Pets4Homes Opiniões 

12 594
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pets4Homes worked well for us as there was a good selection of puppies available, and we were able to narrow it down to a good choice in a nearby location. Turned out the owners even knew some of... Ver mais

Classificada 1 em 5 estrelas

Weird and oddly unsettling. After several attempts to express interest in a new dog with zero responses, one seller advertising a spaniel for £950 replied and subsequently arranged for us to go see th... Ver mais

Classificada 4 em 5 estrelas

Very easy to navigate and use this service, and allowed me to contact the seller through an unlimited window of time. Some good benefits with paying the reservation for a pet and I'm bloody happy wit... Ver mais

Classificada 5 em 5 estrelas

I found both my cats from Pets4Homes (4 years apart). They have a really robust system for protecting buyers and there’s lots of advice on the site for every step of the process which I recommend enga... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(12 594)

1223 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I found Pet4Homes amazing

I found Pet4Homes amazing. Very good easily navigated website and lots of information for a new pet owner. We found exactly the kitten we were hoping for. We received lots of emails and updates ready for collection day. We now have a new member in our family, thank you very much you guys.

2 de outubro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi David, thank you so much for the review! We are delighted to hear that you found your ideal kitten through Pets4Homes and that our updates kept you well-prepared for collection day. Congratulations on your new family member! 🐈✨

Classificada 5 em 5 estrelas

Fantastic

The experience with Pets4homes was fantastic from start to finish. Very clear to sign and up and a user friendly webdurs. Thank you as we found our perfect kitten 🧡🧡🧡

3 de outubro de 2026
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Resposta da Pets4Homes

Hi Lorna, thank you for your review! We are so glad to hear that sign-up was straightforward and that you found your perfect kitten through Pets4Homes. Enjoy all the fun moments ahead! 🧡🐱

Classificada 5 em 5 estrelas

The adverts and information displayed…

The adverts and information displayed are clear and concise, it allows interaction with the advertiser and it updates with the latest pets for sale regularly.

3 de outubro de 2026
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Resposta da Pets4Homes

Hi Garry, thank you for your feedback! We're glad you find our listing information clear and our messaging system helpful for staying in touch with advertisers. 🐾

Classificada 5 em 5 estrelas

You know if you get a dog from here…

You know if you get a dog from here they have been looked after can’t wait to. Find mine

3 de outubro de 2026
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Resposta da Pets4Homes

Hi Jill, thank you for your review! We prioritize safety and welfare on our site, so it's great to hear that gives you peace of mind while searching. Best of luck finding your new dog! 🐶

Classificada 4 em 5 estrelas

Found a few litters in our area but had…

Found a few litters in our area but had a lot too far away.
It seems the payment system gives some protection to the deposit which is reassuring. Will keep looking on this website.

26 de setembro de 2026
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Resposta da Pets4Homes

Hi Raymond! Thank you for your review! We're glad to hear that our payment protection gives you reassurance when placing a deposit. You can use our location search filters to adjust the distance radius and focus specifically on litters closest to you. Best of luck in finding your new pet soon! 🐾

Classificada 5 em 5 estrelas

Reassuring updates

Easy to use, quick updates and reasurrance that payment has been made.

1 de outubro de 2026
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Resposta da Pets4Homes

Hi Tom, thank you for the review! We're glad our clear updates and payment protection gave you peace of mind throughout the process. 🌟

Classificada 5 em 5 estrelas

Good poms to pick from

We are looking to get a new Pomeranian in the near future and pets for homes always have a lot of poms to choose from with different prices to budget for

29 de setembro de 2026
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Resposta da Pets4Homes

Hi Alan, thank you for your feedback! We're glad you're finding plenty of Pomeranians to look at to suit your budget. Good luck with finding your new little Pom when the time is right! 🐾

Classificada 5 em 5 estrelas

Many Thanks

We found our present pup with Pets for Homes. She getting on in years now but she has been a loving joy to us since she arrived.
Having somewhere to look for a loving companion is a great help and we can only thank the team for all the work that they do. Its much appreciated.
Many thanks

2 de outubro de 2026
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Resposta da Pets4Homes

Hi John, thank you so much for the kind words! It brings us so much joy to hear that your pup found on Pets4Homes has brought your family so much love over the years. Thank you for being a part of our community! ❤️🐶

Classificada 1 em 5 estrelas

This site is a scam and the people…

This site is a scam and the people involved are frauds. I am going to file a massive lawsuit against them because my husband reserved a dog and paid the deposit, but the person who posted the listing was suddenly blocked from the system and stopped responding via both the site and WhatsApp. It is simply a scam—do not buy or reserve anything.

30 de setembro de 2026
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Classificada 5 em 5 estrelas

Efficient and fast

1 de outubro de 2026
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Resposta da Pets4Homes

Hi Sue, thank you for the review—we’re glad you experienced fast and efficient service with us! 🚀

Classificada 5 em 5 estrelas

Compared to most other pet rehoming sites

Compared to most other pet rehoming sites, these people really help you to try and find your ideal dog. Easy to register with and very helpful staff. Can fully recommend.

24 de setembro de 2026
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Resposta da Pets4Homes

Hi Roy, thank you for the fantastic recommendation! We're so pleased to hear that our site and team stood out to you during your dog search. Wishing you all the best! 🐕✨

Classificada 5 em 5 estrelas

I want to buy a dog

I want to buy a dog

1 de outubro de 2026
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Resposta da Pets4Homes

Hi Jumaane, thank you for reaching out! We have thousands of pets looking for loving homes across the UK. You can use our search filters to narrow down by breed and location to find your ideal dog: https://www.pets4homes.co.uk 🐶

Classificada 5 em 5 estrelas

Go through pets4homes.

