Direct Express® card Opiniões 272

Me seraron mi cuenta debo enviar mi id y nose como hacerlo tengo que pagar mis cosa nadie me ayuda tengo problemas metales no tolero el extres y. No tengo dinero que cual ese dinero yo me sude trabajando para que una situación esta pasado cereal mi cuenta y donde esta mi dinero. No se lo recomiendo esta pre card para nadie que tenga pension.

usdirectexpress.com already know who I am, and I know they are planning to steal my money, and this fraud were authorized through by the government and the balance in my account as of today 6-10-2025 is $18.97 and I have spoken with customer service on June 5 and 6 of 2025 I'm aware Direct Express are attempting and are planning on to steal and have stolen funds from people's credit card, and this is a violation of the law and Direct Express is breaking the law and have violated people rights and think they can just get away with these crimes, without consequences and people can do nothing about it, this is where Direct Express is wrong and there is a higher law above them over man. And I hope this matter can be resolved without further action being taken against Direct Express and request for this fraud suspension to be lift and removed from my account and username on this account is Mrs. LBW.

People from all around the world are experiencing the same problem with Direct Express and have file complaints and you can see from consumer complaint reports, people had fraud suspension place on their Direct Express credit card accounts on different dates and months, and year and Direct Express story didn't

seem to add up what they were telling me, because if the fraud suspension was already there in place on people credit card accounts from the time when Direct Express credit card was first issue by Comerica Bank how could people was still able to have access using money from their credit card, if the card was lock are block and

how could people's money be stolen from their credit cards, if their card was locked, are blocked. And this is a violation of the law placing a fraud suspension on people credit card accounts, if the account is not suspected with fraudulent activity and preventing people from accessing their funds and what reason and purpose did

Direct Express place a fraud suspension on people accounts, if there is no fraudulent activity involved, and the only time when a business can place a security alert are freeze on a person accounts, if they suspect any kind of fraudulent activity and if they suspect fraudulent activity on a person account, they are supposed to

inform the person about it through email are phone and the person have the right to request a copy of their credit card statement showing when and where this activity occurred on what dates and month and year and why didn't Direct Express contacted people and informed them, if they suspected fraudulent activity on their

accounts and why have Direct Express place a fraud suspension on people Direct Express credit card accounts, if they didn't suspect fraudulent activity was involved and Direct Express and government officials is breaking the law and are authorizing this on their behalf and have place a fraud suspension on people accounts not

involving fraudulent activity and are preventing people from accessing their funds has nothing to do with fraudulent activity involved and each time when I was attempting to ask the second and third representative, why does this fraud suspension still remains on my account, if the account is not involving fraudulent

activity and Direct Express did not want to answer my question and hung the phone up on me, and I contacted Direct Express customer service the fourth and fifth time and requested I would like to file a dispute and speak to the supervisor, and I was left on the phone for hours waiting to speak to a supervisor and after a long wait my

call was direct to a supervisor and when I was attempting to explain to her regarding this issue, the supervisor hangs the phone up on me. and Direct Express and government officials are the one themselves who wants to steal people money, has nothing to do

with fraudulent activity, Direct Express is attempting and have stolen people money from their credit card, and they know this is a fraudulent crime being committed and they are telling people their credit card is under fraud suspension, is an attempt to steal people money, the whole company is a fraudulent business corporation and

people money is not safe and Direct Express think people do not know and is stupid, it is them who want to steal people money, because people do not know the real truth what this is really about, has to do with what was written here centuries ago, and for more details please check out page links, for further details.

Please copy and paste this link and share it on Facebook and Twitter! Sign the petition to shut down Direct Express. They are negligent, fraudulent, inconsiderate thieves.

nations94.wordpress.com

biblepsalms23.livejournal.
com/87959.html

Directexpress 1-888-741-1115

Email+ support@usdirectexpress
.com

Direct Express address
P.O. Box 245998, San Antonio, Texas, 78224-5998, United States

HORRIBLE CUSTOMER SERVICE!!
I can't believe this is how I have to manage my hard earned Social Security!!!

I believe I'm being fraudulently chosen by this site. And they are relentless. Calls and text messages sunrise to sunset. Who are you and what do you want with me

After multiple calls, and waiting on hold for hours, and not for the first time, I finally got a decent human on the phone, who could see the many double charges from Walmart, and sent me a claim form. I filled out and emailed the claim form and proof the day I got it. I snail mailed it the next day. They only give you ten days, and I did this within the time frame. According to their rules I should have been credited while they processed this. They sent a denial two days before the ten days were up and before they would have been able to process my case. They falsely claimed there was no error even though I was double charged over 400 dollars. They didn't wait the ten days, didn't wait for my claim nor look at my proof. I was thinking it was an error and could finally be resolved. They are right. It is not an error. It is theft and they are guilty. Update this happened again. I saw double charges on my direct express transaction history in 2026 and they will not resolve it. Edit they finally sent me paper statements going back to the beginning of my account and it adds up on paper so it is the web site that is so inaccurate that it appears to double charge me and never adds up. I also falsely accused others of double charges and it is the direct express customer account transaction history that is wrong. This could have been resolved in 2024.

