I wanted to write thank you for the exceptional service provided during my mortgage application by Beth Carter. with quick response times, patience, and clear guidance made a huge difference to my ex... Ver mais
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Leia as opiniões dos outros
This is really about Olly(employment number P509469). He went above and beyond in answering my questions even though it wasn't strictly his department. Much appreciated.
A empresa respondeu
I had 3-4weeks to remortgage a property held in my limited company before the fixed rate ends and the repayments doubles. What I initially thought would be a stressful process was made si... Ver mais
A empresa respondeu
The assistant Hasna Beagom was really helpful, professional and patient. She answered all of my questions and explained timelines, what was required of me to enable the paying off of my mortgage and w... Ver mais
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Informações sobre a empresa
Sobre The Mortgage Works
Escrito pela empresa
The Mortgage Works is the buy to let lender of Nationwide Building Society.
Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.
We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.
Informações de contacto
Pipers Way, SN38 1NW, Swindon, Reino Unido
- www.themortgageworks.co.uk
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Professional customer and lovely person…
Professional customer and lovely person who explained
21 de maio de 2026
Resposta da The Mortgage Works
We appreciate your kind words. We're glad our team provided excellent service.
Good service, clear instructions
The person (Beth) who dealt with my case was very helpful, with clear instructons and assistance.
She also gave me clear information regarding the next steps and the likely timescales for completion of my case.
21 de maio de 2026
Resposta da The Mortgage Works
We're happy to hear you received clear instructions and assistance. We appreciate you letting us know about the helpful information regarding next steps and timescales.
Darren was very good and I am happy…
Darren was very good and I am happy with the rate secured.
21 de maio de 2026
Resposta da The Mortgage Works
We are so glad you are happy with the rate secured. Thank you for your kind words!
Mr Nazim Uddin has been very helpful…
Mr Nazim Uddin has been very helpful and accomated, he is very professional and explained things very well regarding application.
20 de maio de 2026
Opinião espontânea
Resposta da The Mortgage Works
We're happy to hear our team member was helpful and accommodating! We appreciate you acknowledging their professionalism and clear explanations.
Our adviser was very friendly and…
Our adviser was very friendly and knowledgeable it was a very simple process.
20 de maio de 2026
Resposta da The Mortgage Works
We're so pleased our adviser made the process simple and friendly. Thank you for your kind words!
Mr Nazim Uddin has been very…
Mr Nazim Uddin has been very professional and helpful regarding my purchase application.
20 de maio de 2026
Opinião espontânea
Resposta da The Mortgage Works
We're glad to hear our team was professional and helpful with your purchase. We appreciate your feedback.
Tai is the best!!
I contacted on four separate occasions to inquire about my statements, as the matter was urgent. I am very grateful that Tai Mason was the one who answered my final call. He promptly sent them to me. I truly wish I had been able to speak with him during my initial attempt. He was delightful and incredibly helpful. Give him a bonus for outstanding service. Thank you so much!!
21 de maio de 2026
Opinião espontânea
Resposta da The Mortgage Works
We are so happy to hear about your positive experience and appreciate you sharing it. We are glad we could assist you promptly with your urgent request. We value your feedback.
Resposta da The Mortgage Works
We're so pleased you found the process clear and transparent. Thank you for your feedback
Very professional and efficient
6 de maio de 2026
Resposta da The Mortgage Works
We truly appreciate your kind words. We are glad we met your expectations.
Really helpful advice with mortgage…
Really helpful advice with mortgage application. Just awaiting outcome but communication great so far.
19 de maio de 2026
Resposta da The Mortgage Works
We are so glad our advice was helpful with your mortgage application. We wish you the best outcome!
Everything was straight forward to do…
Everything was straight forward to do the assistant was very knowledgeable.
18 de maio de 2026
Resposta da The Mortgage Works
We are so pleased everything was straightforward and our assistant was knowledgeable. Thank you!
Offer low interest rates for btl…
Offer low interest rates for btl mortgages and short periods to release money.
14 de maio de 2026
Resposta da The Mortgage Works
We appreciate your feedback regarding BTL mortgage rates and release periods. We are always working to improve our offerings.
I've been with TMW for years and Neil…
I've been with TMW for years and Neil is great and very thorough in ensuring I knew everything I needed to know. Neil answered any questions clearly and ensured I understood everything before proceeding. Very diligent and kept me informed every step of the way. Thanks Neil, you are a credit to the company.
14 de maio de 2026
Resposta da The Mortgage Works
We're delighted to hear about your positive experience and that our colleague provided such thorough and clear guidance. We appreciate you sharing your feedback.
Resposta da The Mortgage Works
We're delighted you found our service polite, focused, and effective. Thank you for your kind words.
Resposta da The Mortgage Works
We are so glad you had a positive experience with us! Thank you for your kind words.
The process was straight forward and…
The process was straight forward and the personnel was very helpful and professional
14 de maio de 2026
Resposta da The Mortgage Works
We're glad the process was straightforward and our team was helpful and professional. Thank you for your feedback!
Time wasters when it came to applying…
Time wasters when it came to applying for a mortgage. Every time they declined and requested further information, i provided the information yet they still managed to find other excuses to decline. Stay clear and go to Halifax or Natwest or any other proper ‘big’ bank.
1 de abril de 2026
Opinião espontânea
Resposta da The Mortgage Works
Thank you for your feedback. We are sorry to hear about your mortgage application experience. We aim to be transparent and will review our process.
Nazim was very informative
Nazim was very informative, very pleasant and very accommodating. He made every effort to make points clear and was knowledgeable.
13 de maio de 2026
Resposta da The Mortgage Works
We're happy to hear that the service was informative, pleasant, and accommodating! We appreciate you acknowledging the clear communication and knowledge.
Great personable service from Daniel
13 de maio de 2026
Resposta da The Mortgage Works
We're glad you enjoyed your experience. We appreciate your kind words.
Brilliant service and easy to process…
Brilliant service and easy to process applications
12 de maio de 2026
Opinião espontânea
Resposta da The Mortgage Works
We're glad you found our service brilliant and easy. Thank you!
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