Problem with ATAG i24C Boiler...Damage due to excess Storm Water ...21-9-26 Reported to ATAG Direct who agreed to Warranty Repair.Replacement Fan Unit arrived next day.Within 48 hrs repair [including... Ver mais
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Leia as opiniões dos outros
I’ve been using an ATAG boiler for nearly two years now. I reviewed the boilers available to replace my old combi boiler that was on its last legs. I wanted something that would last a long time so ch... Ver mais
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We have had a ATAG combie boiler for 5 years during which time it has proved to be reliable with the exception of a fault which we had to report to ATAG customer services. ATAG customer services were... Ver mais
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Looking for a new boiler last year, and a friend of ours gave us a name of a new boiler Atag, which was supplied and fitted in January of last year we have never looked back. We had no problems with i... Ver mais
Informações sobre a empresa
Escrito pela empresa
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Informações de contacto
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
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A completely hassle free boiler
Economiser condensing boiler. We had this fitted when our old boiler had come to the end of it's life two years ago. It was recommended by our plumber as being top quality. At the same time we had new radiators. It was not the cheapest, however I am hoping it will be best value over the years as it comes with a very long guarantee. It comes with an app to control it remotely, which can be programmed with multiple scenarios. Room thermostats are fitted to the new radiators. So we are sure it is more economical than our old system. Difficult to be more precise due to the complete refit.
It is very quiet and, so far, completely hassle free.
18 de junho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear NICOLE BOOTH
Thank you for taking the time to share such a detailed review.
We’re delighted to hear your plumber recommended ATAG and that your Economiser boiler has been providing quiet, reliable, and hassle-free performance over the past two years.
Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.
It’s great to know you’re making the most of the remote control features and that the new heating system is delivering the comfort and efficiency you were looking for.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We hope it continues to provide excellent value for many years to come, and we appreciate you choosing ATAG.
Kind regards
ATAG Heating Technology
Good Service and a reliable Product
23 de junho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Tim Haigh
Thank you for your feedback.
We’re pleased to hear you’re happy with both the service you’ve received and the reliability of your boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
I had the pleasure of dealing with…
I had the pleasure of dealing with Nathan regarding a recent issue with my boiler. He was helpful knowledgeable and empathetic. My problem was resolved and he kept me informed all the way through the process. It has given me some faith that there are still some companies out there that care about their customers. Thanks ATAG/Nathan
16 de junho de 2026
Opinião espontânea
Resposta da ATAG Heating Technology UK Ltd
Dear Lawrence Tulloch
Thank you for your wonderful feedback.
We’re delighted to hear that Nathan provided such helpful, knowledgeable, and empathetic support throughout the process.
Keeping our customers informed and ensuring issues are resolved as smoothly as possible is something we take great pride in, so it’s fantastic to know this was reflected in your experience.
We’ll be sure to pass your kind comments on to Nathan.
Thank you for taking the time to share your feedback and for choosing ATAG.
Kind Regards
ATAG Heating Technology
Efficient boiler at a reasonable price
I have had my Atag boiler for 18 months now. It's very easy to use and efficient. It was recommended by my gas fitter who has installed many of them. Comes with a 12 year warranty.
Battery operated remote control is very convenient.
18 de junho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Victoria
Thank you for your great feedback.
We’re delighted to hear you’ve found your ATAG boiler easy to use and efficient over the past 18 months.
It’s also great to know your installer’s recommendation gave you confidence in your choice, and that you’re enjoying the convenience of the remote control.
We appreciate you taking the time to share your experience and thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
I am very happy with the installation…
I am very happy with the installation of the boiler and the way it has been working for nearly 2 years
10 de junho de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Lynne Mccreight
Thank you for your feedback.
We’re delighted to hear you were happy with the installation and that your boiler has been performing well for nearly two years.
We appreciate you taking the time to share your experience and thank you for choosing ATAG.
Best wishes
ATAG Heating Technology
Resposta da ATAG Heating Technology UK Ltd
Dear Florin Madalin Maracineanu
We are so pleased that your new ATAG boiler is working great.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to review.
Kind Regards
ATAG Heating Technology
Boiler Problems
ATAG arranged to send an engineer out to me as I was having a problem with my boiler not giving me hot water. He checked out the mechanics of the boiler and made adjustments and since then it been working well so thank you Billy.
29 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mrs Haley
Thank you for your feedback.
We’re pleased to hear that after experiencing an issue with your hot water, our engineer was able to attend, identify the cause, and make the necessary adjustments to get everything working properly again.
It’s great to know the boiler has been performing well since.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Resposta da ATAG Heating Technology UK Ltd
Dear Belinda Davenport
Thank you for your review and for choosing ATAG.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Excellent product recommended by our…
Excellent product recommended by our plumber.economical accompanied by a long warranty.
