T W White & Sons Opiniões 

403
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Classificada 5 em 5 estrelas

Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble... Ver mais

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Informações sobre a empresa

  1. Concessionário de veículos motorizados
  2. Concessionário auto

Informação fornecida por diversas fontes externas

Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

403 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(403)

359 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

So impressed

So impressed. To avoid a cyclist I hit a post and took off my door mirror. Rob managed to sort out a temporary fix so that I actually had a mirror and ordered the parts needed. It’s now fixed and I was lucky as the camera didn’t need replacing, saved me £500+. Honest and genuine customer service

6 de agosto de 2026
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Resposta da T W White & Sons

Clare, we're glad our Bookham team could help. Thank you for your kind comments, much appreciated.

Classificada 5 em 5 estrelas

Great service

Very easy to book. Staff are welcoming and professional. A clear explanation of the courtesy car and its differences from mine. The car was cleaned when I collected it. Have used TW White since 2018 and very happy with them.

15 de julho de 2026
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Resposta da T W White & Sons

Barbara, we're so pleased that you continue to be a satisfied TW Whites customer whilst dealing with our Byfleet servicing team. We hope to see you again next year.

Classificada 5 em 5 estrelas

The Best!

Always friendly, super helpful and efficient. I live 40 miles from Orpington but continue to bring my MX5 back here for service!

21 de julho de 2026
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Resposta da T W White & Sons

Ian, thank you for your kind words regarding our Orpington Mazda service team. We look forward to your next visit.

Classificada 5 em 5 estrelas

Great customer service

This is the third new Mazda that I have bought from Whites. Always great service, friendly sales team and no hard sell. The team are knowledgeable about the cars they sell and are very helpful. Great customer service.

30 de julho de 2026
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Resposta da T W White & Sons

Alan, we're happy to find that our Weybridge Mazda showroom team have continued to provide a consistently high level of service throughout your experience with us over the years. Thank you for your comments.

Classificada 5 em 5 estrelas

Very pleased with the vehicle I…

Very pleased with the vehicle I purchased it was what I was looking for, & very happy with Rob the salesman who provided all the info to get me on my way, only downside for me personally it’s a long way to go back each time if needed.

30 de julho de 2026
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Resposta da T W White & Sons

Thank you for your positive comments about our Bookham Mazda showroom team. Sadly TWWhites don't have a site nearer to you, though you do have the option of choosing a closer approved Mazda franchise site. But if anything else comes up, do give us a call.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service

19 de junho de 2026
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Resposta da T W White & Sons

Matt, thank you for your kind comments about our Byfleet aftersales service team. We look forward to your next visit.

Classificada 5 em 5 estrelas

10 out of 10

No sales pressure at any stage from Rob.
Informative on every question.
Accurate delivery date.
Would thoroughly recommend.

30 de julho de 2026
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Resposta da T W White & Sons

Ron, your recommendation means a lot to our showroom team, so thank you for taking the time to leave comments about your positive experience with us. We look forward to seeing you again in the future.

Classificada 5 em 5 estrelas

Friendly sales people not pushy like…

Friendly sales people not pushy like some car dealers.when I got my car home realised that there was no mats called dealers they apologised and sent mats out no problem nice people to deal with

30 de julho de 2026
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Resposta da T W White & Sons

Duncan, thank you for your positive comments about our Orpington Mazda showroom team. We do hope to see you again in the future.

Classificada 5 em 5 estrelas

Excellent choice

My brother and I were looking for an Approved Used car after I had just passed my driving test. Before visiting TW White & Sons in Orpington, we had been to another dealership and looked at a few cars, but none of them felt quite right.

When we arrived at TW White & Sons, we met Simon from the sales team. He was friendly, welcoming and never once made us feel under pressure. Initially, he showed my brother a car that suited what he was looking for, and Simon made the whole buying process smooth by helping with all the paperwork and documentation. My brother was delighted with his new car.

At the time, they didn’t have a car that matched exactly what I wanted, but Simon told me there was one at another branch that met my criteria and offered to have it brought over for me to view. The very next day, he had arranged for the car to be transferred.

What impressed us most was Simon’s honesty. Before I even drove the car, he explained that it had an issue where it was pulling slightly to the right under braking. His transparency gave us confidence because he wasn’t trying to hide anything. I took it for a test drive, loved the car, and decided to buy it. Simon promised the issue would be fully resolved before handover, and he kept his word. The car was repaired, prepared to a very high standard, and he even filled the fuel tank before I collected it, which was a lovely surprise.

