Pets4Homes Opiniões 

12 594
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pets4Homes worked well for us as there was a good selection of puppies available, and we were able to narrow it down to a good choice in a nearby location. Turned out the owners even knew some of... Ver mais

Classificada 1 em 5 estrelas

Weird and oddly unsettling. After several attempts to express interest in a new dog with zero responses, one seller advertising a spaniel for £950 replied and subsequently arranged for us to go see th... Ver mais

Classificada 5 em 5 estrelas

I found both my cats from Pets4Homes (4 years apart). They have a really robust system for protecting buyers and there’s lots of advice on the site for every step of the process which I recommend enga... Ver mais

Classificada 5 em 5 estrelas

When I had an issue with a seller pulling out of the sale after taking deposit, Pets4Homes were extremely helpful in getting the deposit returned to me ASAP. I ended up purchasing 2 kittens (from sepa... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(12 594)

1223 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I used petsafe deposit was paid fine…

I used petsafe deposit was paid fine the person came collected the item and confirmed that petsafe kept them money as I did not receive it petsafe is not petsafe at all,no contact number to speak to anyone just a bot with recurring answers

30 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Tracy, thank you for your review. We strive hard to ensure all Pet Payments are released smoothly upon collection, so we would like to look into your transaction right away. Please email us at support@pets4homes.co.uk with your account and sale details so we can trace your payment and assist you directly.

Classificada 5 em 5 estrelas

Amazing *****

1 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Sonia, thank you for the 5-star review! We really appreciate your support! ⭐⭐⭐⭐⭐

Classificada 5 em 5 estrelas

Found my little dog on here

Found my little dog on here. So very happy about that.. the finding your area could be a little better to sort out, but overall I have never had a problem with the adverts or contacting a breeder or owner.
A very safe site to use, and their now deposit addition, is a very good idea. I will only use the site when looking for a pet. And encourage my friends to use it too.

16 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi there, thank you so much for your review and recommendation! We’re thrilled to hear you found your little dog on Pets4Homes and that you felt secure using our deposit feature. We really appreciate your feedback regarding area searching as well!

Classificada 5 em 5 estrelas

Everything was quite simple

Everything was quite simple, all navigation is on the site. You choose your type of pet , male or female and how far you would like to travel to get it. Payment would need to be agree with seller and pickup time . I did bought and sell pets before on this site, so far didn’t have any problem. Counting being a member, for over 8 years I say,I will prefer this site to any other out there.

30 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Anjelika, thank you so much for being a member of Pets4Homes for over 8 years! We are honored by your continued trust and glad that buying and selling on our site has consistently been a great experience for you.

Classificada 5 em 5 estrelas

Had a fantastic experience with pets 4…

Had a fantastic experience with pets 4 home plenty of details of my breeder she was very informative , reliable service would highly recommend using pets 4 home and my breeder she answered all my questions very quickly allowed me to view the puppies . When I chose my puppy I was given a puppy pack full of goodies my puppy was fully vaccinated and ready to go she’s in great shape she’s settled in really well im absolutely delighted

25 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Michelle, thank you for the detailed feedback! We are so happy to hear about your fantastic experience with your breeder and that your puppy came so well-prepared and settled in quickly. Enjoy your new furry friend!

Classificada 1 em 5 estrelas

Took my money for an add and closed it…

Took my money for an add and closed it for no reason right when I was about to sell all my kittens. The customer service representative, Darcy also did not help at all. Pretty much told me she’s not helping me. Appalling customer service and bad business. They want to take your money and not provide the service they promised. Use ANY other platform. Don’t let them keep getting away with this. Imagine the thousands of people they scam out of money everyday.

UPDATE: They’ve decided to take another £3.99 out of my account, contacted the support and heard nothing back. This is daylight robbery. I am beyond furious.

SECOND UPDATE: Still can’t get hold of their team. They are scammers.

28 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Sam, thank you for your feedback. We strive hard to support our sellers and ensure listings meet our safety guidelines, so we would like to look into what happened with your advert and support tickets. Please contact us at support@pets4homes.co.uk so we can review your case and assist you further.

Classificada 5 em 5 estrelas

Excellent Experience

From seeing the advert , through communication with the breeder to the actual closure of the whole procedure with Pets4homes was an excellent experience !
Would recommend!

27 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Ankica, thank you for your recommendation! We are thrilled to hear that the process was smooth from the initial advert right through to closing the transaction. Enjoy your new pet!

Classificada 5 em 5 estrelas

Very easy very helpful felt very…

Very easy very helpful felt very supported whole way through the process thank you.
Tanya Thomson

28 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Tanya, thank you for your lovely review! We’re so glad you felt supported throughout the whole process. Thank you for choosing Pets4Homes!

Classificada 5 em 5 estrelas

You were recommended by a friend and…

You were recommended by a friend and I’m so glad they did. The website was very easy to navigate. I liked that you do different pricing for different peoples needs. I feel safe that my details are kept safe and I like the fact that they can pay a deposit.

28 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Mrs Cummings, thank you to your friend for recommending us, and thank you for taking the time to leave a review! We're glad you felt your details were secure and that our deposit system gave you peace of mind.

Classificada 5 em 5 estrelas

This platform reaches a wide audience…

This platform reaches a wide audience and is very easy to use. The interface is simple, user-friendly, and makes it easy for people to access listings and get in touch. Uploading photos is quick and straightforward, and the overall experience feels safe and secure. I’ve also had a great response, with many people viewing my listing and getting in touch with questions.

21 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Volkan, thank you for sharing your experience as a seller! We're delighted to hear that listing photos was easy, that your advert reached a wide audience, and that you received great interest in your pet.