Direct Express lock my card I could not receive any money out I'm on social security disability I got charged late fees because I couldn't access my money when I call them they gave me the runaround. Was told that they would send me out a new card they charged me $17 for the card after the man told me that I would receive the refund for the card I later found out that I would not receive the refund so basically I had to pay $17.50 for a mistake on their part that they could not resolve this is absolutely the worst bank and if you deal with them you really need to take your money out because no one's there has knowledge of what's going on and they are rude and they are unhelpful.

Direct Express prepaid debit Mastercard SUCKS SUCKS CUSTOMER SERVICE SUCKS SUCKS 0000000000000000000000

My card is being declined even know the funds are there I have call multiple times and they say they fix it and never do or they tell me to call mastercard do not recommend them at all

I am Literally on hold right now for 24 minutes and counting while Shaking with anger ! I do Not and Never had your card and I had never heard of it. I Googled it While holding and yeah ,Who are you and why do you have Any info on me. 44 minutes in she answers. Talks over me and hangs up!!

For the last 3 months 300 dollars have been missing from my account

I just had the worst experience with any type of business I've ever had in my life. That's quite a statement because I'm 67 years old. I literally spent three days trying to get a hold of these people. They say they're going to call you back they don't and then when you call them they say well we're calling you back. Not only are these people incompetent they're arrogant. For a long time they were a good company but these days they are a waste of space. They function even worse than the government. Take your business elsewhere because they will mess you up and not give a damn.

I got married so I called to get a replacement card reflecting my new legal name. They immediately locked my card to verify who I am. I sent in 4 forms of ID. My card has been locked for two weeks. I have no access to this month's funds. Today they told me they will not send me a new card. They said they will not do business with me and told me to call social security to set up a direct deposit bank account. The will keep my funds on lock until this whole new process starts. I may not even get next month's pay on time. All for asking to change my personal information to have an accurate account with them. One customer service guy strongly implied that the company wouldn't keep me locked out if there wasn't something going on. All I did was get married. That's not suspicious. I can't believe social security deals with this crooked card company.

My brother is having such a hard also validating ID that was sent exactly as they requested. Reply will be we are have trouble verify you go to social security and they already have same info. You cannot access your funds. Now we found out that his card was hacked and direct express let someone take 2200 dollars out of his account and my brother cannot even get 1 dollar out. Stop do not use them! Now on the verge of being homeless also.

Warning Direct gets your money provides you a card but purchases keep being declined. direct express blames this on master card here I sit with money available and need to make purchases and unable to do so Social Security needs to find a different company to handle payable benefits better I've tried to transfer funds to other institutions and have been unable to do so. You would think a company like Direct Express who receives most likely millions a month from Social Security could provide better service and options. Better off just to get a check in the mail so far this service has been useless and frustrating.

They are the most up people bank I. Ever delt with I'm bout be homeless because of them I'm down filing a class action law suit they have hold my money to ssi should do something about it I'm sick being on hold hours just get hang up on has anyone told ssi ssdi what going why aren't they doing bout they should respond to all company's I'm bout postal on it's bank I t bot riggt

Card never works, charge 4 dollars for new one,long wait for customer service to activate!

We really need to get a class action lawsuit on for direct express. Im about to be homeless. I am a victim too. How can they just take your money!
I DESPERATELY NEED HELP!
They've taken my moms money. You're on hold for hours. They will hang up on u purposely after holding for hrs. They need to be held accountable. I will die trying to get them held accountable. Im calling attorney General office. Secretary of state! Something has and must happen Today!

I've been trying since August 2024 to get to my SSI funds. I've sent the documents 4 times with only automated replies twice, and no emails as to results of submissions. I've called numerous times. 1) was told shouldn't have included a bank statement with the bank letter, submit again 2) no reason, submit again, 3) because address showed ending in St, but drivers license shows Dr (35 yrs same address, changes along the way. They changed the address on file on their end, said submit again or go to the bank to use the card to withdraw the funds, did that, bank says they don't do that, 4) was told they couldn't process because the bank account applied was a joint account and must be an individual account only held only by the SSI recipient. I'll report back with results of having gone to the bank to set up a single person account and submitting everything for the 5th time.

Wait time is absurd. The employees are very very rude been trying to get my card unlocked for 3 months and still not fixed.I would not recommend direct express to any one.

Representative Mathew is so rude and has no common sense. I ask the simplest question on 🌎 and that person went WW3 on my ass. 🤣 I MUST SAY SINCE COVID PEOPLE ARE SO MESSY NO COMPASSION KINDNESS RIGHT OUT THE WINDOW PEOPLE HAVE NO TYPE OF COMMON SENSE THESE DAYS..CHILEEEEEE IM DONE!!!!