I’ve had a great experience with XP Health, especially when it comes to their customer service. The team is friendly, responsive, and genuinely takes the time to understand and resolve any questions o... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The selection, price, and quality of the frames offered is a lot better than I expected. I ordered 2 different pairs of glasses, a pair to wear daily plus a pair of prescription sunglasses for driving... Ver mais
A empresa respondeu
The eye doctor I saw through their network was excellent. There were a few frame options I liked. I did a trial order with five sets and allowed XPHealth to pick the other two. They didn't include one... Ver mais
A empresa respondeu
This was such a seamless process. At first when my partner told me about XP Health vision I was confused. Was it health insurance was it a site that sells glasses etc. Once I called and quickly got so... Ver mais
Informações sobre a empresa
- Empresa de software
- também em
- Centro de oftalmologia
- Fornecedor de lentes de contacto
- Grossista de óculos
- Oculista
Escrito pela empresa
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
Informações de contacto
969 Industrial Rd, Suite A, 94070, San Carlos, Estados Unidos da América
- www.xphealth.co
4,6
Excelente
347 opiniões
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There are many frame choices available…
There are many frame choices available and customer service was responsive and helpful when i had trouble loading the prescription data
15 de janeiro de 2026
Resposta da XP Health
We're so glad to hear you found a great selection of frames and that our customer service team was responsive and helpful when you needed assistance with your prescription!
The convenience off ordering online was…
The convenience off ordering online was the biggest benefit I found when ordering!
29 de julho de 2026
Resposta da XP Health
We're so glad our online ordering process provided you with such convenience! Thank you for sharing your positive feedback.
Easy to follow instructions and many…
Easy to follow instructions and many options to choose from
29 de julho de 2026
Resposta da XP Health
We're delighted to hear that you found our instructions easy to follow and appreciated the variety of options available! Thank you for your wonderful feedback.
XP Health is great!
XP Health has a great selection of glasses and contacts at even better prices, and you can order them from your computer! They provide great service and options.
29 de julho de 2026
Resposta da XP Health
We're thrilled to hear you appreciate our wide selection of glasses and contacts, as well as our competitive prices! We're also glad you found our online ordering convenient and our service great.
Ordering with XP Health has been a…
Ordering with XP Health has been a breeze. The customer service is very supportive of resolving issues. The style and process of ordering is simple! The price is extremely fair as well.
29 de julho de 2026
Resposta da XP Health
We're so happy to hear that ordering with us has been a breeze and that our customer service was supportive. We appreciate you highlighting our simple process and fair pricing!
App on site would not work for…
App on site would not work for measurement of eyes, took over three weeks to get a "kit" to do it at home, then took another 4 to 6 six weeks to get my glasses.. even after speaking with customer service. Not likely to use this service again..
29 de julho de 2026
Resposta da XP Health
We appreciate you sharing your experience. We are concerned to hear about the difficulties you encountered with our measurement tools, and we understand how frustrating the wait for your kit and glasses must have been. Your order required a lined bifocal optimization, and the kit exchange added significant time to your timeline — we recognize that fell well short of what you should expect from us.
As part of our service recovery, we added complimentary expedited shipping to your order. We are always working to provide a better experience, and hope to win back your trust.
It was easy to navigate the app
It was easy to navigate the app, find the selection of glasses etc. I would recommend XP Health to my friends and family. Delivery was quick.
29 de julho de 2026
Resposta da XP Health
We're so happy to hear you found our app easy to use and enjoyed the quick delivery. We appreciate you recommending us!
XP health is great and super easy to…
XP health is great and super easy to work with. Once I order, the communication and follow up made me feel at ease. Even when I didn’t like the glasses I ordered, they helped me get a replacement at no charge.
29 de julho de 2026
Resposta da XP Health
We're so happy to hear that you found XP Health great and easy to work with! It's wonderful to know our communication and follow-up made you feel at ease. We're especially pleased we could help you with a replacement at no charge.
