Rachel at Aquacadabra is absolutely fantastic! Every time we visit the shop, she provides such brilliant service. She’s always friendly, helpful, welcoming, and happy to offer advice. You can tell she... Ver mais
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Leia as opiniões dos outros
I’m in the process of setting up a new tank and have been using you for many years i visit the shop and order online depending on my needs and the fact you offer finance which is great to spread t... Ver mais
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I visited Aquacadabra during the week, looking for a small aquarium for my Autistic son. Rachel approached me and asked me if I needed any help. She was incredibly friendly, helpful and knowledgeab... Ver mais
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Good prices, easy to navigate and informative website, and a good loyalty program. I also like to be able to use the shop app with the website too, which is really useful. My go to website for all thi... Ver mais
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Informações sobre a empresa
Escrito pela empresa
There are many reasons to shop online with Aquacadabra, not just because we have a great range of products and FREE SHIPPING on all orders. Having traded online since 2003, we were one of the original specialist online aquatic retailers. As such, we have a huge wealth of experience in online trading. We continue to develop both our website and our operations to ensure we have the products you’re looking for, at the right price, providing you with an enjoyable online shopping experience backed by an excellent level of customer service.
Informações de contacto
Aquacadabra Unit B, Panorama Bridge Close Crossways Business Park, Da2 6qp, Dartford, Reino Unido
- 01322520989
- sales@aquacadabra.com
- aquacadabra.com
4,8
Excelente
850 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic service and quick delivery
Fantastic service and quick delivery
22 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Ashley
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our service and quick delivery. Providing a fast and reliable experience is always our priority.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Fast delivery and top braided products
Fast delivery and top braided products
6 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Marian
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our fast delivery and the quality of our products. Providing reliable service alongside top-quality products is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
very good delivery service also very…
very good delivery service also very helpful when u ring up
15 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Craig
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our delivery service and found our team helpful when contacting us. Providing reliable delivery alongside supportive customer service is very important to us.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Resposta da Aquacadabra
Dear Valued Customer,
Thank you for your feedback.
We’re pleased to hear that you were happy with our fast delivery. Providing a quick and reliable service is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Brilliant company fast delivery and…
Brilliant company fast delivery and free 6 stars from me
1 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Dave
Thank you for your fantastic feedback.
We’re delighted to hear that you were pleased with our fast delivery and free service. Your “6-star” rating truly means a great deal to us!
We really appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Resposta da Aquacadabra
Dear Payal
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our delivery times. Providing a fast and reliable service is always our priority.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Ordered API master test kit
Ordered API master test kit, it arrived in perfect condition in 2 days as stated on website, very happy with my purchase and prices are better than most other places. Highly recommend :)
14 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Tom
Thank you for your wonderful feedback.
We’re delighted to hear that your API Master Test Kit arrived in perfect condition and within the expected timeframe. It’s great to know you’re happy with your purchase and found our prices competitive.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Good delivery time
Good delivery time
Good products
Free delivery
6 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Manuel
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our delivery time, the quality of our products, and our free delivery service. Providing great value alongside a reliable and efficient experience is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Have used several times always very…
Have used several times always very impressed. Had a slight issue this time with a broken bulb in transit. Replacement sorted no issues
16 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Andy
Thank you for your continued support and for sharing your feedback.
We’re delighted to hear that you’ve consistently had positive experiences with us. We’re sorry to learn that there was an issue with a broken bulb in transit, but we’re pleased that this was resolved quickly and without any trouble.
Your understanding and kind words mean a great deal to us. We look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Lack of engagement and definately not exceeding customers expectations
The information you provided seems to be inaccurate, and the tone of your response indicates a lack of engagement and consideration regarding the issue at hand. This observation speaks for itself.
14 de abril de 2026
Opinião espontânea
Great service with great prices.
Great service with great prices.
13 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Graham
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our service and pricing. Providing great value alongside reliable service is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Easy to order
Easy to order. Always promt with dispatch and delivery. Best prices.
