SG Petch Ltd Opiniões 

1545
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently had to book my car in for a first service and from first contact to getting my car back the staff at SG Petch were efficient and friendly. The showroom is impeccable and the ladies on the... Ver mais

Classificada 5 em 5 estrelas

just like say mention to sharon / lauren from middlesbrough branch great servie ,very helpfull as well as rest of staff , always making that happy with there service . so never worry about my car sg p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We purchased a KIA Niro from the above company and was very pleased with the way it went. First class salesman Paul, give us the confidence that we were at the right garage. everything went well t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

SG Petch in York have been servicing our cars for a couple of years now and have been fantastic. So when it came to replacing one of our cars we were glad to find they had the right colour and spec... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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4,7

Todas as opiniões

(1545)

456 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Went to SGPetch Darlington to look at a…

Went to SGPetch Darlington to look at a Jaecoo. Met Ryan whom arranged test drive. Had a good run out.
On return discussed info of the car.
Ryan was very informative and helpful.
Had no quarms in purchasing the vehicle. Turn around in two days which was amazing. Ryan and the team must have worked pretty hard to do this for us.
Any questions I sent were replied to ASAP.
Picked up car today straight forward hand over.
Only ever used SGPetch about30 yrs ago.
Well done and Thank you all.

1 de agosto de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review! We're delighted to hear Ryan and the team made your Jaecoo purchase such a smooth and enjoyable experience. We'll be sure to pass on your kind words to Ryan, and we hope you enjoy your new car. Thank you for choosing SG Petch again after all these years!

Classificada 5 em 5 estrelas

It was the first time I have used SG…

It was the first time I have used SG Petch of Middlesbrough Gary was the salesman who was very good made us feel at ease with purchasing the car and the test drive was good and also exchanging my Kia the after sales has been fine very satisfied with S G Petch

15 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for choosing SG Petch Middlesbrough for the first time and for taking the time to leave such a lovely review. We're delighted to hear that Gary made you feel at ease throughout the purchase, that you enjoyed the test drive, and that the part exchange of your Kia went smoothly. It's also great to know our aftersales team has continued to provide a positive experience. We really appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new car!

Classificada 5 em 5 estrelas

The KIA service department at…

The KIA service department at Darlington were exceptional despite my purchasing the car from another dealer , when I had a problem and the response from Kia Stockton was lacking , I tried SG Petch on the off chance Mike on workshop control and Rachel on the service desk did everything possible to help and rescued the situation they are a credit to SG Petch

29 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for taking the time to share your experience. We're delighted to hear that Mike and Rachel were able to step in and help when you needed it most. Providing excellent service and support to every customer, no matter where they purchased their vehicle, is something we take great pride in. Your kind words will be passed on to both of them – we're sure they'll really appreciate your feedback. We look forward to welcoming you back to SG Petch Darlington in the future.

Classificada 1 em 5 estrelas

Use recalls to make money from customers

My Fiat was on a recall for a seat belt clip. I contacted SG Petch, they told me they couldn't arrange an appointment date until the part arrived. The part arrived and they texted me to call them, I did and was told they would call me back, once they knew the amount of time needed to do the work as they wanted the car for a full day and charge me for a replacement car. They have not called me back twice, clearly they don't want to do the recall work as I didn't want to pay them a car hire fee. I've contacted Fiat to see if they can recommend a reliable garage that doesn't use a recall to make money from customers.

14 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologise for the lack of communication regarding your recall appointment. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to investigate what happened and help resolve this for you. Please contact the Branch Manager directly at your earliest convenience so we can look into your case and assist further.

Classificada 4 em 5 estrelas

Natalie was superb as per usual.

Natalie was superb as per usual.
My hire care was beautiful brand new do I was very happy.
These guys all round are wonderful.
The only thing I will say that disappointed me was they didn't do a complimentary car wash...
I've had this done by other companies which is great, but SG Petch didn't which is a let down.

14 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for taking the time to leave us a review. We're delighted to hear Natalie looked after you so well and that you were pleased with your hire car. We also appreciate your feedback regarding the complimentary car wash. We're always looking for ways to improve our service, and your comments have been noted. We hope to welcome you back again soon.

Classificada 5 em 5 estrelas

Dave Harker helped me choose the…

Dave Harker helped me choose the perfect car and I love love love my new omodo 5 I would highly recommend this company

10 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your wonderful review! We're so pleased to hear Dave helped you find the perfect car and that you're loving your new OMODA 5. Your recommendation means a lot to us, and we wish you many happy miles ahead!

