Teamglobalexp Opiniões 

I would leave 0 star if there is an option. Delivery driver lies all the time, staying at home waiting for delivery, no one actually coming at all, but status said "We have attempted delivery of your parcel; however, we were unable to leave it unattended.", STOP LYING PLEASE

They literally came to my house to leave a card that says they could not come to my house to deliver my parcel. Absolutely useless. Just goes to show a good web site doesn't mean anything. They have this front online of being a top global logistics company. I wouldn't reccomend them unless you don't want to get what they are delivering.

A “Sorry We Missed You” card was left in my letterbox on 25 February 2025. The tracking number on the card is invalid and produces an error message when entered online.
I contacted the online Chat service and spoke with a representative who confirmed that the tracking number was invalid. As a result, she was unable to provide any assistance.
I find this situation extremely frustrating and wholly unacceptable. It demonstrates poor attention to detail and a lack of accountability within the delivery process. It gives the impression that smaller customers are simply dismissed because we lack the scale or influence of larger clients.

If I could give -100 I would. This company has to be THE WORST courier company I have ever dealt with.
Its now been a month since package was picked up & it still hasn't been delivered to the destination. Tracking online isn't updated. You ring & they just say we are following up. The complaint section only lets you write 250 characters. I've now spoken to over 30 people to try & get an answer and still no result.
Please don't waste your time or energy on this company. They should be closed down permanently.

My package has been sitting in a warehouse in regional Victoria for 4 days with zero activity. I contacted them by email to be told it would be delivered the next day. Checked next morning and it’s still sitting in same location. Call them to be told it’s due to a large number of deliveries and will be delivered Monday. So pack will take 10 days to travel 93km in the same state. I will never use this company my self and will strongly urge any company I deal with to find a better delivery service. If I could give a minus 5 star rating, I would.

I don't do reviews often but can't let this one go.

No communication about address issues within their own internal database preventing important, time-sensitive shipments from being delivered on time.

No adequate same-day pickup guarantee options and couldn't advise where my nearest depot for collection would be

Parcels from various online shop always arrive in the due time bracket tracking updates for my parcels regularly up dated if not operated has gotten on to it with out the constant run around or rush to get me of the phone and when told that they will up date it's been done and driver is courteous when I meet them out the front of my residence I recommend parcel delivery services above all others in my area

Absaloutely terrible company, would not use this guys ever again, and if your a supplier using these guys, be prepared for your clients to be very very angry. It wouldve bern quicker, more efficiant and less of a headache to drive from victoria to NSW to pick up my parcel instead of yousing this useless company

Got a message that they couldnt delivery my package, I contacted them and asked why? The customer support representative, if you can call her that, Khate C said the driver couldnt locate my property. A property Ive lived at for 4 years and got 1000's of packages delivered to with zero issues prior. They then said I need to come pick up the package, after explaining I paid for delivery she said I have to contact the shop I bought it off for them to apply to re-send my package? instead of just re-sending my package that she admitted they failed to send.

My previous delivery (last week) according to the TGE tracking, sat at the depot in my WA regional town for 5 days before it was finally delivered! My security cameras showed 2 people made the delivery, one stood at my gate, obviously giving orders or training a new delivery person on what to do. Sure, I got my package but 5 days later after it supposedly arrived at my local depot.
Yesterday, I received a text message from TGE saying, sorry my package is delayed. Today I received a text at 1.47 pm local time advising my package is out for delivery. It’s now 8pm….
TGE is an absolute joke! Has been for years!!!
We pay a premium for delivery from online shopping platforms to be done in by this lot!

What a terrible experience. I was due to receive a parcel that required me to be home to accept. I stayed home on the day of delivery and received a text telling me they were unable to deliver as no one was home to accept the parcel. Umm, I was home but no one came to my door and knocked. Typical lazy courier. I started an online chat to ask why he did not just deliver my parcel and initially the person told me because no one was home. I challenged this and he then told me it was because the seller had set special conditions for delivery and they could not meet these and that I had to get the seller to fill out a form to have the package released. I don’t buy any dangerous or high risk products so was confused by this. The seller was listed simply as ‘SFX’ on the shipping label. I had no idea who this was (it was obviously the parent company and not the brand of the item I purchased). When I asked the guy for any more information as I had not purchased anything from a company called SFX, he told me I should know as I was the one who bought from them and then basically left the chat. Nice customer service effort. Twenty mins later I got a text to say my package had been taken to a package collection point for me to pickup. Ummm, I thought you said it couldn’t be released without approval from the seller? Such a bad experience both in terms of delivery and customer service. Spend your courier dollars elsewhere people. Now I’ve wasted nearly a whole day waiting for parcel that never came and have to make a special trip to go and collect it.

