Yorkshirefurniture 

Like so many comments here I wish I had check their reviews before placing an order. Same story - placed order - chased them fir a delivery date. Got a vague answer about organising delivery. Read review so decided I’d cancelled order. They accepted that the order was cancelled and have now disappeared. I now have to claim back through my bank. Just an aside but why are Klarna accepting payments on behalf of this company ??? I paid in full but the payment was processed by Klarna - I’ll leave it to my bank to sort out. Just AVOID at all costs

Wish I'd read these reviews beforehand. Kept delaying delivery until they finally admitted my item wasn't in stock (I had to chase several times on their single customer service email address to get that update btw). They offered me something else or the option to wait. As soon as I asked for a straight refund they disappeared. Had to file a claim with the bank. I can't believe this site is permitted to operate. It seems like they're stealing from people.

Utterly poor customer experience and all via email. You only need to browse the reviews to recognise that this appears to be a very poorly run company with a woeful disregard for its customers. I’d like to think there are some satisfied customers out there, but not of late it seems.

Long story short. Ordered based on item being in stock and 14 day delivery window. Heard nothing. Chased. Then told they are sorting my delivery slot. Chased. Then told item in stock is damaged and no timescale for delivery. They offered full refund 7 April which I accepted. Chased. Nothing after 14 days. Chased. Nothing after 30 days. Chased. Finally have a refund today, nearly 2 months after being offered one. I am grateful to have received it but don’t appreciate the time it’s taken to be rightfully back in my bank account.

A real shame as they do have some very nice stock. Or do they!?

Worst company I’ve dealt with. Firstly, my ordered furniture was just left in my front garden for anyone to take as apparently no one was in ( we were ). Secondly, the “distress” look simply looks like a toddler has got a fork and scratched all around the wooded surface. Thirdly, the paint looks a bronze-gold not silver as claimed in the photos. Lastly, numerous emails have been sent and received of this company promising they will collect and refund - this has been going on for three months now. STAY CLEAR OF THIS COMPANY. we’re going through Tesco to get our money back and even they recognised this name as others have had issues in the past.

On companies house it says this company was dissolved in Nov 2020 - yet they still processed my order - they have taken £300 with no intention of fulfilling the order. No response to phone calls etc worst shopping experience ever DO NOT use!!

Shocking service. Been 2 months and never answer phone and only reply to 1 in 3 emails with empty promises and lies that it is on its way or being finalised. They have £600 of my money.

One of the worse companies I have ever dealt with for bare faced lies

These guys are fraudulent. Contact Klarna who will pause your payment and help you get your money back if they dont respond/deliver!

Wow!! I'm so glad I read these other reviews before I committed my bank card details. At first, I was going to pay on delivery, but that option was declined.....no reason was given. This company is so similar to the previous terrible one I tried (The Furniture Guy). Defo stay clear of that one too. The antics are just as what has been described here and the owner is so rude. So I was nervous about ordering from Yorkshire Furniture because of that bad experience, although desperate to source the same item they also say is in stock. I've made 3 email and 3 phone call attempts to contact the company to confirm what would be a realistic delivery date - no response! The phone line goes straight to answer machine and no one calls back. I'm so grateful to the other reviewers for the warnings.

Unfortunately I can’t give less than 1 star. Horrendous company. Item ordered 5 months ago, no item and no refund. Terrible customer service. Stay clear don’t make the mistake I did

Do yourself a favour, don't even think about buying from this company. I ordered an item costing nearly £200 that was showing as being in stock on their website, but despite numerous emails saying they were arranging delivery, the item had still not been delivered after 5 weeks. I therefore cancelled the order. However, it then took numerous emails another 4 weeks to get a refund from them. Don't bother trying to speak to anyone at the company, because they never answer the phone - no great surprise there!
So even if you're tempted by the price - just don't do it - You have been warned!

Worst company ever! I ordered my furniture the beginning of December hoping to get it in time for Christmas as the website said they would deliver within 14 days (complete lies!) it’s now May and I still havent even received a delivery date despite constant false promises of one. Most of the time my emails are ignored. This company is a complete joke I wish I read the reviews before ordering. I have now requested a refund and that has also been ignored so I will be taking further action.

This company sent my friend a damaged mirror, no response to emails. Tried calling them, left a message , no response. Wish we would have seen all these bad reviews before she ordered anything from them. Awful business , dont see how they will be around much longer

Terrible customer service. Took weeks to advise when furniture would arrive for the company to advice damaged before despatch. Requested a refund 17/3 still waiting 28/4. Very poor customer service

Not worthy of 1 star. I bought a cabinet from them. Cancelled as they couldn’t deliver despite their website stating they would use DPD if they couldn’t deliver themselves. LIES!!!
No refund, just more lies. This morning I am going to their local MP, local council, Trading Standards, my bank and Klarna need to know who they have on their list too!
Wouldn’t trust them on a lemonade stall!

I ended up going on the .Gov webpage to start a small claim against them.I did this online & paid the £60. I was after giving them £640 on 24th Feb 2021.This claim can be done on paper copy & also there is financial help for low income families for the fees. Awful communication, constantly chased them for delivery dates.I explained each time, my dilemma and I needed the 6 items.Every week it was going to be the next week.The stress this caused me as I was also having other work done in the house & the contents of my room was in my living room floor. I ended up getting 2 pieces from them but only after I started the claim & kept pushing. Their webpage is misleading. It says everything is in stock. I stupidly transferred the money. In future pay by credit or debit card & do a chargeback. I tracked them down on their companies house number on their website also. I had to instigate every email. I ordered the from embossed range a bedside cabinet, tallboy, chest of drawers and a 3x set of chests. Sadly had to go elsewhere in the UK. Made a loss financially aswel due to costs.

Shocking customer service been two months still no product and know feedback from emails

Absolutely terrible! still waiting for a refund months later. Awful customer service, they still have my money and I have now had to report them to my bank.

Shocking customer service. I ordered and paid for two beside cabinets for just under £500 in November 2020 and I have still not received my products. Terrible communication, rarely answer emails, no phone number and they will not commit to a delivery date. They initially gave me a delivery date in February (after much chasing), which I had to accept by email and which I did straight away. The products never turned up because I apparently did not accept the slot (even though I sent proof that I did). In March I received an email (again after much chasing) that I would get a delivery date by the following Monday - 4 weeks later I have still not received a delivery date or any further correspondence. It's been 5 1/2 months since ordered the products - this is shocking that the company is taking people's money and not sending the products, it is thieving.

If I could give no stars I would. I Cancelled my order after 2 weeks & was told on 29th March I would get a full refund. Still waiting & no further communication
Update 7/6/21 still no refund and website says phone line down. I am going to consumer trading

I am giving this a 3 star - because eventually the goods were delivered and good quality and I am just so relieved after a very long struggle. It is just a pity that it took six months to deliver an aeroplane/clock shelf for my grandson’s birthday (November) and the goods arrived yesterday. I don’t think I would order again because I would not have the time or the stamina to badger the company with emails, phone calls etc to get the goods ordered. The replies to my emails were polite - but there were numerous promises made which came to nothing. In the end, the shelf was sent for next day delivery with Hermes and it happened!