I ordered an item that required a certain level of technical knowledge to set up and work. Emma in Ricker Sounds Belfast spotted this potential issue, so phoned/voicemail and emailed me to check I... Ver mais
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Leia as opiniões dos outros
Great Products at Value Prices I live in RoI and use this website all the time to buy audio equipment. The prices can be shown in Euros and you can buy confident that there are no customs charges. Th... Ver mais
I ordered a 55 inch TCL from Richer Sound on a Sunday bank holiday weekend & yet I got my tv by next Friday. Came from NI to Wexford so that’s some impressive shipping speed considering the long weeke... Ver mais
A empresa respondeu
I wanted some info on a TV and surround sound/soundbar and couldn't have been served better than I was by the team in Richer Sounds - all through email and their online platform mind. Particular Shou... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de televisões
- Reparação de equipamento audiovisual
- Loja de dispositivos electrónicos
- Hi-fi
- Loja de aparelhos de som
- Reparação de televisões
Informação fornecida por diversas fontes externas
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Informações de contacto
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, Reino Unido
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
5,0
Excelente
597 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Several purchases from Richer Sounds in…
Several purchases from Richer Sounds in Belfast both online and from the store, can’t fault them, everything has more than lived up to expectations and the staff are very helpful and knowledgeable
6 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Andy
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Best price around
Best price around, quick with E mail responses
2 de novembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Michael,
many thanks for taking the time to leave a review, we really appreciate it.
I would love your feedback to see how we could go from a 4 Star review to a 5 star, if you get a moment to drop me some feedback with what we got wrong and what we need to improve I'd be really grateful.
Thanks again
John McDonald
Managing Director
Richer Sounds Ireland
johnmc@richersounds.ie
Customer Service
Excellent response to a problem that was for a product that was almost out of warranty. Promptly dealt with in a polite and professionally manner. Highly recommended.
5 de novembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Joseph
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Many thanks for the recommendation. It is very much appreciated.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent communication throughout and…
Excellent communication throughout and efficient service
29 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Andrew
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Resposta da Richer Sounds Belfast
Hi Alfredo
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent experience overall 10/10
Excellent experience overall. Price was cheaper than my local electronics store and was surprised to see an extra discount in my basket.
Customer service and sales team were excellent too.
23 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Shane
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The best in TVs in Ireland
The website is a lil outdated but don't let it scare you off. Best customer service and pricing on TVs in Ireland. Very communicative and helpful! And super fast delivery
19 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Jake
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
I got a projector from Richer Sounds
I got a projector from Richer Sounds. The projector is great (Hisense C2TUK Ultra) and the customer service was amazing. I will definitely come back to the shop.
2 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi FR 7
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
On a Sunday, wow
Emailed today to ask a question about a product I'm about to purchase tomorrow. Was so surprised to receive a reply today (Sunday).
What a company👍👍
12 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Ronald
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Got a Smart TV at a great price…
Got a Smart TV at a great price including the 1st time customer discount, Emma was great at following up to make sure I was informed of delivery and a day and time.
Will definitely be getting more off them.
Thanks so much.
10 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Al
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let Emma and everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great service from Richer Sounds and…
Great service from Richer Sounds and Kenny.
Great company to deal with and very friendly. Quick delivery and great communications.
Cheaper than any shop in Ireland.
7 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Noel
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Kenny and the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Product Guidance
Emailed for product guidance to which I received a quick response, informed recommendations and links to further info & advice.
9 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Joe
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent customer service
Excellent customer service as always do.6 year warranty for the tv .Very affordable price. Approachable and user friendly customer service team.
2 de outubro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Mohamed
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The WOW factor!!!!
WOW!!!!
Richersounds definitely sets the standards on how buying anything should look like.
Communication 10 out of 10
Customer Service 10 out of 10
Shipping & delivery 10 out of 10
Resourcefulness 10 out of 10
Kenny not only found the product that was out of stock, but also made sure that it got delivered the next day, very well packaged and safely delivered 👏.
Big bravo to Richersounds and the team for being extremely polite.
You guys are outstanding, and definitely set the bar too high for the competition!
You just gained a lifetime customer!
Thank you once more.
18 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Demis,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Kenny and the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Couldn't do enough to help me!
I had a problem with my system - either the new turntable I had just purchased from Richer Sounds (RS), or my existing amp. Staff in RS were full of advice and guidance as I tried to diagnose the problem. They offered to pick up the turntable and amp to test them both, even though the amp was not purchased there initially. They couldn't do enough to help. The manager also contacted me one day when the person I was dealing with was on a days leave. Excellent customer care from all! I'm impressed!!
1 de julho de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Paddy
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
TV Purchase
Recently purchased a TCL QLED through their website to be delivered to Dublin. Highly recommended.
The support team was excellent with the response time and the delivery was super quick too with no additional costs. I spoke to Emma with regards arranging a faster delivery and she ensured to provide frequent updates from the postal service.
Happy with the product and would definitely look out for future purchases from them.
2 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Suneet
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let Emma and the rest of the Richer Sounds team know. They will be very pleased!
Also, thank you for the recommendation !
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Buying CHORD QUTEST the packaging opens…
Buying CHORD QUTEST the packaging opens easily and the buyer will not see it and when I tried to activate 60 days ROON THE CODE WAS NOT VALID.
4 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Vitalii
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 4 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
I am sorry to hear that you had issues with a third party package subscription. My understanding is they are working on a solutions currently.
In the meantime, if you ever have any other issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Top class service, never let you down. Thanks for another great item in amazing price. All the best to all team 👍
Top class service, never let you down. Thanks for another great item in amazing price.
All the best to all team 👍
5 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Customer 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know.
The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent company
Excellent company. Amazing customer service and just a great shopping experience all round!
4 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Consumer 1
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great buying experience
Product in first class order, prompt responses to queries, quick delivery, courteous friendly staff. I'll be back.
2 de setembro de 2025
Opinião espontânea
Resposta da Richer Sounds Belfast
Hi Orz
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
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