The chocolates ordered with these flowers were not delivered which was very disappointing. If I had not asked the recipient about the quality of the chocolates I would never have known. Receiving a... Ver mais
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I can’t speak highly enough of the team at ZFlowers for the incredible effort they put into delivering flowers to my client on Great Barrier Island. It’s not an easy place to get to, but they were... Ver mais
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Finally worked a contact out, and flowers were collected. Yet, I paid $45 for delivery ? is this to be refunded?
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Paid 75$ real cost 15$ 🤐 Pay an extra for a medium teddy bear she didn’t receive it they put 4 chocolate bars at the place. For the price, better to try to call a local will be better more options mo... Ver mais
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Informações sobre a empresa
Escrito pela empresa
zFlowers.com is your trusted global flower delivery partner, connecting over 8,000 local florists in more than 90 countries. Whether you’re celebrating a birthday, anniversary, or simply sending love, we make it easy to deliver fresh flowers and thoughtful gifts, fast. Choose from our extensive online catalogue or work with our experts to create a personalised arrangement. With flexible delivery options—including same-day delivery for most urban areas—you can count on us to make every moment special. Our customer service team, available from 5am to 10pm (AWST) on weekdays and 5am to 2pm on weekends, is here to help every step of the way. At zFlowers.com, your satisfaction is our priority. Our secure online platform ensures a safe shopping experience, backed by internationally recognised security standards. Plus, we go the extra mile with frequent shopper programs, reminder services for important dates, and a commitment to corporate social responsibility, as outlined in our CSR Policy. We’re dedicated to helping you spread joy. Trust us to deliver your heartfelt messages anywhere in the world. If there’s a way, we’ll make it happen!
Informações de contacto
3,7
Aceitável
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service delivery
Thank you very much guys
Prompt service from start to finish 100%
29 de outubro de 2024
Resposta da zflowers
Hi Heather,
We're happy to serve you. Thank you so much.
Resposta da zflowers
Thank you for your feedback. We appreciate it.
-Ace
Excellent product kind supportive staff…
Excellent product kind supportive staff
A thrilled granddaughter in Australia received her flowers and balloon on her birthday from her nanny in the uk.
28 de outubro de 2024
Resposta da zflowers
Thank you for your wonderful review! We’re so glad to hear that your granddaughter loved her flowers and balloon. It’s heartwarming to know we could help make her birthday special, even from afar. If you ever need assistance in the future, we’re here to help!
Great service. Beautiful flowers
The arrangement of flowers were just beautiful, better than I expected and were received with delight. It was easy to order online, and promptly delivered the next day. Will definitely use zflowers again.
27 de outubro de 2024
Resposta da zflowers
Thank you for your wonderful review! We’re so glad to hear that you loved the flower arrangement and that it exceeded your expectations. It’s great to know that our online ordering process and prompt delivery made your experience easy and enjoyable. We look forward to serving you again at Zflowers.
Regards,
Ken
Resposta da zflowers
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and that Ken was able to assist you. Our team is dedicated to providing great service, and your feedback means a lot to us. If you need anything else, feel free to reach out!
Regards,
Ken
Fantastic Service
Beautiful flowers, delivered quickly. Have used many times - fantastic service as always
30 de setembro de 2024
Resposta da zflowers
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the beautiful flowers and our quick delivery. We appreciate your continued support and look forward to serving you again soon!
Regards
Eubert
No problems at all placing my order
No problems at all placing my order, and delivered on time. Apparently the flowers were exceptional and loved by the person receiving them. Thank you so much.
1 de outubro de 2024
Resposta da zflowers
Thank you so much for your kind words! We’re thrilled to hear the flowers were loved and that everything went smoothly with your order. Your satisfaction means the world to us, and we hope to help brighten someone’s day again soon. Thanks again for choosing us! 🌸
Beautiful flower arrangements for…
Beautiful flower arrangements for different occasions. Reasonable prices
30 de setembro de 2024
Resposta da zflowers
HI Kerry thank you for your feedback, Lookinf forward for your next order from us
Regards
Eubert
Everything was going well
Everything was going well, the bouqet was there in time and in good quality.
