BARNEYS ORIGINALS Opiniões 

164
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been buying Barney's products for quite some time now and always unbelievably happy with the designs, fit and quality. In my most recent purchase I had to speak to customer services regarding a... Ver mais

Classificada 5 em 5 estrelas

Really pleased with purchase (Women's Leather Ribbed Asymmetric Biker Jacket - Victoria). Fits perfectly (usually a 10-12, bought size 12). Good price, cheaper compared to other retailers selling same... Ver mais

Classificada 5 em 5 estrelas

Bought a leather jacket through Debenhams . Ordered too big a size and wanted to discuss before return . Not possible to call Debenhams so called Barneys directly. Spoke with John who was exceptionall... Ver mais

Classificada 5 em 5 estrelas

I m a big fan of Barneys . It s a shame that you don t have a physical store , and everything is done online . Materials are amazing , premium . I have 2 leather jackets , one wallet and 2 leather... Ver mais

Informações sobre a empresa

  1. Loja de roupas de exterior

Escrito pela empresa

UK specialists in leather, stocked by ASOS, Silkfred, Afound & on our own website barneysoriginals.com


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(164)

24 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really pleased with purchase (Women's…

Really pleased with purchase (Women's Leather Ribbed Asymmetric Biker Jacket - Victoria). Fits perfectly (usually a 10-12, bought size 12). Good price, cheaper compared to other retailers selling same item. Only criticism was delivery time, paid extra for next day but took 2 extra days (with Royal mail). It was week before Xmas though. Apart from that, the item was well packaged. Recommend!

21 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Error speedily rectified

Prompt delivery ... but of the wrong item! Once I contacted Customer Service, there was an immediate dispatch of the correct item without waiting for the return of the error. Of course I reurned the erroneous item but I'd like to thank Barneys for not making a crisis out of a mistake.

21 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I just wanted to express my gratitude…

I just wanted to express my gratitude at my very pleasant shopping experience with Barneys.

My first purchase was too small, but it was really easy to return, I bought another, a size larger and the jacket fitted snugly, my wife is really happy with her leather jacket, she looks amazing in it. Her beaming smile was worth every penny spent.

Quality, fit, and finish is superb. If I get the chance to recommend, I certainly will.

5 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Product/ Poor Customer Service

After my recent experience with BARNEYS ORIGINALS I would not recommend using them. I purchased a leather jacket from them it didn’t even last 1 month let alone a summer or winter. I reached out to them about the defective jacket and got told that it was due to heavy wear, how when the jacket has only been worn once? Very disappointed, their attitude was it’s the customers fault, nothing they can do, or willing to do. Very disappointing. 😡😡😡

11 de dezembro de 2023
Opinião espontânea
logótipo da BARNEYS ORIGINALS

Resposta da BARNEYS ORIGINALS

Hello James,
As the item was purchased 5 months ago and your images showed heavy wear, we did advise that the lining was quite clearly damaged from tension and heavy wear - not conducive with common fault areas. I also have noted that on 4 separate occasions, you were offered the use of our free returns service by multiple staff members (despite not purchasing directly) for a second evaluation of the garment in person. Your reluctance to send the item in for further inspection unfortunately leaves us at a standstill.

Classificada 5 em 5 estrelas

Barneys are the best

Barneys are the best. I recently purchased a brown leather jacket from them. The jacket is stylish and good value. They were efficient and speedy in the delivery. I was so pleased I went back in for a black leather biker style jacket. Unfortunately this item was damaged in the post. Barneys were unbelievable. They sent me a new jacket with a minimum of fuss. They are a thoughtful efficient company who sell great looking gear at a reasonable price. Highly recommended.

7 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant jacket

Brilliant jacket, exactly what I was looking for, and just as described. Even better than the pictures. Very prompt delivery - order placed on Thursday evening and jacket arrived on Saturday.

11 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love the jacket

Love the jacket, great price, strong and appropriate marketing.

Great quality.

Love this company. Feels personal.

Send me a voucher guys and I’ll get another on payday😎

27 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great leather jacket

Great leather jacket, it was exactly the style I was looking for at what appeared to be a very reasonable price, there had to be a catch? The first jacket I ordered was too snug for anything other than a t-shirt underneath, so returned it for the next size without any hassle whatsoever, the jacket is lovely, lightweight, soft exactly what I was looking for, no catch, no hassle, great jacket

31 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Trendy leather jacket at a great price.

I chose to buy the leather jacket from Barney's Origionals after reading all the good reviews about quality and a fair price. I can honestly say that I made the right decision, the jacket is weighty and looks so expensive despite being an affordable price!

27 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful

Very helpful, quick response excellent customer service.My jacket fits well and good quality very satisfied. It's actually a Xmas gift from my husband 😁💓

5 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best leather jacket EVER

Best leather jacket EVER , so soft and the fit is amazing.... I haven't taken it off since it arrived , really fast delivery and so easy to order.... have a feeling this isn't going to be my last Barneys jacket !!

9 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service.

Sadly I had to return my purchase, as the fit was not quite right for me.
The returns process was easy and my refund was paid very quickly. Excellent customer service, thank you.

5 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to navigate website

Easy to navigate website. I sized up a size based on reviews and glad I did. Lovely jacket! New leather smell, really good fit and comfortable, Will only get better with wear. Lots of compliments what’s not to love?

1 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Bought leather gloves

Bought leather gloves. I’m an XL and literally only one pair in my size. Fit to perfection. Just wish there were more in my size. Got a bargain too. Will 100% buy again. Fast delivery too. Thank you Barneys.

1 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I bought the leather cropped bomber…

I bought the leather cropped bomber jacket recently and I love it. I ordered size 12 and it fits perfectly with a little room to spare. Delivered within 3 working days, packaged well and got it at a bargain price of £74 reduced from £150 with a 10% discount on top. I shall always check Barneys when looking for another leather. Very good service and quality

9 de setembro de 2023
Opinião espontânea

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