If I could leave negative stars I would. Absolutely useless. After leaving a review on another site they reached out to me. And again lied about how they could help and how they would ensure my parcel would make it me this time. But again their driver didn’t deliver and they expect me to go into town to collect 40min drive away. Better yet the hours of their operation match my own working hours so I won’t be able to collect the package and it will be sent back. And all they could say to me was thanks for letting me know! Useless

If i could give zero stars i would have. Their tracking doesnt work and rgeyrr considerably slower than the others. Ordered stuff frkm a shop and came in 2 irders. 1 arrived within 2 days but global express took weeks. They are so bad that if marine deals are to keep using them il be doing my shopping elsewhere

Update:

when they see your negative yet of course fair enough review, they will ask you to contact them via messenger, and they will only reply this to all of you:
"Thanks for confirming these details and apologies for not dropping the freight at a service hub by now. The depot mentioned they'd be doing it yesterday but they did not do it, so I will definitely need to chase this up.
Once I get an update from them, I'll be sure to message you here. If you have any further questions/concerns, please don't hesitate to contact us."

If Satan use TGE to deliver people to hell, I think everyone will be going to heaven.

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Just wondering, how is it possible for a delivery company to text "We attempted to deliver yet it failed" something like that without ringing any bells, putting nothing in the mailroom, contacting no one right after texting "Hey! your parcel is coming between 10 and 12"? This is ridiculous, I've got my hardware for my Internet there, now I have to cautiously use my mobile data and recharge and recharge so that I could get things done. Can't believe my package got sent back to god knows where and customer service kicked me to a hub to pick it up. fine, I'm okay with it, but the next day, which is today, they said my package will be delivered again, yeah okay, then it says it's "partially delivered" What? what does "partially delivered" even mean linguistically? and then at noon, it popped up with "there's some technical issues and we need to redeliver" What TECHNICAL issue exactly is that for PHYSICALLY BRINGING SOMETHING FROM A PLACE TO ANOTHER PLACE????? pls, pls, pls, god please help me. I paid 20 dollars for this shipment and what do I have here?

I only give them 1 because 0 is not an option. The delivery drivers are the worst that I have ever encountered. They show absolutely no respect for your parcels when delivering, literally tossing them into the front lawn. I have also had parcels not delivered because either the driver could not find the address, which is in suburban Kempsey, not a random farm estate and/or delivering to the wrong address. This is mind boggling since I have my Villa well signed in 2 places out front showing 2/66 and the address it was delivered to was clearly a house, number showing on the front as 52. I can not get direct contact with anyone in Australia who can assist and the staff become grumpy when I request local support.

So this is an update. I received the same lame response that everyone else has. I do not use FB so cannot use the only link option provided. I have again contacted their offshore call staff and been told that this is now the senders problem. I now plan to find a government body that can assist Australian consumers against this very dodgy company. They accept no responsibility for their incompetence and have 0 aftercare for receivers.

Delivered my item 13 kms from my home. I Paid for delivery to my home . Not Good Enough

ordered from a store about an hour's drive south of my location; 3 days later, as I check the order, I'm informed the order is at their depot, about a 90-minute drive from my location in the opposite direction!!! This means they even drove past my place on the way to their depot, unbelieveable

Absolutely disappointing. I don’t know if their drivers are just pure lazy or they don’t have enough drivers to even attempt to deliver parcels? I was home the whole time but no one rang or texted me. I had to drive to the hub which is 30mins away. Waste of time and gas!

Amazing experience — if you enjoy missed deadlines, broken promises, and surprise parcel limbo.

My order arrived in two parts, due Jan 10. I contacted TGE on Jan 9 (since it was a Friday and I knew the package would not be delivered on a Saturday) to check if I needed to be home to sign for it and was cheerfully informed the parcel wouldn’t arrive that day cos they were 'too busy', but I definitely needed to be home to sign for it. SURPRISE: part 1 showed up that day — no notification, no signature taken just a magical materialization at my gate.

When part 2 is not included I ring to find out where it is???
Am promised it will be delivered Jan 12. Then “the 13th.” Then "the 14th." Then “someone will call.” Then radio silence. I spent days at home waiting for a package I had to sign for while TGE performed their Houdini routine. The seller even reshipped the missing half but couldn’t use another courier because apparently logistics bow to cosmic rules about box size. God only knows when and if that will ever appear.

Jan 19 — “out for delivery” notification. Doorbell camera footage shows the driver looking directly at the doorbell, deciding then instead to force open the hydraulic arm electric gate and jam a nearly 30kg parcel through it, then drive off without ringing OR asking for a signature. The house door was open. We were home. But why be conventional?

I’d give negative stars if I could — but apparently the system only allows a single, lonely star. So here’s your one-star review: zero communication, zero accountability, and a high chance of property damage. Bravo, TGE. I’ll be posting this everywhere I can.

And TGE I notice that you respond to the complaints. I imagine that's a full time job for one or more of the employees!! That said if you are going to write the same response to me that you have written to all the other complainants, save it for someone else. I am not interested in your direct copy and paste of a message that does nothing to deal with the issue. If you have something of interest to write then I will be very very interested to hear it! But I imagine it will be crickets.

You lot should be ashamed of yourselves. You're a complete joke - but not the funny kind of joke.