Awful
No one knows what they are talking about you call and one person tells you 1 thing and then you call and another says the complete opposite. This has happened every time I have had an interaction and now I just don't call or reach out. I hope my company switches again next year.
29 de julho de 2026
Resposta da XP Health
We are sorry to hear about the inconsistent information you received and understand how frustrating this must be. We reviewed our support history and do not have a record of you contacting our team directly. We'd be happy to reach out to help clear things up.
Resposta da XP Health
Thank you for your glowing review! We really appreciate it.
It has been such an easy and affordable…
It has been such an easy and affordable change for our family of 2. The home kits help if you aren't comfortable using the virtual try-ons, so that is a plus. The quality of the frames is so nice, and for the price it's a WIN WIN!!!!
29 de julho de 2026
Resposta da XP Health
We're so happy to hear that our home try-on kits made your experience easy and affordable! We appreciate you highlighting the quality of our frames. Thank you for your wonderful feedback!
Glad I switched to XP Health
XP Health was easy to navigate and made the glasses buying process very simple and straightforward. I highly recommend using this platform for your glasses needs.
29 de julho de 2026
Resposta da XP Health
We are so glad to hear that you found the process of navigating our platform and purchasing glasses to be easy and straightforward! Thank you for your kind recommendation.
So many options!!
So many options!!! I have so many cute styles for both sunglasses and reading glasses saved!!! And the customer support team was amazing when we needed help with shipping issues! I would definitely recommend this site!!
29 de julho de 2026
Resposta da XP Health
We're so happy you found many styles you love and appreciate your kind words about our customer support team! We always aim to provide excellent service and a wide selection. Thank you for recommending us!
Great and easy to order
Great and easy to order , this is fantastic and save money
29 de julho de 2026
Resposta da XP Health
We're happy to hear that our ordering process was easy and that you found our offerings fantastic and cost-effective. We appreciate your positive feedback!
Easy to use app for eye wear
This app was really easy to use and my glasses came in much quicker than I thought. They fit nicely and I didn't need to make any adjustments.
29 de julho de 2026
Resposta da XP Health
We're so happy to hear that our app was easy to use and that your glasses arrived quickly and fit perfectly! We appreciate your kind words.
XP health is fabulous
XP health is fabulous! They make it very easy to pick out the right glasses; they have a lot of options at great prices. The staff is very friendly, if you do need help with the process.
29 de julho de 2026
Resposta da XP Health
We are so happy to hear you found the process of choosing glasses easy and that you appreciate our wide selection and prices! It's also wonderful to know our staff was friendly and helpful.
Resposta da XP Health
We're so glad you appreciated our selections and found the return process straightforward. We value your feedback!
XP Health- 1st time user
The XP Health app and store was easy to use. My contacts and glasses were shipped right to me with little effort and quickly.
25 de junho de 2026
Resposta da XP Health
We're so pleased to hear that you found the app and store easy to use, and that your contacts and glasses arrived quickly and with little effort! Thank you for sharing your positive experience.
Easiest and least expensive service ever!
It was the easiest and least expensive eyeglass purchase I’ve ever made. The virtual try on was super helpful. Also, the service team noticed something was off about the script and called me before filling it to double check. So I got exactly what I wanted with no returns and no hassles.i chose to upgrade to transitions, but if I hadn’t done that, the glasses would have cost me about $50 in total, including frames, rx lenses, anti scratch. It was great. Highly recommend!
29 de julho de 2026
Resposta da XP Health
We are so pleased to hear that your eyeglass purchase was easy and affordable! It's wonderful that our virtual try-on feature was helpful and that our team's attention to detail ensured you received exactly what you needed without any hassle. We truly appreciate you sharing your positive experience and recommendation with us!
Plug in with XP Health!
I loved how user friendly the browsing/purchasing process was and the delivery turnaround time felt very expeditious.
29 de julho de 2026
Resposta da XP Health
We're happy to hear that our browsing and purchasing process was user-friendly and that delivery was expeditious. We appreciate your feedback!
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