First time we had been on a coach holiday was more than happy with what we had hotel a little tired but food and linen was excellent bus driver was brilliant

We enjoyed the tours which were interesting. Our driver, Dave, was friendly and appeared to be helpful for those who needed it.

The one thing that let the holiday down for me, was the hotel. Our room was clean and the bed was comfortable. However the sink had a crack and hole in it which caused a leak every time you put water in the basin. This had obviously been happening for some time as there was a dark patch on the floor under the sink and the crack and hole certainly weren't a recent occurrence. We had no bedside lamps at all and two very thin pillows each. On our second day I asked for two extra pillows and I'm still awaiting them!

Also, the reception desk was not manned for a lot of the time it was supposed to be.

The staff were very friendly and helpful and were working very hard, but I think could have done with an extra pair of hands. The chef came into the dining room one evening to help serve and I was dismayed to see that his clothes were very stained and he had a grubby oven cloth hanging from his belt.

The entertainment over the three nights we thought was very good, far better than some we have seen in hotels. We stayed to the end each evening which is unusual for us.

I know that we weren't the only guests who had problems with their rooms and feel, generally, that the hotel could have been better managed.

This experience would make us think twice about booking with Sunrise again.

Our driver was super! The hotel was fine but advertising let the hotel and Sunrise down! Both in the Sunrise information and the hotel’s web site an indoor swimming pool was advertised. This has not been open since Covid! Vouchers were given for the lesuire centre next door but timings of casual swimming were tricky to fit in our itinerary! The rooms at the hotel were fine( if a little hot!) and the food was of a good variety and standard.
Apart from the swimming opportunities ( two of us did go in the sea!) a super holiday!

Enjoy ed our holidays drivers were helpful friendly and cheerful

A great holiday, a dated hotel but good food and attentive staff. Time could have been a little longer at some places but value for money with the added bonus of collection by taxi to join the coach as we are in West Norfolk. We will use your holiday services again.

The Coach Driver was really good and the things we visited were very good apart from Port Erion

Lovely clean modern hotel. Good food,
Driver David. (First tour). Done a marvellous job,
Only one tiny niggle. It was very busy holiday. But lovely

From the beginning this tour was badly organised. With our first driver not sure which service station in Cambridge to use. Once at hotel there was no help for people with their luggage, who are mostly older & perhaps not very mobile.
The first evening meal was a disaster, not enough food or places to sit.
The food all during this holiday was awful,poor selection and cold.
The return journey did not improve our opinion of Sunrise holidays.
Never again.

My wife and I on day one had a very courteous and helpful coach driver who took care of our luggage and was extremely informative about the areas we passed through until we arrived at our destination. This attitude continued throughout our stay, full marks to the driver Adi on our Iron bridge break. The hotel was brilliant, very comfortable room, and we would give the staff there 100 percent, and as for the catering, top marks as well. Our views on Sunrise coach holidays is what a great company to arrange a holiday with.

Great holidays to Jersey from local airport. Booking easy and no problems. Good value too!

Another enjoyable holiday with Sunrise Holidays. Trip based in Weston-Super-Mare, all good, the hotel, trips out and friendly staff. Weather only reasonable but never any guarantees with that.

We stayed overnight in one room 1st floor, and we were kept awake all night by seagulls, now that may seem trivial to you, but actually we had to move rooms the next day. That room was on the fifth floor . The kettle was broken (was replaced quickly), but also the TV had no sound we complained everyday . The tv never was repaired .Then to top the lot the evening meals were poor , not presented at all nice looked a bit grey , really put me off. Not up to Sunrise standard. Also the first time we had to carry in our bags in some of us are old.

Always a good holiday, very well organised. Brilliant hotel which was situated near the promenade. The food in the hotel was exceptionally very good, also the entertainment was excellent as well.

I have just returned from a 5 day break to Coventry and Ironbridge.
I have had a lovely time. Our coach driver Adie was brilliant. Amusing, kind and helpful. Nothing was too much trouble for him. The hotel was great. We had a large comfortable room. The food was good. Especially the lovely cooked breakfasts! All of the hotel staff were kind helpful and friendly. I look forward to travelling with you again. Thankyou.

The hotel was very dated!! The trip to Scarborough was okay we had a good bus driver who looked after everybody.

We had a driver who was on his maiden trip. He was very helpful and friendly and helped make the experience more enjoyable as the weather was poor. If the driver is approachable and cheerful, the passengers have a much better experience.

Lovely room good trips.

journey to bornmouth was good hotel was nice itinerary was good driver very helpful

We enjoyed a good holiday. Everything ran smoothly on our Sunrise coach journey there and back. We have stayed at Nidd Hall before (prior to the pandemic) but this time we felt some of the food wasn't served quite as hot as it should have been. The entertainment was excellent as was our signature room.

They are always so organised. Our driver Kyle was brilliant. Nothing too much trouble