Classificada 5 em 5 estrelas

First Class Service

We have been using SG Petch of York now for 5 years having our Kia e-Nero serviced and Mot’d and the service they have provided has always been first class. Everyone we have ever dealt with has been friendly, polite, helpful, accommodating and professional.
Recently we were badly let down by the lease car company we were using.
So, we had to look for a new deal and instead of trying a third party lease company, because we wanted to stick with Kia, we chose to go directly to SG Petch.
The sales guys Nick initially and then Paul were great. No sales pressure, no bull just good honest advice, and they were more than competitive compared to ‘other’ leasing companies. We had a budget we needed to keep to and managed to get the car we wanted (EV3 GT Line) within that budget.

No pressure, no stress a real pleasure to deal with. I cannot recommend SG Petch and their staff highly enough.

17 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review and for your continued loyalty over the past five years. We're delighted to hear you've consistently received first-class service from our York team. It's great that Nick and Paul were able to make the switch to your new EV3 GT Line such a smooth, pressure-free experience while helping you stay within budget. We truly appreciate your recommendation and look forward to supporting you for many more years of happy motoring!

Classificada 5 em 5 estrelas

Car collected as arranged

Car collected as arranged. Don’t mind the £10 charge as it’s convenient for me. Returned clean and valeted. I also notice that the stop start thing when you are in neutral with handbrake on, is working for the first time, yeah!

9 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your feedback. We're pleased to hear your vehicle collection was convenient and that your car was returned clean and valeted.

We're also glad to hear the issue with the stop-start system has been resolved and that everything is now working as it should. Thank you for choosing us, and we look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

SG PETCH, Darlington

Part exchanged my 6 Yr old Peugeot 308 GT line for a Mazda 2 hybrid in July this year. I'm extremely happy with the 25 reg car and SG Petch, Darlington. It was detailed well upon collection and had a full tank of petrol. My praise is for Anthony, who dealt with us. He was extremely friendly, knowledgeable, didn't keep us waiting around and didn't try the sterotypical car salesman act on me, (unlike the salesman at another Mazda dealership a few days prior, who actually told us they didn't really want any Peugeot and they'd only take it to auction!) Anthony offered a fair price for my car, (£2000 more than the apparant top price the other guy said he could offer against another, more expensive Mazda 2!) acknowledged its very low mileage, very well kept condition and said he would sell it easily on the forecourt.
In my opinion, if you're thinking of buying a car from SG PETCH, go to the Darlington dealership and ask for Anthony!

2 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review. We're delighted to hear how pleased you are with your new Mazda 2 Hybrid and your experience with SG Petch Darlington.

It's great to know Anthony provided a friendly, knowledgeable and straightforward service, helping make the part-exchange and purchase process a smooth one. We'll be sure to pass on your kind words to him.

Thank you for your recommendation, and we hope you enjoy your new Mazda for many years to come.

Classificada 1 em 5 estrelas

I am furious and feel insulted

I am furious and feel insulted. Last year, I bought a Ford Ecosport at the Darlington Branch. The sales were friendly and the service good, but after 3 months the exhaust broke. I spent 300 pounds to repair it, which was fine. Then came the coil ignition issue, and in the same year, near Christmas, the fuel filter started leaking petrol. Today, I went to do a part exchange for another car at the same place as last year, and they had the audacity to offer much less than the value. I completely understand that I am trading in, but if I bought a car worth 7,000 and they offer me 2,069, that is a joke. They also pointed out problems in the car that were never there. I have been a customer for years and have always bought cars from you, and we always know we will lose money on part exchange, but insulting me like this is too much. Not only have you lost me as a customer forever, but I will also be spreading negative publicity about you. I have already informed 12 friends who have family members that buy from you. Now, about the used car you are also selling, it has scratches on the right side and the rear trunk, in addition to losing paint...hmm, strange, you really overvalue your used cars.

14 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for sharing your feedback. We're sorry to hear how disappointed you feel and apologise that your recent experience did not meet your expectations.

We value your loyalty as a returning customer and would appreciate the opportunity to discuss your concerns further. Please contact the branch directly so we can look into this with you.

Classificada 5 em 5 estrelas

Greta service from sales on Kia Van…

Great service from sales on Kia Van fully recommend

1 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your great review. We're delighted to hear you received excellent service from our sales team and appreciate your recommendation. We hope you enjoy your new Kia van and look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Great experience

Had Tony as our salesman, great customer service, friendly and informative. Highly recommend.

