We weren’t advised of a deposit that we would need to pay on arrival. This was fine for us to do however we also weren’t advised that this would take 3 weeks from drop off to be refunded again. After... Ver mais
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We weren’t advised of a deposit that we would need to pay on arrival. This was fine for us to do however we also weren’t advised that this would take 3 weeks from drop off to be refunded again. After... Ver mais
A empresa respondeu
事前に疑問点をメールで色々質問したが、すぐ返信してくれてとても助かった。 事前にインターネット上でチェックインでき、車の受け取りが簡単。 受け取り時の説明が丁寧で分かりやすかった。 質問にも気持ちよく答えてくれた。 問い合わせをするための予約番号もメールから探さなくても直ぐ分かるようにと紙に書いてくれて助かった。 車は走行距離17万キロ超えの車で、だいぶガタついていた。 ブ... Ver mais
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I hired out a campervan from Campervan Village on a one-way 3 week road trip from Christchurch to Auckland. Campervan Village offered very competitive rates for a self contained vehicle and it... Ver mais
A empresa respondeu
The campervan worked and I managed to complete the trip, so I can’t give one start but at least two. But the campervan was old, may things didn’t work (radio command to open, parts of the stereo and a... Ver mais
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Campervan Village is a travel company specialising in campervan 2WD and 4WD rentals across Australia and New Zealand. Founded by experienced travel enthusiasts, we help travellers explore iconic destinations with the freedom of a self-guided road trip. With a diverse fleet ranging from budget-friendly campervans to fully equipped 4WD adventure vehicles, we cater to backpackers, couples, and families alike. Our focus is on transparent pricing, flexible travel options, and reliable support throughout your journey.
PO Box 1024 Cooperoo , 4151 , Cooperoo , Austrália
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Respondeu a 69% das suas opiniões negativas
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I rented a van from Johnny Feel Good/ wicked vans to drive from Brisbane to Sydney. I was provided with a Nissan el grande which was large and very easy to drive. The van was very clean, easy to drive, provided small kitchen, with cutlery cooking equipment, gas burner, camp table and chairs.
Big Thankyou to the team for providing me with a van with very short notice.

Resposta da Campervanvillage
A surprise upgrade to the Jonny Feelgood Nissan El Grande, was so comfortable, reliable and had everything we needed for our trip. Would highly recommend this vehicle.

Resposta da Campervanvillage
Rented a car in Australia. Didn’t have air conditioning and broke down numerous times throughout our trip.
Sent an email to costumer services upon return (as returns guy said it had nothing to do with him) and never got a follow up.
Paid a lot too.
Don’t waste your time and go with a more reputable company.
Had a booking with their agent Campervan finder and had to cancel as COVID 19 resulted in Australia closing all its boarders. When I tried to cancel the booking with the agent i was told Campervan village was not offering any refunds. After contacting fair trade for assistance the agent offered a partial refund but kept over $500!
The reason given by the agent…….
'Because I pushed for the refund they are charging us a hefty cancellation fee and only giving us a little bit back. The remaining money + credit we have to cop on the chin and pay out of our pocket to you :(
This is honestly the best situation and something that hasn't been provided to other customers. Campervan Village isn't willing to cooperate with the Department of Fair Trading because there isn't much the Department Of Fair Trading can do.'
This has obviously been a difficult time for everyone, it is just highly disappointing that these companies would treat their customers in such a way. I would recommend anyone looking for a rental company to find an alternative.
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