Classificada 5 em 5 estrelas

The website was very easy to use

The website was very easy to use, and being able to pay through the app made me feel confident.
I would definitely recommend using pets4homes.

26 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Kate, thank you for your review! We're glad the app payment system gave you full confidence during your transaction. Thank you for recommending Pets4Homes! 🐶✨

Classificada 5 em 5 estrelas

I am a return customer

I am a return customer. The website search engine is excellent and has many MANY filters for people wanting anything specific in terms of breed / age / location/ cost etc etc. previously, the customer services team helped immediately when a seller went non-communicative after accepting a deposit. This was returned quickly upon review with fantastic communication from the staff.

27 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Paul, thank you for being a returning customer and for sharing your story! We are so glad our Customer Service team was able to assist you quickly and return your deposit when the seller went non-responsive. Protecting our buyers is our top priority!

Classificada 5 em 5 estrelas

Great website very trustworthy great…

Great website very trustworthy great breeder found on the website and the entire process was very easy, transparent and safe. We could communicate via the website payment was safe through the site. Very good of you want to be safe buying from a trusted seller and have your money protected. Highly recommended for when looking to buy your new pet for your home. Also got 5 weeks free pet insurance so was a great experience overall.

16 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Josh, thank you for the detailed recommendation! We're delighted to hear that you had a safe, transparent experience finding your breeder and that you enjoyed the free 5 weeks of pet insurance cover. Enjoy your new pet! 🐾✨

Classificada 1 em 5 estrelas

Don’t buy hamsters from pets for homes…

Don’t buy hamsters from pets for homes my daughter bought 1 with overshot jaw took to vets charged £160 to file its teeth down and needs doing again after 6 wks

28 de julho de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Barry, thank you for bringing this to our attention, and we are so sorry to hear about your daughter's hamster. Protecting pet welfare is our highest priority, which is why we enforce rigorous safety protocols—resulting in more than 30% of created listings being turned away before going live. Details on our welfare standards and seller guidelines can be found in our support portal (https://support.pets4homes.co.uk/). We want to look into this breeder and advert directly, so please write to us at support@pets4homes.co.uk so our team can investigate.

Classificada 5 em 5 estrelas

Great overall experience

I felt confident that my money was safe. You kept me updated about messages and viewings were easy to arrange.
The health cover and 5 week pet insurance gave me peace of mind.
Overall, a great experience

27 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Lesley, thank you for your review! We're so pleased that you enjoyed peace of mind with our secure payments, viewing arrangements, and free 5-week insurance cover. Enjoy your new family member!

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience - a very trustworthy service that is completely safe and legit. I’m in love with my new fur baby! Thank you so much pets at home. :)

27 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Nazia, thank you so much for the review! We are absolutely thrilled to hear that you are in love with your new fur baby and had a safe experience on our site. Enjoy all the cuddles! 🐶🐱❤️

Classificada 1 em 5 estrelas

They don't check any of their sellers.

They don't check any of their sellers.

I was sold a puppy with parvovirus, by someone using a fake name, and Pets4Homes refuse to help whatsoever.

I had the puppy for 1 week, and got in to so much debt with vets bills, as no insurance covers in the first week of policy, and by that point it's 'an existing condition'.

Everything they state on their website is a lie. I have in writing from their reps that they DO NOT check breeders, or their claims.

Not only do they allow this, it took them almost 2 weeks to remove the listing, despite me reporting he came from the breeder with parvovirus, meaning the rest had it too. By that time, the litter had sold.

It's misleading and the site and slogans are flat out lies.

You CAN NOT be assured you're dealing with responsible breeders. They're complicit in puppy farming and outright refuse to do anything about it.

Do not use this site. I've since found out they've been investigated out outed multiple times in the past for these shady practices.

To their reply: I’ve already been dealing with ‘support’. A good 40 emails. I didn’t arrive at this review in the heat of the moment. I’ve been in touch with a few investigative journalists since. Quite a lot of people looking in to these already. Watch this space.

18 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Elliot, thank you for sharing your feedback, and we are deeply sorry to hear about your puppy. Our Trust & Safety team works around the clock to monitor the platform with strict rules, resulting in over 30% of adverts never making it onto Pets4Homes. Learn more about our vetting and standards in our support portal: https://support.pets4homes.co.uk/. In addition to our checks, community reports help us address issues. We would like to review the actions taken on this listing and seller account, please reply to our info request or email us directly at support@pets4homes.co.uk so we can investigate.

Classificada 5 em 5 estrelas

Great website

I have been looking at getting a new pup & I think pets4home is brilliant because of the way it’s set up.Its so easy to use & every detail is covered which gives me as a potential new dog owner some comfort.

25 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Mart, thank you for your review! We aim to provide as much detailed information as possible so potential owners can make informed decisions. Good luck with finding your new puppy! 🐾

Classificada 5 em 5 estrelas

Professional & Reassurance Service

It was such a simple & efficient process…
I wouldn’t hesitate to use Pet4homes again
Thank you for your professionalism & reassurance

27 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Sharon, thank you for your review! We're delighted to hear you found our process efficient and reassuring. We would be happy to welcome you back anytime! 🌟

Classificada 5 em 5 estrelas

Pets4Homes website is very useful and…

Pets4Homes website is very useful and easy, to use, hopefully I will find my new puppy soon.

25 de setembro de 2026
Opinião espontânea
logótipo da Pets4Homes

Resposta da Pets4Homes

Hi Jan, thank you for your feedback! We're glad you find the site easy to use, and we wish you the best of luck in finding your new puppy very soon! 🐶

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais