We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... Ver mais
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Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY Rochdale, GB
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We were able to get onto our lane fairly quickly and system was fairly easy to use. Only negative was the level hygiene as there used glasses left at lane and area had not been cleaned after previ... Ver mais
A empresa respondeu
Staff at Rochdale branch were brilliant. Our karaoke booth has a fault but staff sorted it straight away offering us laser quest. We had also booked bowling and lunch deal for the kids. Really frien... Ver mais
A empresa respondeu
All the staff were friendly and helpful. We were 2 adults and a child and enjoyed our experience there. £19 for 1 game and 3 x Junior burger and chips (food was disappointing but for £19 for 3 you ca... Ver mais
A empresa respondeu
Bowling was fun, arcades were good, food was mediocre at best and took ages, we had finished our game and then had to wait at least another 30 minutes for our food
A empresa respondeu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Unit 3, Sandbrook Leisure Park, Sandbrook Way, Rochdale, OL11 1RY, Rochdale, Reino Unido
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I really enjoyed your bowling
For last week Harry Mae and
William

Resposta da Tenpin - Rochdale
the venue was getting done up loads mess and ladders around think they should of closed it to the public until they done what was needed to be done first lane we got put on wasnt working then got moved to another lane that didn't work straight away kids got very impatient and stressed out

Resposta da Tenpin - Rochdale
No issues with bowling, everything worked as expected. The venue is under construction building new parts, they are disguising the construction noise with music which means it’s really loud inside. Hopefully music will become more reasonable once the new attractions are complete

Resposta da Tenpin - Rochdale
I understand that you have to refurbish the area but the noise was distracting the bar was dreadfully expensive no draft breathe bottles was expensive wait on food and trying to eat in the arcade was uncomfortable as children was just running riot around us, had too many children’s party’s on at once considering that they were in a refurbishment,machines at end of our lane kept distracting us from the games as the made the most unusual sounds plus children was running around our lane wiring to put tickets in the machine to say how much the bowling cost plus food and drinks it was rather off putting especially for over £140+

Resposta da Tenpin - Rochdale

Resposta da Tenpin - Rochdale
Had a really good time, we did have a faulty lane however and no staff were available to support when we asked for assistance- this did delay the game but overall we had a very good deal and a nice time.

Resposta da Tenpin - Rochdale
Careless staff. Had booked food, which was pre booked with games. So staff was aware, they also told us food will be brought to us half way through. With nowhere to sit as we was on the row with no seating. The children had no option but to sit on the floor and eat. Which when it’s a public place and different shoes on the floor, it was the worst place but the only option. We asked regarding a table we was next to, and refused due to it being reserved. However out of the 2 rows of tables that was ‘reserved’ there was only 1 row used.

Resposta da Tenpin - Rochdale
I booked a Staff Party online at Rochdale Tenpin.
Friday 9th January at 4pm for 8 people.
We arrived to find NO HEATING, MAJOR IMPROVEMENT WORKS HAPPENING ( noise from drills and workmen banter ) LIMITED SPACE TO SIT and NO BAR (some bottles available) We had pre-paid for 3 games so had to suffer the environment for over 2 hours! Why doesn't online inform people of possible disruption? NEVER AGAIN

Resposta da Tenpin - Rochdale
Was told the wrong lane so Waited 40 mins past our start time then my daughter noticed our name on a totally different lane.
Was unable to complete both games of bowling during the visit due to starting so late.
Work is being done on several lanes so venue was very loud and overwhelming for us.

Resposta da Tenpin - Rochdale
Renovation works probably didn’t help, but food was microwaved and almost warm, the lane has faulty bumpers (one stuck partially up), the ball return system didn’t work just collected the balls behind the pins - poor experience really

Resposta da Tenpin - Rochdale
We had a really good time. My 2 year old loved the bowling and the older ones enjoyed the pizza as well.

Resposta da Tenpin - Rochdale
After the first go the bumpers wouldn’t go back for our player that needed them. We were moved to another lane and same happened there half way through. So then they set it so bumpers were up for all players, which then ruined the competition for the other players

Resposta da Tenpin - Rochdale

Resposta da Tenpin - Rochdale
We booked online for 1 game for 3 people. Before we was even half way through our game we were told we'd have to leave before finishing our game as there was a large booking coming and they needed the lane free. When approaching the desk to let someone know we had left the girl behind the counter point blank ignored us until I just decided to speak to her without her acknowledgement. We were offered a free game upon return however it was a visit and I do not live in the area. There shouldn't of been available times on the website of they knew they were fully booked. & The manager didn't come to deal with us herself she sent another member of staff over.

Resposta da Tenpin - Rochdale
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