Roland Opiniões 

The Roland DJ808 is garbage, had so many issues with it. The supplier won't even bother to look at it, probably because its now discontinued and you can't get parts for it. Won't be touching Roland anymore.

I have a problem with a piece of Roland equipment regarding connecting midi between different bits of kit which they have made hard and went to their website for support and my product was not listed on the drop down menu and as such it appears I am left unable to contact them as my message won’t send without filling it out and it won’t fill out. It does not look like I can contact them in any other way. I won’t buy anything else from them ever nor recommend anybody else does with this level service. If they can’t be arsed I won’t be arsed to buy their stuff. Shame, otherwise it’s pretty good apart from midi.

Huw at Roland answered my email enquiries regarding the Boss RC 5 Foot Switch with speedy alacrity - an absolute credit to the company.
In a more general note, the Katana series of amps are second to none, and I cannot wait to loop till my heart's content 🤟🏼 😂😂

Hallo ik ben al een tijd geabonneerd op Zenbeats maar hoe moet ik mijn abonnement opzeggen

Im surprised there are so many bad reviews. I own a lot of Boss and Roland products and I’ve recently had problems with my RC505 unit and Roland were very responsive in their emails and even sent a prepaid courier to collect the unit for warranty repairs. Not got it back as of yet, however, so far the service has been great.

I purchased the Boss RC 202. The product is great but since I'm not very techie I knew I'd have lots of work ahead of me. The Rowland staff were very quick at replying to my questions and helped me so much! I asked several questions over a few week period, thinking that at some point they will stop helping me since they sold me the product but aren't there to give me lessons. But I asked anyway and they responded fast and with all the helpful information I needed! I'm a very happy customer! As long as your not afraid to ask, you will most likely get the help you need from them:)

After purchase of a new (kept at my residence on the east coast) and used (kept on the west coast) FR-8x accordions for over $14,000, a bellows air leak became noticeable at 6 mos and worsened over time on the instrument that was purchased brand new (I have accordions over 50 years old with original bellows that still have no air leaks). The Roland Dealer assured me Roland would repair it under warranty since it was a manufacturing defect. It cost me over $200 to ship it to the factory and I received emails saying they would fix it, and then wouldn't, and would, and wouldn't. They claimed the instrument was modified (but did not tell my how - the dealer told me 3 months into Roland receiving the instrument) and they claimed the warranty was therefore voided. The only modification to the instrument, which was exactly unchanged and babied from when I bought it, was to apply my professional musical working name to the case with stick on letters (like pin striping a new car after purchase and having the warranty voided). I required help from advice from an attorney, intervention by the dealer, and the Better Business Bureau to finally have it repaired and returned to me 4 months later under the extended warranty, which I feel should have been executed from the very beginning of their receipt of the instrument for repair 4/14/2023 after receiving the RA #. Roland apparently cares nothing about their customer once they have their money from purchases, and there is no way to contact them during the time it is for repair but to answer emails they send you with long intervals between. It may be a great instrument when it is working, but if it fails forget about company support or a quick repair if you use the instrument professionally and need it back,t as I did. Fortunately the dealer was able to lend me an instrument for one concert I was committed to, and I can say nothing derogatory about his support which was stellar. Unfortunately I was unable to fulfill other obligations using acoustic accordions and sidemen where, with the Roland, I would not have had to hire additional musicians to do the performances. It was a very unsettling and long drawn out experience that was totally unacceptable as a customer. I am very dissatisfied Roland consumer support and repair and can only hope the problem has really been repaired properly and no other problem develops that requires Roland intervention.

La Roland AX edge è stata mia appena è uscita.
Si vede che è progettata per fare la sua p* scena sul palco ed è ottima.
Uniche pecche: il tasto poteva essere fatto meglio e l'alimentazione a pile stilo è molto da anni 90.

Roland will NOT sell you replacement parts should something go wrong. you have to go to their authorised techs to order parts and fix it. Buy something else, i don't know what but don't give your money to a company that doesn't care about you after they have your money.

Azienda pessima. La mia Roland Sonic cell, uno strumento che costa più di 650 euro, risulta inutilizzabile per mancato aggiornamento software Corrispondenza con l'assistenza totalmente inutile. Mai più strumenti Roland

I bought the Aerophone mini and it's a great instrument. I really like playing it - as a digital trumpet, flute, sax but also as a midi controller. It's very good at that.

Worst midi system in the world. I first threw out a midi keyboard because it suddenly didn't work anymore frim one day to another. I boughht a new one and as it didn't work either, I discovered that Roland had changed their driver... I got a new way to get in and suddenly it didn't work again (the new midi) and trying to download a driver, their homepage doesn't work. So now I'm stocked with the second midi... And also Roland can't connect with blocked privacy. What is it Roland wants from my playing?!? A midi should be working as soon as you have bought it and plugged it in. So this is a warning. Buy another mark, please

Very poor website. Just bought a BOSS guitar effects pedal. To access manual must use QR code to access website then register. OK but website a little slow. Now registered I have to allow loads of third party targeting advertising before I can get to the manual for the product I’ve already paid for. V bad website - are BOSS trying to go out of business??

No way of contacting them..no live chat no phone number just an email they don't reply to...worst aftersale s service on the net

Unusually poor customer support model. Faulty product returned to retailer. Retailer immediately acknowledged it was obviously faulty, but Roland insisted that it be sent to them for assessment. Retailer sent straight to Roland. Roland took weeks to get around to looking at it, despite repeated follow-ups from the retailer. Roland finally assessed it and agreed it was faulty, and now an additional 3 weeks has passed with no replacement product nor any communication with either me or the retailer. They won't allow the retailer to replace obviously faulty products at the point of sale - which is what most reputable businesses do under Australian Consumer Law. It could have been solved in a matter of days. Instead, I've had to spend a month and a half (and counting!) as a working musician without the product I paid for, due to an acknowledged manufacturer fault that I'm not responsible for, while the manufacturer twiddles its thumbs and fails to communicate with either me or the retailer. Roland's whole support system in Australia needs a fundamental re-think. It's damaging their brand, and ironically probably costing them more in (dysfunctional) admin than it would if they showed a little faith in their resellers and allowed POS replacements.

Don't bother spending over £2k on a synthsizer, because within 10 years it's discontinued and no parts are available. I'm left with a workstation that won't turn on..

Roland has zero customer support. They have a support phone number, and when you call it, it's a recording telling you to go to their website and search the FAQ. Well, gee, why didn't I think of that??

I had and still have an issue with my Fantom 0 and the person who was "helping me" at Roland via email was completely clueless. They kept giving me instructions that don't work or are irrelevant to my problem.

How do you sell all this gear but can't have anyone answer questions on a phone? Roland you are TRASH!

the customer support is so horrible I want to return the piano.
I would never recommend this company or their products.

Spent full price on TD17 drum kit. It broke within 6 months and does not work. I sent it back and it's now been over 2 months since I have seen it. I told them this was unacceptable please send me a new one. I have not heard from them since. I want my drums back! What kind of operation are you guys running over there. Anyone who understands good business knows you should have sent me a new one. Terrible! This last part is an edit. They finally sent my td17 back.

Auriculares rh-a7 de 85 euros.
La almohadilla superior se está descomponiendo.
Mando email al servicio técnico oficial y me contestan que para ese modelo no hay repuestos.
Madre mía 85 euros tirados a la basura.