Ticketline Opiniões 

great service and very quickly resolved my problem

I had to transfer tickets to a friend. I thought this was going to be complicated. I just emailed support, they asked for 2 pieces of info, and got it done. Much easier than I expected.

I had booked tickets for a local circus show, but after I had received them, a change of circumstances meant that I could no longer attend on that date.

Having tried unsuccessfully to contact the circus team via social media, I emailed the ticket seller Ticketline to see if I was able to change the tickets to the following day - I was prepared to give up my more expensive tickets for the cheaper ones, but was not optimistic that they could help.

I couldn’t have been more wrong!
Within half an hour of emailing, a Customer Service agent from Ticketline had not only changed to the tickets to the exact seat booking for the next day, they also emailed back to confirm they had been changed.
I have already contacted the Customer Service agent directly to express my thanks, and to give them direct praise for their quick resolution.

This kind of speedy customer service without multiple back and forth Q&A’s to resolve a query shows a very customer-focused attitude, and helps keep customer satisfaction high.

When I next book tickets for an event, and if I see that Ticketline are the selling agent, I know I will be in safe hands!

Brilliant compassionate and speedy customer service response to tickets bought and not able to use due to personal health issue. No difficult questions asked just quick and efficient resolution

I always use Ticketline for my concert tickets far more keyed into given the customer a better ordering service than the rest especially those whose name starts with Ticketm.......... and their subsidiaries. With the Take That fiasco in Manchester it was major concern that we would get shafted like many people we know by the big T company. However i left my query in the capable hands of a girl called Chloe who looked into my enquiry and kept me informed all along the way on what was happening. First class customer service from Chloe thank you so much.

So helpful, I had to cancel tickets for an event as we suddenly couldn't make it, but we could make a later date - I thought it would be tricky but they organised it all very professionally and quickly and empathetically - to put my mind at rest!

Excellent customer service from Chloe.
My issue was resolved with one email. Swift and effective service.
Thank you!

Chloe was excellent in sorting out my issue. Very quick response & my issue was sorted smoothly

Absolutely brilliant. I booked two tickets at The Forum Bath for the Billy Joel tribute event. I booked Circle Row B tickets - there were no Row A seats when I booked. I noticed on the website today that there were two Row A seats now showing as free. I thought let’s give it a try to swap, not thinking that it would happen! So I phoned Ticketline Customer Services this morning and asked if my seats could be changed. Well, the guy who answered my call (instantly, no waiting) said yes, no problem. A really nice, friendly and helpful person. It was all done and dusted in a couple of minutes and I received the new tickets by email a few minutes later. Perfect. Thank you so much.

Very pleasant and quick service. Thank uou

Customer Service was excellent.
My query was answered within minutes and sorted in full within one day.
I would certainly use Ticketline again to purchase event tickets

had an issue with tickets for an event this week and ticketline resolved it successfully within 12 hours

Ticketline was so helpful & understanding about my query. I can't believe how wonderful they were when I contacted them. Thank you Chloe!

Fantastic so helpful resolved my issue with in one email to customer service, Chloe got everything sorted for me. I had deleted my E tickets and she resent them stright away. Thank your for your speedy response

We got in touch by email, as we hadn’t received our tickets and the event was in a couple of days. I also left a message on the helpline. The tickets were resent within a couple of hours, which was brilliant.

I had lost the pdf containing my actual tickets only noticed - week prior to the concert, I emailed the customer services last night who sent my pdf first thing this morning. Brilliant customer service

Customer service was 10/10. Replied to my email very quickly & were able to resolve my issue. Shout out to Chloe!

Chloe contacted me quickly and solved my issue straight away. Excellent customer service. Thank you