Both my brother and I ended up driving away in our dream cars, and we genuinely feel we made the right choice by buying from TW White & Sons. Simon was professional, honest, knowledgeable and never pushy, which made the whole experience enjoyable from start to finish.

The Approved Used vehicles are presented in excellent condition, and the team clearly goes above and beyond to provide outstanding customer service.

We would highly recommend TW White & Sons in Orpington to anyone looking for a quality used car and a dealership you can genuinely trust. Thank you, Simon, for making our first car-buying experience such a positive one!

16 de julho de 2026
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Resposta da T W White & Sons

Nimesha, we do strive to find customers the right car for them so it's wonderful to hear you describe your car as 'your dream car'. It's great to hear that you felt supported by the Orpington showroom team throughout your buying experience. And of course if there's anything we can help with in the future, do let us know. Your recommendation is appreciated, thank you.

Classificada 5 em 5 estrelas

Great service

Great service, friendly and informative 😊

16 de julho de 2026
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Resposta da T W White & Sons

Karen, we're happy to hear you had such a positive experience with our TW Whites Orpington Mazda showroom team.

Classificada 5 em 5 estrelas

friendly and knowledgeable staff

friendly and knowledgeable staff. Use of hire car

9 de julho de 2026
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Resposta da T W White & Sons

Debbie, we really appreciate your positive review for our Byfleet service team, thank you.

Classificada 5 em 5 estrelas

Great all round

They answer the phone, are polite and helpful, and do what they say they will. What’s not to like!

23 de julho de 2026
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Resposta da T W White & Sons

Mark, thank you for taking the time to let our Bookham service team know how we did. We look forward to your next visit.

Classificada 5 em 5 estrelas

These guys went above and beyond

These guys went above and beyond. Due to factors beyond anyone’s control the delay for my new car was shortened to the earliest time possible.

Above and beyond. Literally. The staff at Mazda on my behalf dealt with fords, at times motability and obviously myself. Absolute professionalism. A big thanks to rob and Christian . Ty mazda

16 de julho de 2026
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Resposta da T W White & Sons

Ben, our Bookham Mazda showroom team strives to provide a top quality service to all our customers, so we're glad we could assist. Don't hesitate to contact us if there's anything more we can do in the future.

Classificada 4 em 5 estrelas

The purchase of my used Mazda

The purchase of my used Mazda was seamless from start to finish. The guys at TW White were very accommodating as they saved me a trip to Orpington by bringing the car to Bookham to view.
It was beautifully prepared with a service, mot and warranty for a year of worry free motoring. Special thanks to Aaron Clarke for the keeping me informed throughout the sale.

16 de julho de 2026
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Resposta da T W White & Sons

Mark, thank you for letting our Mazda showroom teams know how they did. We're very happy to have provided you with such a positive buying experience, and do hope to be seeing you again in the future.

Classificada 5 em 5 estrelas

A first class dealership

A first class dealership, sales rep was a pleasure to deal with, answered all my queries. I have purchased many cars in the past and found this company I would put at the top of the list. Well done to all concerned.

16 de julho de 2026
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Resposta da T W White & Sons

We're so glad you had a wonderful buying experience with our Bookham showroom team. We do hope to see you again in the future.

Classificada 5 em 5 estrelas

Perfect Life

I have been a customer for 12 years, buying and having serviced three MX5s. Every experience with T W White has been perfect - I can't say that about anything else in my life. If ever there is a vacancy for the post of "Supreme Being" or "Ruler of the World", I hope Service Manager, Louise Brake applies. She would do a much better job and life would be perfect. Thank you!

9 de julho de 2026
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Resposta da T W White & Sons

Andrew, thank you for those lovely words about our Orpington service team which we'll be sure to pass on.

Classificada 4 em 5 estrelas

Good

Good. Poor booking arrangements with an assistant who didn’t seem very au fait with what was required.
Service carried out well except as usual tyres had not been pumped to correct pressures; and I had to take car the following day to local garage to fix an apparent leak.

9 de julho de 2026
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Resposta da T W White & Sons

Colin, we're sorry if booking in wasn't up to our usual standards this time, but we do appreciate the feedback which will be passed to the team.

Classificada 5 em 5 estrelas

Always very helpful and great customer…

Always very helpful and great customer service. They arranged to collect my car and return it and kept me informed when they were due to arrive. Very polite and friendly staff.

25 de junho de 2026
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Resposta da T W White & Sons

Denise, we're glad to hear our Bookham service team delivered such a great service. We hope to see you again next year.

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