Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booked an appointment to view the hilleberg soulo red label, with an option to see other tents of a similar quality. Was greeted by the manager (sorry bud, didn't get your name) who showed me round an... Ver mais

Classificada 5 em 5 estrelas

Great products, good value prices and great customer care, I have bought from them a few times and would happily recommend them to friends and family. this is a company that actually provides customer... Ver mais

Classificada 5 em 5 estrelas

2nd time we placed an order from this company, always get a great deal and fast delivery, with great up to date info on shipping.

Classificada 4 em 5 estrelas

The item meets the quality indicated in the add, can't complain about the price because it is also difficult to find good ponchos in the market. The upside is fast ordering; the downside is the shipme... Ver mais

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. Fornecedor de toldos
  3. Loja de artigos para acampamento
  4. Loja de artigos para desportos ao ar livre
  5. Loja de artigos desportivos

Escrito pela empresa

We have been selling superb quality outdoor gear for over 40 years at our Taunton, Exeter & Bristol stores and online / by phone. Founded originally by the Clark family, and still in the same hands today, we are still passionate about the outdoors and the industry in which we work. We offer a wide range of clothing & equipment for walking, climbing, camping, travel & expeditions from trusted brands like Rab, Montane, Mountain Equipment, Scarpa, Altberg, Osprey, Outwell, Vango, MSR, Hilleberg, and many more. Our success stems not only from our retail stores and online business, but equally our team of dedicated and knowledgeable staff that offer an unequalled level of service. We're always happy to help - whether your enquiry is about an online boot fitting, a general product query, or anything in-between - drop us an email or pop in-store, and our team of experts will certainly advise you the best they can.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(6347)

366 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Extremely competitive + great customer service

The prices are extremely competitive and the delivery lightning fast!
I had reason to contact customer service too after my item was delivered and the service i received was faultless.
A modern competitive company with old fashioned customer service values is very rare indeed 👌

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super product at a great price

Super product at a great price. Had a small issue with a voucher code and Robyn in customer services was extremely helpful with super quick replies to my emails. Will be my first port of call for outdoor gear from now on!

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Difficult feet

I wear an external brace over my left shoe and find it very difficult to get footwear to fit, especially walking boots. I phoned the Bristol shop to discuss my problem and was advised to come when Braam was working. Braam was wonderful. He measured my feet, knew which walking boots would be most suitable for me and spent two hours on getting the best fit by trying different insoles and imaginative lacing up. He had infinite patience. I shall be back for walking shoes next.

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great price, the item was ordered late evening and dipatched the next day, arriving one day later. Top service and was a very welcome 15th birthday present for my son. Thanks!

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Unfortunately I had to return the item because it didn’t fit correctly and my refund was processed quickly. Would recommend

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

I ordered a Rab Alpine jacket and was delighted when it arrived the following day. What great service. I will definitely use Taunton Leisure again.

27 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a Rab Cirrus jacket from Taunton…

Bought a Rab Cirrus jacket from Taunton leisure about two weeks worn once for about an hour the was comfortable fitted well but the pocket zips continually jam in what appears to excess material contacted Taunton leisure and they don’t to accept a return because I no longer have the tags and because I’ve worn it even if for only an hour I’m now saddled with a brand new jacket that I can’t use the pockets both pockets have the material jammed into the zips this proved to be a very expensive shopping experience with Taunton leisure buyer beware of this company

26 de fevereiro de 2026
Opinião espontânea
logótipo da Taunton Leisure

Resposta da Taunton Leisure

Thank you for your review, Mr Bourton.

We’re sorry to hear you’ve experienced an issue with the pocket zips on your jacket.

As the item has been worn and the tags removed, we’re unable to process it as a standard return. However, as this may be a potential manufacturing fault, we have provided you with a free returns label so the jacket can be inspected and, if necessary, sent to Rab for assessment under warranty.

Where a fault is confirmed, the manufacturer can authorise a repair, replacement, or refund. We are committed to helping resolve this properly and in line with the warranty process.

We look forward to receiving the item so this can be progressed as quickly as possible.

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