Ordered a made to measure double curtain track from Tracks Direct a few months ago. Had some issues with a delivery partner but had contact with Natalie Friquiche at the company and she was unbelievab... Ver mais
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Leia as opiniões dos outros
Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... Ver mais
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The track is good quality and looks the part, but i had discussed my requirements with a sales person and the track that arrived was smaller than my original request and didn't fit the space (too far... Ver mais
We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor e fabricante de cortinas
- também em
- Loja de cortinas
- Loja de cortinas e persianas
- Loja de persianas
Escrito pela empresa
Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.
Informações de contacto
Unit 6, High Wycombe Business Park, HP11 1NY, High Wycombe, Reino Unido
- 01494 460198
- fiona@tracks-direct.com
- www.tracks-direct.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My curtain rail was well packaged to…
My curtain rail was well packaged to keep it safe, I have not had it fitted yet however it looks good
Quick and easy to understand guidelines
The tracks were great
The tracks were great. I am using that company for years. Highly recommended
This company are excellent
This company are excellent, ordered online giving the measurements and collected 3 days later, absolutely perfect. went in person to collect and the people could not have been more helpful. Saw some of the more complex bends for different windows and I do not know how they can make these so accurately. Definitely would re uses again.
Quick and good product
Ordered made to measure corded track to…
Ordered made to measure corded track to suit bay window on Sunday evening and received within a week. Sales and customer services excellent in reply to my email questions and help with installation advice.
Installation 5 metres up in a hallway
We had a 3.5metre rail and curtains with a 5.0 metre drop installed in our large hallway. The installer, Michel did an excellent job in an awkward area. The customer service was also very good, answering all our questions and recommending which products to use.
We are very, very pleased with the results.
Excellent service with a super product
We wanted a metal track for our bay window with two bends in just under a 4m length. When it arrived it did not fit correctly. There had been a misunderstanding about some of the measurements. However, this was easily resolved over the telephone with Ruth in the Sales & Tech department who could not have been more helpful and the very next day a replacement arrived which is a perfect fit. With customer service like this, I would recommend them every time.
The track was of excellent quality
Unable to fulfil order so cancelked…
I ordered a track but despite several emails with measurements just kept being asked to check figures which were correct (second time) but seemed unable to make tracks. Eventually gave up and cancelled. Have gone elsewhere with no problem and considerably cheaper.
Easy ordering and fast delivery
Easy ordering and fast delivery. There was a minor delay receiving the order confirmation and I thought the delivery charge was a bit high for the items I ordered - but overall a good experience and the customer service team were very helpful when contacted.
Really good quality product.
Product suppled was delivered on time…
Product suppled was delivered on time and easy to install. Also kept well informed of progress
Curtain track fits perfect…great service
Perfect fit for a complicated bay window
Ordered complicated bay window metal track with minimal room for error and no walls square or parallel with each other. Uploaded triangulated dimensions online and crossed my fingers. It arrived well wrapped, on time and fitted perfectly. Will use again for next window without hesitation.
Excellent experience and product.
Ordering was relatively easy due to clear instructions and diagrams on the website to ensure good measurements. Communication was excellent: I was emailed a diagram so I could check measurements and my queries were dealt with promptly and helpfully with adjustments made for the particular space. The delivery was a day late BUT I was kept informed and the track, completed with two angles over a length of over 3 m, was packed really well so it arrived in perfect condition. Overall, I am very pleased with the whole process and would recommend the company without hesitation.
Great service
Curtain track arrived within a week of order and on the expected delivery date. Well packaged. Great service. Would use again.
Great service
Tracks direct is the only place I could find to have the custom length of track I needed. Packaged well to prevent damage in transit, having got the track in place I am very happy
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