27 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your lovely review. We're delighted to hear that Tony provided such great customer service and made your experience a positive one. We appreciate your recommendation and will be sure to pass on your kind words to Tony. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

KIA, a good range with helpful, professional sales support

I suddenly needed to buy a new car and had three days to do so. I did the round of Japanese / Korean brands' showrooms, finally arriving at KIA / S G Petch. I was immediately taken by the showroom and its contents. The service afforded me by a totally non-pressurising salesman soon lead me to the hybrid KIA Sportage. Guided by the salesman on matters like the luxury car tax and plug-in hybrids I knew I had reached the right decision on model & spec. Two days later I collected my new Sportage and was given a thorough 15 min tutorial in the car explaining all the key functions and switches. I felt the 3-year service package, the package of protective coatings in & out, plus the alloy wheel repair package were reasonably priced and, furthermore, would greatly enhance any future trade-in deal at KIA/S G Petch.

25 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review. We're delighted to hear that our team provided a relaxed and informative experience, helping you find the perfect Kia Sportage within your timeframe.

It's great to know you felt supported throughout the process and that the handover experience gave you the confidence to enjoy all the features of your new vehicle. We really appreciate your kind words and hope you enjoy your new Sportage for many years to come.

Classificada 5 em 5 estrelas

Had a mix up over a loan car

Had a mix up over a loan car, they couldn’t have been more helpful and took time to find a car for me, friendly with no fuss

25 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your lovely feedback. We're pleased to hear that our team were able to help resolve the loan car mix-up quickly and make the process as smooth as possible. We appreciate your kind comments about our friendly service and are glad we could assist. We look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Fast and clear resolution of problem. Clear explanations of any issues found.

26 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your kind review. We're delighted to hear that you received excellent customer service and that our team provided a fast and clear resolution.

We appreciate your feedback and are pleased that our explanations helped make the process straightforward. We look forward to welcoming you back in the future.

Classificada 1 em 5 estrelas

Avoid

Bunch of pathetic, hypocritical liars. Did the
mistake of buying a car from them. Never transparent.

8 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with your experience and apologise that we did not meet your expectations.

We take customer concerns seriously and would appreciate the opportunity to understand what happened and address any issues raised. Please could you contact the branch directly so we can discuss this further and work towards a resolution.

Classificada 5 em 5 estrelas

This is the first time using SG Petch…

This is the first time using SG Petch Ltd at the Middlesbrough branch. It was a very pleasant experience from walking in to leaving. The staff was so welcoming and didn’t make you feel uncomfortable like some other establishments. Our sales person Liam bent over backwards to help and provide us what we wanted. The process buying the car was very smooth. There was one small glitch regarding the SD Card which was rectified very quickly. Would definitely use and recommend this branch.

19 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your wonderful review. We're delighted to hear that your first experience with SG Petch Middlesbrough was such a positive one. It's great to know Liam and the team made you feel welcome and provided a smooth, enjoyable car-buying experience. We're pleased the SD card issue was resolved quickly and appreciate your recommendation. We hope you enjoy your new car and look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Brilliant service

This is the 3rd car I have bought from S G Petch and I must say the young salesman Ben was amazing. He was extremely knowledgeable, patient and just had a lovely attitude. The day I picked the car up he talked me through everything and a couple of weeks later he rang to see if everything was ok and did I have any questions. Total pleasure dealing with this garage.

19 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review and for choosing SG Petch for your third vehicle purchase. We're delighted to hear that Ben provided such a helpful and enjoyable experience, and we'll be sure to pass on your kind words. We really appreciate your continued support and recommendation. Enjoy your new car, and we look forward to welcoming you back again in the future.

Classificada 5 em 5 estrelas

Fantastic service from sg Petch…

Fantastic service from sg Petch Middlesbrough , I knew what I was looking for on arriving but it wasn’t on for court then speaking with mark he had a look at the stock found what I wanted had it brought over s couple of days later perfect loved the car mark answered all my questions will defiantly go back next time and will definitely refer 10/10

19 de junho de 2026
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Resposta da SG Petch Ltd

Thank you for your fantastic review. We're delighted to hear that Mark and the team at SG Petch Middlesbrough were able to help you find the perfect car and make the process such a positive experience.
It's great to know that all your questions were answered and that you're happy with your new vehicle. We really appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car!

Classificada 5 em 5 estrelas

Welcoming Reception Team

The team at S.G.Petch are always polite, considerate and welcoming. Having time to accommodate a cranky old widower who woffles with ease.

7 de julho de 2026
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Resposta da SG Petch Ltd

Thank you for your wonderful feedback. We're delighted to hear that our team have always made you feel welcome and taken the time to provide the support and service you deserve. Thank you for choosing SG Petch, and we look forward to welcoming you back again soon.

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