I found pets4homes website easy to use when I was looking for the type of breed of dog I wanted. They advise you to check all breeders/sellers are genuine, what to look for and be vigilant when buying. I payed through pets4homes which gives you protection against fraud, plus you get 5 weeks free insurance.

25 de setembro de 2026
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Resposta da Pets4Homes

Hi Julie, thank you so much for the detailed review! We are so glad our buyer advice, payment protection, and free 5-week insurance coverage gave you confidence during your purchase. Enjoy your new pet! 🐾

Classificada 5 em 5 estrelas

Very helpful very professional in the…

Very helpful very professional in the work you do helping us find the right people for our pets. As a first time user found this website tried it and was verry satisfied with the was transaction with payments greatand quick Big Thank you to your team 😀 August

21 de setembro de 2026
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Resposta da Pets4Homes

Hi Ina, thank you for your feedback! We are so pleased to hear that your first time using Pets4Homes to find a home for your pet was smooth and secure. Thank you for choosing us! 🌟

Classificada 5 em 5 estrelas

Different to Freeads where they charge…

Different to Freeads where they charge you if you want to contact a seller. I have found with sellers on Pets4 Homes they reply almost straight away and I do'nt get charged !!

30 de setembro de 2026
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Resposta da Pets4Homes

Hi Tudor, thank you for sharing! We believe buyer-seller communication should be direct, free, and accessible, so we're glad you appreciate our messaging platform. 💬🐶

Classificada 1 em 5 estrelas

REPORTING TO TRADING STANDARDS & FINANCIAL OMBUDSMAN

P4H sent my buyer’s payment to the wrong account without checking any bank details with me and absolutely no attempt to confirm my correct bank details.
I have never been paid for a kitten through P4H so when my buyer wanted to pay that way, I checked my profile to make sure my details were correct, the details listed under PAYMENTS.
I thought all was well and the buyer went ahead with the payment on collection.
Apart from a message to my inbox instructing me to release the kitten, I received nothing from P4H advising me that the payment would be in my account, nor any information as to the account my payment was to be paid into.
Considering I set my account up 4 years ago, and had never before sold a kitten this way, I would expect that P4H would do their due diligence, protect the seller and make sure that they were paying into the correct account.
But since they only care about the buyer’s protection, not the seller, ensuring I was paid correctly was of no importance whatsoever.
It was only after I had been instructed to release the kitten and the buyer had left, did I realise that the payment was missing.
But of course, by that time, it’s way too late.
The money is gone.
To an account not even listed to make or receive payments. The account number I was required to provide 4 years ago when I first set up my account and needed to verify my identity.
I no longer have that account.
Not for years.
It’s not listed anywhere in my profile apart from ID purposes, but instead of sending ny money to the account listed in PAYMENTS, they sent it to the account from 4 years ago.
No problem. They can just trace the payment, recall it, and then pay it to the correct account, right?
WRONG.
It has been over a month since P4H paid the wrong account.
I was told by the LEAD agent that P4H don’t trace missing payments, that it was MY responsibility to go to my bank and trace the payment myself.
LIES!!
It is against UK BANKING REGULATIONS!
I told the agent this and that my bank would never allow me to try tracing a payment for legal reasons. Her response? She demanded I provide written proof from the bank!
I told her my bank wouldn’t be providing written proof as it was completely unreasonable.
I was then told in no uncertain terms, that unless I provided written proof of the bank’s refusal, she would NOT contact Stripe to recall the payment.
Instead I was told I would just have to wait until the payment would bounce back ‘eventually’ and she would not be assisting any further.

This isn’t even legal and it’s now been over 30 days so I’m done.
I have never been ‘punished’ by a customer service agent in my life.
To be refused my right to be paid simply because my bank would not bow to her might is as insulting as it is unprofessional.

Demanding customers act unlawfully is gross misconduct and she deserves to be fired, but it would seem that this is how P4H like things.
I’m not putting up with it.
I deserve to be paid and they have no right to refuse.
I’ve had enough, so now I’m reporting them to the Financial Ombudsman and Trading Standards for unfair practices and withholding of payments.
If P4H had any decency at all, they would have sorted this out weeks ago.
I will NEVER use these scam artists again.
I advise everyone to avoid like the plague.
SCAM

30 de setembro de 2026
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Classificada 5 em 5 estrelas

This is an absolutely brilliant service!

This is an absolutely brilliant service.
No fuss, just all the facts that you are asking for- First Class!

25 de setembro de 2026
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Resposta da Pets4Homes

Hi Margaret, thank you for the lovely review! We strive to make all necessary pet information clear and direct without any hassle. Thank you for the 5-star rating! ✨

Classificada 5 em 5 estrelas

The whole process of creating the…

The whole process of creating the advertisement was easy, and it guides you through what you need to do, keeping you right. Will definitely be using again.

29 de setembro de 2026
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Resposta da Pets4Homes

Hi Dave, thank you for your review! We're glad you found creating your advertisement clear and easy. We look forward to supporting you again in the future! 🐾

Classificada 1 em 5 estrelas

I used petsafe deposit was paid fine…

I used petsafe deposit was paid fine the person came collected the item and confirmed that petsafe kept them money as I did not receive it petsafe is not petsafe at all,no contact number to speak to anyone just a bot with recurring answers

30 de setembro de 2026
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Resposta da Pets4Homes

Hi Tracy, thank you for your review. We strive hard to ensure all Pet Payments are released smoothly upon collection, so we would like to look into your transaction right away. Please email us at support@pets4homes.co.uk with your account and sale details so we can trace your payment and assist you directly.

Classificada 5 em 5 estrelas

Amazing *****

1 de setembro de 2026
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Resposta da Pets4Homes

Hi Sonia, thank you for the 5-star review! We really appreciate your support! ⭐⭐⭐⭐⭐

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