logótipo da Yappy Paw
Visitar o site

Yappy Paw Opiniões 

4
•
TrustScore: 3.5 em 5

3,7

Loja de artigos para animais de estimação
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Yappy Paw is a dog-focused brand dedicated to creating innovative, practical products that help dogs live safer, happier, and more active lives. Our mission is to design thoughtfully engineered pet products that solve real problems while providing comfort, durability, and peace of mind for dog owners. Every product is developed with functionality, quality, and the well-being of dogs in mind. We work closely with trusted manufacturing partners and continuously improve our products based on customer feedback and real-world testing. At Yappy Paw, we believe excellent customer service is just as important as excellent products. Our support team is committed to helping customers with sizing recommendations, order updates, and any questions before or after purchase. We strive to respond promptly and provide fair resolutions in accordance with our published policies. We value honesty and transparency. Our shipping, return, and refund policies are clearly displayed on our website before purchase so customers can make informed decisions with confidence. Thousands of dog owners have trusted Yappy Paw to help keep their companions safe and comfortable. As we continue to grow, our commitment remains the same: creating reliable products and delivering a customer experience built on integrity, quality, and care.

Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

4 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(4)

4 opiniões nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Great swim vests for our dogs

Great swim vests for our dogs! Love the piece under their chins. One of our labs tends to swallow a lot of water when he carries his ball back and this helps a lot with that.
The crew at Yappy Paws was awesome! A particular shout out to Jenny. I did not measure my dogs properly and had to get new jackets sent. Jenny went above and beyond to help rectify my situation. Great customer service!
So happy to be able to support a small business and receive a great product. Highly recommend!

24 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional customer service

Tanks new vest arrived and unfortunately it was a little bit too tight, I contacted Yapoy Paw and there was no problem in exchanging it for a bigger size.
Jenny from yapoy paw, was a real delight to deal with, very upbeat email exchange and super prompt. The vest I received looks amazing so I cannot wait to get its replacement. Highly recommend the vest and the customer service is exceptional thank you

6 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Received great customer service

Received great customer service. The vest is amazing my 4 year old golden retriever Cooper loves it! super good quality and the chin pad keeps his chin afloat. 10/10 recommend for anyone on the fence!

4 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give a zero star I would SCAM-RIP OFF

If I could give a zero star I would! I purchased the life jacket with chin guard for my pup with the belief that it would actually keep my pups head out of the water but it does NOT!! I have reached out to Yappy Paw many time via email, (the phone # is no good) with my concerns and complaint, and was given the run around and was offered a 5% refund to keep the item that does NOT work for my pup! They have a 60 day guarantee but that is a sham because if you want to return the defective item, you have to pay shipping from the USA to Australia, which cost more than the vest! I also was misled that this company was an American company but the vest came from China and returns go to Australia, not the USA!! This company is a sham and rip off! DO NOT GET SUCKERED IN LIKE WE DID!!!!

10 de julho de 2026
Opinião espontânea
logótipo da Yappy Paw

Resposta da Yappy Paw

We’re sorry to hear that this was your experience. However, we’d like to clarify a few points for anyone reading this review.

We have never misled our customers. Our shipping, return, and refund policies are clearly outlined on our website before purchase, including how returns are handled and the customer’s responsibility for return shipping where applicable. We also do not represent ourselves as something we are not—our business information, fulfillment process, and policies are publicly available.

Our team responded to every inquiry and worked to provide a resolution in accordance with the policies agreed to at checkout. While we understand that not every product is the right fit for every dog, that does not mean the product is defective or that our policies were misrepresented.

We remain happy to assist any customer who contacts us and will continue to honor our published policies fairly and consistently.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais