T W White & Sons Opiniões 

405
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Classificada 5 em 5 estrelas

Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.

Classificada 5 em 5 estrelas

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de veículos motorizados
  2. Concessionário auto

Informação fornecida por diversas fontes externas

Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Geralmente responde em 14 horas

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4,9

Todas as opiniões

(405)

361 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly and trustworthy staff

Friendly and trustworthy staff. When my car was serviced the details of the service was explained to me.

14 de maio de 2026
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Resposta da T W White & Sons

David, thank you, we hope to be of service to you again in the future.

Classificada 5 em 5 estrelas

The staff at T W White & Sons

The staff at T W White & Sons, Orpington always deliver exceptional customer service.
They are very helpful and will go out of their way to ensure the customer is happy.
My car is serviced each year and I trust their mechanics implicitly and I would not leave my car in anyone else's hands.

14 de maio de 2026
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Resposta da T W White & Sons

Linda, thank you for your kind words for our Orpington Mazda service team. We're happy to hear we've earned your trust over the years.

Classificada 5 em 5 estrelas

I purchased a used Lexus from TW Whites…

I purchased a used Lexus from TW Whites back in April and have been delighted with it. Jake was extremely helpful and the transaction went very smoothly.

1 de abril de 2026
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Resposta da T W White & Sons

Jon, your wonderful feedback and rating means a lot, so thank you for taking time to tell others of your experience with our Weybridge showroom team.

Classificada 5 em 5 estrelas

Great service

I have been their costumer for years. And every time I contact them or bring car for service, staff are kind and helpful. This time they went even extra mile to sort out an issue that I was having with my radio. Very much recommend this branch in Bookham.

14 de maio de 2026
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Resposta da T W White & Sons

Alena, we're so gad our Mazda servicing team were able to help, and thank you for your recommendation which means a lot.

Classificada 5 em 5 estrelas

We purchased used Mazda from T W White&…

We purchased used Mazda from T W White& Sons, and we were so positively surprised by the customer service we received. Aaron went above and beyond explaining the whole process of buying& selling ( as we did part exchange), the car was super clean, he went with us to a petrol station, showing us on the way what's what in the car, organised for us Road tax and even 5 day insurance. Aaron was happy to answer all the questions we had and we can't recommend this place enough to any Mazda buyer ! Thank you, Agata& Mirek

17 de maio de 2026
Opinião espontânea
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Resposta da T W White & Sons

Agata, thank you, our team strives to deliver an excellent experience so we're glad you found this to be the case whilst buying one of our Mazda approved used cars. We do appreciate the recommendation.

Classificada 5 em 5 estrelas

Great customer service

The process of buying a new car can feel somewhat overwhelming but, thanks to the brilliant customer service received from Christian at the Bookham branch, it was made seamless and stress free. He listened to my requirements, wasn’t at all pushy and delivered the car in brilliant condition.

10 de abril de 2026
Opinião espontânea
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Resposta da T W White & Sons

Thank you, we're happy you found our Bookham showroom team to be so supportive during your buying experience, and we do hope to see you again in the future.

Classificada 5 em 5 estrelas

Excellent service

I take my Mazda to T W White & Sons every year for the annual service. I've always been very pleased with this company and the service provided and will continue to do so in the future!

2 de abril de 2026
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Resposta da T W White & Sons

Phil, it's always great to hear such glowing feedback from repeat customers over the years. We look forward to your next visit to our Byfleet service centre.

Classificada 5 em 5 estrelas

Great Service

Friendly and pleasant staff, efficient and timely service.

14 de maio de 2026
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Resposta da T W White & Sons

Michael, thanks for your praise and kind comments about our team.

Classificada 5 em 5 estrelas

Excellent service

Very helpful advice and professional diagnostics

14 de maio de 2026
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Resposta da T W White & Sons

Richard, we're glad our Mazda service team were able to provide the information you requested.

Classificada 5 em 5 estrelas

Great sales process and service; would recommend

I purchased a Mazda CX-30 from TW White & Sons Orpington. I worked with Stuart Tickner and his colleagues throughout the process. I think they did a really good job. I knew what car I wanted and contacted dealerships up and down the country, and, honestly, it felt like Stuart and his colleagues were the only people interested in making a sale. Most dealerships didn't bother contacting me back, but I was supported throughout the process here, and was happy to make a purchase through this dealership.

I was offered the usual addons you would expect from a dealership in 2026, e.g. GAP insurance, ceramic coating, but I never felt like I'd been pressured into it.

The finance offer was very good and I was supported throughout, even after changing the spec I was going for. I got good advice about what to do with my previous car in terms of trade ins, etc, too. I really couldn't ask for more and I'll likely bring my car back here for service if it's not too much hassle.

The only odd part is that my car didn't come with floor mats and no arrangement was made to get them to me at a later date. Feels like an oversight rather than malice or a failure to provide a service though, and I've not chased it.

7 de maio de 2026
Classificada 5 em 5 estrelas

Care

Experience

14 de maio de 2026
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Resposta da T W White & Sons

Derek, thank you for your 5 star rating of our Suzuki servicing team. We do hope to see you again in the future.

Classificada 4 em 5 estrelas

Fist Year's Service CX-60

Good Service experience and minor issue addressed without fuss.

14 de maio de 2026
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Resposta da T W White & Sons

Antony, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up.

Classificada 5 em 5 estrelas

Dan was great

Dan was great. Very patient and knowledgeable and helped find us the right deal. Love the our new Suzuki.

7 de maio de 2026
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Resposta da T W White & Sons

Luke, thank you so much for your feedback about our showroom team. We're so pleased you're loving your Suzuki.

Classificada 5 em 5 estrelas

Exceptional customer service & care

This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, impartial, informative & everything positive. I highly recommend T.W. White, they are different to any other we’ve dealt with over many years & we travel for 1.5 hours to go there! There is absolutely no pressure to buy & questions are answered honestly. We agreed on a vehicle & during the period we waited they noted a slight damage & ensured it was fixed. However, meanwhile, another vehicle came in that we were interested in. Geoff, had both vehicles ready to drive away so that we could choose when we got there. Although one was considerably more expensive Geoff did not encourage us to buy that one. He just pointed out the pros & cons of both! We bought the more expensive one. We will always stick with Suzuki & will only use T.W. White.

2 de maio de 2026
Opinião espontânea
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Resposta da T W White & Sons

Sandra, what wonderful feedback! It's lovely to hear from repeat customers who've continued to be impressed by the approach of our Effingham Suzuki showroom team. We're pleased that both Suzuki and TW Whites have earned your trust.

Classificada 5 em 5 estrelas

Pleasant

Pleasant, efficient service. Reliable cars.

7 de maio de 2026
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Resposta da T W White & Sons

Clive, thank you for your high rating for our Mazda showroom team.

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