Vileda Opiniões 361

I bought a vileda retractable washing line approx 18 months ago. After 6 months the plastic coating started to separate from the cord. Even hanging a medium load of washing on it causes it to say and a heavier load or a windy day can see the line stretch and see the washing dragging on the ground. Can vileda fix these faults in future? Am I alone in having these problems? Help please vileda. Disappointed New Milton

Nefasto: no escurre bien, el palo es corto y luego te duele la espalda, el material de la fregona solo esparce el agua, no puedes pasarlo por una superficie algo más rugosa. Una de las peores compras que he hecho últimamente, todo un engaño

After surviving my marriage — which felt less like romance and more like a curse — I rose from the ashes like a witch who finally snapped back into her own power. And what does a reborn witch buy herself?
A broom, of course.
Not just any broom, but one to sweep out the old misery, chase away leftover demons, and maybe give me a little lift when life gets heavy.
A broom fit for a woman rediscovering her magic and her spine.
Big mistake.
Because what I received was not a broom.
It was a high-maintenance diva on a stick — just pure broom narcissism bringing back the same marriage vibes.
This broom doesn’t sweep — she demands to be admired.
Full of attitude, no actual results.
Every stroke felt like I was serving her, not the other way around.
No balance, no flow, no magic.
Just resistance and disappointment.
My old cheap broom (may she rest in dusty glory) outperformed this overpriced diva in every possible realm — including the mystical ones — without needing applause.
Good news: I found myself a £5 broom afterwards — and SHE is the real deal.
A perfect 50/50 partnership.
She gives, I give.
She glides, I guide.
Harmony restored.
No drama, just clean floors, mutual respect and peace.
And now, dear Vileda… a question:
Who exactly wrote those glowing reviews?
What spell did they fall under?
Because for the price you charge, this broom should at least sweep smoothly —
or fly, or sparkle, or sprinkle just a whisper of magic, dear Vileda.
Instead, it serves only one thing: your pockets,
while leaving witches like me frustrated, grounded,
and still sweeping the same dust.

I bought a Vileda 1-2 Spray mop. I have 2 problems;
1. The cap at the top of the handle where you input your water solution isn't a screw on. Thus when I pick up the mop to clean or remove the head the solution runs out all over the floor because you need to upend the mop.
2. Replacement mops are very expensive and are bespoke so you can't use other brands.

I wrote to Vileda asking for a replacement, they couldn't even be bothered to respond.

Customer services are not as good as they should be apparently they don’t work in the office all the time
And what they promise doesn’t always arrive
Faulty magic mop head promised replacement 22nd Oct still waiting

El articulo correcto.... de inicio al cabo de 5 meses el muelle se quqeda abajo en el pedal. Y para conseguir un cambio (garantia) 5 gotos un video donde se vea el articulo con el muelle en las posiciones, etc.....

7 fotos 2 video y la factura sobre todo

SERVIVIO POSTVENTA NEFASTO¡¡¡¡

Me parece una estafa el producto vileda turbo,además de carisimo no escurre el mocho se queda empapado.No lo recomiendo.

Absolutely dreadful customer services and communication via email only. Purchased their rotary washing line from Argos. I went for the dearest product as I wanted the quality. A few months later the lines have snapped. Emailed them on 8th Oct was advised new lines will be sent within 10 working days. Waited and followed up and still waiting for them to ship replacement. Will formerly complain t on Argos too, they should be held to account if they want to support this retailer. NEVER AGAIN. Vileda get you act together.

He comprado una fregona turbo y en menos de 6 meses suelta tanta pelusa la fregona que después de fregar tengo que aspirar el sueloaa

Stendino Infinity flex… dovrebbero essere comodo perché allungabile e più alto, ma molto ingombrante, ruote invisibile e solo da un lato del piede è difficile da spostare. Allungabile ma impossibile agganciare mollette nei tubi troppi grossi , e vestiti sempre per terra anche con un minimo di vento. Lo sconsiglio

Der Kundenservice ist wirklich eine Katastrophe.

