provided me with some excellent puppies over the years and wonderful members of my family. I would always recommend to anyone looking for an expert pet

15 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was browsing the internet for a new…pet

I was browsing the internet for a new pet as mine passed away last year.
The site is very easy to follow. And as yet ive only contacted one owner, sadly that dog was already in advanced meetings to be rehomed.
But i had no hasstle no pushyness no unwanted emails or calls.
Ive passed on my experience to a family member and hopefully soon ill find the dog that suits us both.
Well done you lot.
6 stars

10 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid

Avoid - can't even send an enquiry message without uploading photos of ID documents and agreeing to pay through their own platform; used to be good but now just another money making platform (and not for the dog breeders!)

9 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A good experience

I had never used the website before but found it really easy to use. It enabled me to find my lovely cat and it was reassuring that the payment was made securely.

8 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Trust worthy adverts

Trust worthy adverts, secure reservation and payment options with insurance included, with a great team behind the scenes who are always happy to help.

7 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Pets4Homes are a brilliant service…

Pets4Homes are a brilliant service which helps potential dog owners discover their 'Forever' pet. I like this because payments have to be totally transparent and honest. It has helped me find a pet long ago and has found a very compatible dog now after my previous pet passed due to severe arthritis after 12 years.

7 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely appalling service

Absolutely appalling service! £309 missing despite paying £109 for payment protection!

I paid £309 for a puppy deposit through Pets4Homes, including their £109 payment protection fee. Their website redirected me to my banking app, where I authorised the payment. The money left my account, and my bank has confirmed it reached the recipient account.

However, Pets4Homes failed to register the payment, forcing me to pay ANOTHER £309 by debit card!

£618 has now left my account for a £309 transaction!

Despite explaining this to customer support, I’ve been fobbed off with a generic response confirming they’ve received my payment. Yes, the CARD payment — WHAT ABOUT THE OTHER £309?!

What exactly is the £109 payment protection fee protecting customers from if Pets4Homes cannot even account for payments made through its own system?

Absolutely disgraceful. I want my £309 refunded immediately and a proper investigation, not another dismissive response!

7 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Found the pup i was looking for.

I had been looking online for pup after the loss of our 18 year old cat we just lost. I came across pets4 homes and found the perfect puppy we all agreed and went for it. Will be picking it up on Tuesday so I feel the site helps even with safe payment system so all in all I've had a very good service.

6 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Christopher, thank you so much for taking the time to leave a review! We are so sorry for the loss of your beloved cat—18 years is a truly special milestone. We are glad that Pets4Homes could help you find your new puppy and that our safe payment system gave you complete peace of mind. We hope collection on Tuesday goes wonderfully! 🐾

Classificada 5 em 5 estrelas

The whole process was easy from start…

The whole process was easy from start to finish. The massaging service made it easy to keep In touch with the seller. The payment system is safe and secure.

8 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Laura, thank you for sharing your experience! We're delighted to hear that you found the platform easy to navigate, from messaging the seller to using our secure payment system. Enjoy every moment with your new pet! 🌟

Classificada 5 em 5 estrelas

Excellent app with super options that…

Excellent app with super options that are easy to search and find based on distance and type of pet. We were delighted to find a beautiful hand reared Cockatiel that has now become a really interactive part of our family. He was well tamed and trained by the breeder and clearly well cared for and looked after. We are so happy - thank you! A terrific user experience online and the payment meant it was easy to secure your pet for collection where you then confirmed it could be released to the seller - upon collection of your healthy pet. Really safe and secure for buyers and sellers. Well done Pets4Homes!

4 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Nicole, thank you so much for the fantastic feedback! We are thrilled to hear that your new hand-reared Cockatiel has settled in so wonderfully and become such a beloved member of your family. It's great to know our location filters and Pet Payments feature made the process smooth and secure.

Classificada 5 em 5 estrelas

Very prompt and efficient service

Very prompt and efficient service.
I’m very impressed

8 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Barbara, thank you for your review! We're delighted to hear that you experienced prompt and efficient service. We really appreciate your support!

Classificada 5 em 5 estrelas

Easy to use site found exactly what I…

Easy to use site found exactly what I wanted.Seller got back in touch very quickly deposit payment made and was instantly with the seller so puppy reserved. Balance held till collection.Brilliant service would definitely use this site again

3 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Martyn, thank you for the great review! We're glad to hear that reserving your puppy with our secure deposit and balance protection system was smooth and stress-free. We look forward to helping you again in the future! 🐶

Classificada 1 em 5 estrelas

firstly it is not the ease of use on…

firstly it is not the ease of use on this site but the people selling the dogs I genuinely would love to purchase a pup I have contact over 10 owner's I either get one word answers or no response or the conversation stops halfway through arranging a viewing if you selling pups then at least answer your enquiries logically

Most worryingly I have recently had a conversation with a so called breeder who would only take cash and would not let me view the mum dog and wanted to meet in a random area this should not be allowed the advert should be taken down and authorities informed

Come on Pets4homes tighten your vetting system up!!!

6 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi there, thank you for sharing your feedback. We strive hard to maintain high seller standards and ensure all animals are advertised responsibly. Our Trust & Safety team works continuously behind the scenes to enforce strict guidelines—so much so that over 30% of submitted adverts are rejected and never reach the site. While our automated checks and team screening block most policy breaches, we also rely heavily on community reports to catch suspicious behavior like this. You can read more about how we verify sellers on our support portal (https://support.pets4homes.co.uk/). Please email us at support@pets4homes.co.uk with details on these profiles so we can investigate and remove them right away.

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