Taunton Leisure Opiniões 

Easy ordering & delivery. No hitches and product arrived as specified at purchase. Will use again.

Fantastic company to deal with .
Walking shoes arrived in less than 24 hours .
Great shoes at an amazing price

Excellent service & great price. Very happy with my new Paramo Alta3 jacket.

Fast delivery, placed an order on March 29 and received it two days later. The email updates are also very informative. Sadly the jacket doesn't fit and we will have to return it. Will definitely shop here again.

Ordering was straightforward, communications were excellent and so was delivery.

Nice and easy transaction like always with Taunton Leasure,

Great item and great delivery as always thank you

Fast delivery and excellent advice over the phone

For some time, I have held Taunton Leisure in very high regard for its great pricing, fast shipping, and excellent purchasing experience. However, when it comes to returns, they certainly seem to be lacking. I purchased a Rab Kinetic Alpine 2.0 Jacket in Anthracite, size large. The jacket was a little too slim as it was an alpine fit. It was returned in the same condition as it was dispatched to me. The jacket had not been worn at any point, except to try it on once; all tags were undamaged and attached, and it was stored in the original see-through plastic bag. Once returned, I received an email from Taunton Leisure (please read below)

"Good afternoon,

This item (QWG-69-ANT-LRG) has been passed to us by the returns team as it is currently not in a resaleable condition, resulting in a slight delay to your refund. They have passed it on as there is a distinguishable odour which potentially could be some kind of fragrance or spray; until we have managed to clear this from the item, we could not sell it to another customer.
We will do our best to air the item to expedite your refund and will be in touch in due course.

Kind regards,
Taunton Leisure Customer Services"

This seemed very strange to me as a member of my family has severe allergic reactions to sprays and fragrance odours; such products are not used in our household. It certainly seems that Taunton Leisure is deliberately withholding the refund.

Needless to say, I have replied to Taunton Leisure and still await a full refund.

Please be mindful when returning products. It may not be as straightforward as you thought.

Great kit, nice knowledgeable team and quick enough delivery for my needs. Looking forward to trying out the new rucksack and rain trousers.

I accidentally sent a return parcel to Taunton Leisure , and even though it had nothing to do with them, they kindly reached out to let me know they had it. Robyn from Taunton Leisure was absolutely fantastic so helpful and friendly throughout.

I asked if they could send the parcel back to me, and they did so straight away the very next day. I even offered to cover the cost, but they wouldn’t accept anything and just said not to worry.

Honestly, such a kind and thoughtful experience. I was so impressed that I cancelled an order I’d placed elsewhere and bought my walking boots and waterproofs from them instead. Truly outstanding customer service!

competitive price also prompt delivery services as always.
Thank you.

I was looking for a specific item online and found it at Taunton Leisure at a very competitive price. I have ordered items from Taunton previously and was very pleased with their swift service. Latest item turned up in correct size and colour in perfect condition, very quick free delivery over a certain value, excellent.

Very smooth delivery experience, love the product! Good price

Ordered some waterproofs - very competitive pricing and arrived super quick

Reluctantly bought few items from Taunton as they were cheaper than others, but their customer service I find to be rude and unhelpful. If I could get at same price elsewhere or even a little higher I’ll not order off them again.
Polite, friendly and helpful customer service means a lot.

Excellent discount on Rab products. Speedy delivery. Delighted

I've bought many items from Taunton leisure, I've also received great advice and help with warranty issues. They will continue to be the store I go to.