Unser Vileda Steam+ hat innerhalb der ersten zwei Jahre den Geist aufgegeben. Da das Gerät also noch Garantie hatte, habe ich den Kundenservice kontaktiert. Als Antwort bekam ich die Anweisung, die Verschlusskappe zur Garantieabwicklung einzuschicken – allerdings auf eigene Kosten. Das fand ich schon etwas merkwürdig, aber gut, ich habe sie dann versichert zurückgeschickt (was ich übrigens jedem nur empfehlen kann, damit man einen Nachweis hat!).

Nachdem ich zwei Wochen lang nichts gehört hatte, fragte ich nach. Laut Sendungsverfolgung war das Paket schon längst zugestellt, doch der Kundenservice behauptete, es sei nichts angekommen und sie bräuchten weitere Daten, um den Garantiefall zu bearbeiten. Meine 6 € Porto waren also umsonst.

Ich habe dann alle geforderten Daten, inklusive meiner neuen Adresse, nochmal geschickt. Daraufhin wurde mir versichert, dass ein neues Gerät in den nächsten Tagen verschickt wird. Zwei Wochen später war aber immer noch nichts angekommen. Auf erneute Nachfrage hieß es dann, das Gerät sei zwar verschickt worden, musste aber wieder retourniert werden – weil es natürlich an die alte Adresse geschickt wurde.

Fazit: Ein extrem unzuverlässiger und ineffizienter Kundenservice. Es wirkt, als würden die Mitarbeiter dort nur halbherzig arbeiten. Hätte ich gewusst, dass ich mich im Garantiefall mit so viel Ärger und Hin und Her herumschlagen muss, hätte ich mich sicher für ein anderes Produkt entschieden. Bis heute habe ich das Ersatzgerät nicht erhalten. Wirklich enttäuschend, Vileda.

Der JetClean gibt zuviel Wasser ab und saugt nicht wirklich alles wieder auf. Bei Fugen von gefließten Böden läuft er aus. Nach Reklamation der Geräte, 2 neue erhalten. Selbe mangelnde Qualität. Vileda ist nicht bereit die Geräte nach 1maligem Gebrauch zurück zu nehmen, trotz Beanstandung, Videofilm über die Nutzung, Beweise des richtigen Gebrauchs, Zeugen und Fotos. So vergrault man Kundschaft. Der JetClean ist Augenwischerei!

Peddle broken two weeks after warranty ran out, customer services just ignored emails I sent them , get another make that’s a lot cheaper and lasts longer

Do Not Buy from This SITE!
They use a third party company to send out your goods. The order is fulfilled by DF Sales Ltd T/A Laundry Company.
You only have 24 hours to check for any defaults/defects to the item.
Any issues with the item or a change of mind would require you to send the item back at your own expense.
Better to buy from Amazon or other sites.

Purchased "reflective" ironing board... it doesn't reflect. It is quite steady, easy to fold and unfold, but that's about it- should of purchased basic, cheapest ironing board at competitor instead of investing in this particular one.

Die gabze Bestellung dauerte einen Monat.
Leider überhaupt nicht zu empfehlen. Bestellt haben wir gr 42.
Es steht auch 42 drauf. Ist aber eher eine 39.
Zurück schicken kostet ca 30€
Oder man bekommt einen 80% Gutschein welcher aber ein 30% Gutschein ist, weil 50% bieten Sie ja auf der Seite an. (War die Erklärung)

Absolutely abysmal customer service.... over a month now and no response, no follow up after many attempts from me. Please steer clear of this disgraceful company.

Veramente pessimi compro il set vileda turbo smart dopo due mesi non funziona più il pedale , e neanche mandano un secchio nuovo nonostante ancora la garanzia ... veramente una vergogna . 22 euro buttati nella spazzatura ...

Buongiorno! Vorrei sapere se è possibile fare i moci di colore nero che invece di bianchi, perché quelli bianchi diventano neri subito e sono brutti da vedere. Io lavoro per un'impresa di pulizie . E mi piacerebbe tanto
che inventassero i moci neri. Era solo per sapere se fosse possibile. Grazie. Buona giornata. CINZIA.

Liked the mop but entered the competition and they do nothing in my local area. It's crap.