4 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear John
Thank you for your kind feedback.
We’re delighted to hear that you find our ordering process easy and that we consistently provide prompt dispatch and delivery. It’s also great to know you’re happy with our pricing.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Always have what I need
Always have what I need, simple to order and delivered promptly
12 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear John
Thank you for your kind feedback.
We’re delighted to hear that you’re able to find what you need with us, and that you find our ordering process simple and delivery prompt. Providing a convenient and reliable service is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Great company!
Recently ordered some Gardman water trays for my bird station. Great range of products at good prices, kept up to date with progress of order, quick efficient free delivery. Will definitely be using this company again.
11 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Susan
Thank you for your wonderful feedback.
We’re delighted to hear that you were pleased with our range of products, competitive pricing, and the updates provided throughout your order. It’s also great to know your delivery was quick and efficient.
Your kind words and intention to shop with us again mean a great deal to us. We truly appreciate your support and look forward to serving you in the future.
Best wishes,
Aquacadabra Team
Absolutley brilliant i orded a fluval…
Absolutley brilliant i orded a fluval sea evo tank and fluval surface skimmer this company made sure it got to me in perfect condition will be ordering every thing i need from hear its realy good fadt delivery to 5 star all around
8 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear David
Thank you for your wonderful feedback.
We’re delighted to hear that your Fluval Sea Evo tank and surface skimmer arrived in perfect condition and that you were pleased with our delivery service. Ensuring items are well packaged and delivered safely is very important to us.
Your kind words and 5-star rating mean a great deal, and we’re thrilled to hear that you plan to shop with us again for your future needs.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Very good prices and fast delivery :)
Very good prices and fast delivery :)
18 de fevereiro de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Simon
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our pricing and fast delivery. Providing great value alongside an efficient service is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Good delivered the following day and as…
Good delivered the following day and as advertised
8 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Ryan
Thank you for your kind feedback.
We’re delighted to hear that your order arrived the following day and matched your expectations. Providing fast delivery and accurate product descriptions is something we always strive for.
We truly appreciate your support and look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
I have ordered a number of things from…
I have ordered a number of things from here canister filters heaters reef matts etc and have had no problems with deliveries or the equipment I get an email when items are dispatched and a tracking number I am very happy to recommend aquacadabra and intend to continue using them.
8 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear William
Thank you for your wonderful feedback and continued support.
We’re delighted to hear that you’ve had consistently positive experiences with your orders, and that everything from delivery to product quality has met your expectations. It’s great to know that our dispatch updates and tracking information have been helpful too.
Your recommendation means a great deal to us, and we truly appreciate your loyalty. We look forward to continuing to serve you in the future.
Best wishes,
Aquacadabra Team
Great company
Great company, good products and staff, they are always on hand to help and advise, only place i use for my aquarium products
8 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Will
Thank you for your wonderful feedback and continued support.
We’re delighted to hear that you’re happy with our products and service, and that our team has been able to provide helpful advice whenever needed. It means a great deal to us that we are your go-to choice for aquarium products.
We truly appreciate your loyalty and look forward to continuing to support you in the future.
Best wishes,
Aquacadabra Team
Utter crap servce once theyve got your cash
We purchased an aqaurium hoover a couple of months ago but it has stopped working & i contacted them to sort a repair but was told id have to pay the postage .as is broken within a couple of months after only 5 uses under consumer law its not my responsability to arrange postage .this company are trying every way posible wriggle out of thier responsability to sort out a repairor replacement .never ever use these cowboys as youll get scalped
4 de abril de 2026
Opinião espontânea
Resposta da Aquacadabra
Dear Aaron Thank you for your feedback. Just so we can explain our side on this matter we use an automated reply system and if you have a look we have also sent a free post service so the item can be returned to us for testing free of charge. Once back and the fault has been verified we will either repair or replace the item for you. Kind regards Aquacadabra
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