28 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Clare Meakin
Thank you for your great feedback.
We’re pleased to hear your plumber recommended ATAG and that you’re happy with the performance, efficiency, and long warranty that comes with your boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience and thank you for choosing ATAG.
Kind regards
ATAG Heating Technology
Great boiler much quieter than old one…
Great boiler much quieter than old one more efficient.
Fitter was excellent
20 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Cath Jones
Thank you for your feedback.
We’re delighted to hear your new boiler is quieter and more efficient than your previous one, and that you were pleased with the installation service provided.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Well made boiler
Well made boiler, used for 2 years no issues.
Recommend fitted and services by our local plumber.
7 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear A Thomas
Thank you for your feedback.
We’re pleased to hear your boiler has been running reliably for the past two years with no issues. It’s also great to know your local plumber recommended and continues to service it. This will help maintain the lengthy warranty that comes with our i series of ATAG boilers.
We appreciate you taking the time to share your experience with ATAG.
Take care
ATAG Heating Technology
Very helpful customer service dept
Very helpful customer service dept. Quality product, and noticeable saving on gas. Very impressive all round.
20 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Roger Kellard
We’re delighted to hear you’ve found our customer service team helpful, we will pass on your sentiments to them.
It's great that you’re pleased with the quality of your boiler and the noticeable savings on gas usage.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
We really appreciate your kind comments and your support for ATAG.
Thank you for taking the time to review.
Take care.
ATAG Heating Technology
Boiler has had no issues since installation
Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient
18 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Matthew Bland
Thank you for your great feedback. We’re pleased to hear your boiler has been running trouble-free since installation and that you’re enjoying the quieter operation and improved heating performance compared to your previous system.
It’s also great to know you’ve noticed increased efficiency with both your hot water and central heating.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Best wishes
ATAG Heating Technology
Atag and their agent are great to deal with
We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty
19 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear GNS
Thank you for your kind feedback.
We’re delighted to hear you were pleased with the installation and that your boiler has been performing well.
It’s also wonderful to know our service and warranty give you complete peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Excellent warranty service from ATAG
Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.
19 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Ross M
We’re pleased to hear you received a quick response after reporting the issue and that the warranty repair was arranged and resolved within just a couple of working days.
Providing prompt and efficient support is very important to us, so it’s great to know you were happy with the service you received.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to share your experience.
Many thanks.
ATAG Heating Technology
The boiler is super efficient
The boiler is super efficient, easy to use and has helped reduce my energy bills.
19 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mrs Weir
Thank you for your feedback.
We’re delighted to hear you’re finding your boiler efficient and easy to use, and that it’s helping to reduce your energy bills.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
We appreciate you taking the time to share your experience with ATAG.
Take care
ATAG Heating Technology
Very happy with the boiler simple to…
Very happy with the boiler simple to use and so far very reliable
18 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Mr Wilks
We’re pleased to hear you’re very happy with your boiler and that you’ve found it simple to use and reliable so far.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate you taking the time to share your experience with ATAG.
Many thanks
ATAG Heating Technology
I had an ATAG boiler installed a couple…
I had an ATAG boiler installed a couple of years ago on the recommendation of the company I have a boiler servicing contract with. It's the Econ 39 plus and it has just quietly done its job ever since, with barely a second glance from me. It does everything I need it to, which makes me happy!
15 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Dave Tarr
Thank you for your great feedback.
We’re delighted to hear your Economiser 39 Plus has been providing reliable, hassle-free performance since installation.
It’s exactly what we aim for — a boiler that quietly and efficiently gets on with the job while giving you complete peace of mind.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.
We really appreciate you taking the time to share your experience with ATAG.
Kind regards
ATAG Heating Technology
Sometimes things can go wrong
Sometimes things can go wrong, but it is how this is dealt with that matters. When my boiler started leaking, ATAG arranged for a plumber to call and he visited promptly. But then, he completely disappeared from the radar, so Atag arranged for another plumber to attend.
What a difference. The latest plumber was polite, professional and very knowledgeable -fixing the problem on his first visit ..
8 de maio de 2026
Resposta da ATAG Heating Technology UK Ltd
Dear Geoff M
Thank you for your feedback.
We’re sorry the initial experience with our Warranty Partner did not go as smoothly as it should have, but we’re pleased we were able to arrange an alternative engineer quickly.
It’s great to hear the issue was then resolved professionally and on the first visit by the attending engineer.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
We appreciate your understanding and your comments, as they help us continue to improve the service we provide.
Many thanks
ATAG Heating Technology
Resposta da ATAG Heating Technology UK Ltd
Dear Garry Brasher
Thank you for taking the time to review your ATAG boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards
ATAG Heating Technology
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