5 de outubro de 2024
Resposta da zflowers
I’m glad to hear everything went smoothly! It’s always nice when things come together as planned. If you have any other thoughts or feedback, feel free to share!
Regards,
Ace
It was so easy
It was so easy. You had our details for the last order placed for our daughter's birthday and reached out just before the date for a repeat order. Beautiful flowers our daughter just love them thank you.
28 de setembro de 2024
Resposta da zflowers
Thank you so much for your kind words! We’re thrilled to hear that your daughter loved the flowers and that our service made things easier for you. If you ever need anything in the future, don’t hesitate to reach out. Happy to help!
Cheers,
Ace
flower were lovely and delivered on…
flower were lovely and delivered on time. I mucked up the name who they were for and i was contacted by the florist to clear up that issue which was terrific. Thanks again my 94 year old mum loved them.
24 de setembro de 2024
Resposta da zflowers
Thank you for your kind words! We're thrilled to hear that your mum loved the flowers and that our team could help clarify the delivery details. It’s always our goal to provide excellent service. If you need anything else in the future, don’t hesitate to reach out!
The flowers were much appreciated and…
The flowers were much appreciated and on time.👍😁
2 de setembro de 2024
Resposta da zflowers
Hi Gregory,
We’re delighted to hear that the flowers were well-received and arrived on time! 😊 Thank you for your positive feedback. If you need anything else in the future, don’t hesitate to reach out. 🌸👍
Regards
Eubert
Customer service was superb
Customer service was superb. Even when I made a mistake they were trying to contact me to check!
Delivery was prompt and perfect. I'll use them again 🙂
2 de setembro de 2024
Resposta da zflowers
Hi Edwin
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and delivery. It’s our goal to make things as smooth as possible, and we’re glad we could help. We look forward to serving you again soon! 😊
Regards
Eubert
Exemplary Product, Above and Beyond Service
The flowers and chocolates were delivered to a difficult address. Your competition canceled my order rather than deliver. Thank you for the EXCELLENT service and product! Also, thank you very much for the handwritten note. It was perfect!!
2 de setembro de 2024
Resposta da zflowers
Hi David
We are glad that you liked our service, that's what we do we deliver your message of love.
Regards
Eubert
Great mate Beverly loved them to bits
2 de setembro de 2024
Resposta da zflowers
That’s wonderful to hear! We’re thrilled that Beverly loved them. Thank you for sharing your feedback and we look forward to serving you again.
Regards,
Patricia
No delivery and no service
At the last minute we were advised that the delivery couldn't be done. Same day worldwide?! It wasn't even same day! Worst flower delivery company I've ever used, would give -ve stars if I could. Ruined anniversary surprise.
1 de setembro de 2024
Resposta da zflowers
I’m really sorry to hear about your experience. It’s frustrating when an anniversary surprise falls through. I hope you find a way to make the occasion special despite this setback.
Regards,
Ace
Very straight forward process
Very straight forward process, flowers delivered on time. Very efficient, and flowers looking amazing
26 de agosto de 2024
Resposta da zflowers
Thank you for your feedback and we look forward to serving you again.
Regards,
Ace
On time in bud my daughter was very…
On time in bud my daughter was very pleased with them thank you.
31 de agosto de 2024
Resposta da zflowers
We're glad you daughter liked it. Thank you for placing the order with us.
Regards,
Ace
Flowers and chocolates delivered on…
Flowers and chocolates delivered on time and were of high quality.
28 de agosto de 2024
Resposta da zflowers
Hi Edward
We are glad to be of service, since you are a returning customer,
So it's always a delight delivering your message of love,.
Hope to serve you again soon
Regards
Eubert
Worked as expected
Worked as expected. The flowers arrived in lovely condition and arrangement. Am pleased.
27 de agosto de 2024
Resposta da zflowers
Hi Robert
We are glad we made your Morjer's Birthday a special one with your message of love she must be very haooy,
Thanks
Eubert
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