Arma Karma Opiniões 345

Easy to use
No problems

Website easy, choice easy, paying easy

It was quick and easy to use i got 3 easy quotes to choose from no filling of loads of forms

Solid website experience and fulfilment process

Very helpful, quick and easy application process, professional service.

Very simple process 👌

I've bought my grandsons phones for Christmas and wanted insurance for any eventuality and this company provided everything I wanted at a competitive price. I also needed insurance for a laptop and with the phones all in one price. Brilliant.

Didn't help with changing the insured product.
I insured the wrong product, contacted the company via email and they didnt help me fix the issue, I tried to cancel as a consequence, they offered to help me cancel, but in the 2 following months I was charged for the insurance, until I realise and emailed them again. Thats when they send me an online form that effectively stopped my subscription. In overall bad experience.

It's the way you dealt with me you were very perlight very helpful full i like that I would recommend anybody to u 😊

Claim process pretty straightforward. Good fast communication. Claim processed and item received in good time. Would recommend.

Great insurance company. Insuring my spectacles with them (I'm clumsy.. so 'just in case').. Price is really reasonable. Whole process was set up in less than 10 minutes. They seem very professional.

EASY AND SIMPLE TO GET A QUOTE AT A GOOD PRICE

Easy to set up and peace of mind knowing my sunglasses are in safe hands

We needed laptop insurance for our daughter to be able to take her laptop to sixth form. Not many insurers let you insure devices over six months old, this insurance does which is great.

All well and good until you actually try to claim on your insurance!!! My phone randomly died, just got hot and went black with no warning. First of all Arma made me pay THEM £50, then they told me to post my phone to them, which cost me another £10. It arrived a couple days ago but the site still says no one has started working on it yet. I tried to call them within their working hours (Sat @ 10am) and no one is there - the line just beeps. Email responses are just automatic, and the help chat is also offline. I am without a phone, I have no idea when I will get a new phone, they haven’t offered me any sort of replacement while they mess about with my current phone AND I can’t get hold of them at all!!!! I do NOT recommend this insurance, extremely poor customer service. Spent £60 just to be messed about. AVOID.

Quick and Easy!

The website is crystal clear and simple. I like the donation site and what the company ethos is.