The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Ver mais
A empresa respondeu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Ver mais
A empresa respondeu
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Informações de contacto
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Reino Unido
- 0131 4531800
4,6
Excelente
155 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
This is the second delivery I have received with the same driver. He was so helpful and put the order into my back garden saving me from carrying heavy bags from the front to the bag. He was also very friendly. It was delivered by ED 11
7 de maio de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
We're so glad to hear about your positive experience with our delivery driver. It sounds like they went above and beyond to make your delivery as smooth and convenient as possible. We appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words to the team.
Great service
Great service. Notified of delivery window and delivered on time. Courteous courier who went above and beyond (asking where chips and slabs were to be carried to)-unexpected but extremely gratifying.
EH11/Barry- please pass on my thanks to Barry.
9 de maio de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're thrilled to hear about your positive experience and appreciate you recognising the courier's efforts to go above and beyond. We will certainly pass on your thanks. We look forward to serving you again in the future.
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with our service and that your order arrived on time. We look forward to serving you again in the future.
Driver was on time and very helpful
Driver was on time and very helpful
8 de maio de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
We're so glad to hear you had a positive experience. We appreciate your kind words about the driver.
The driver 'ED 11' was great
The driver 'ED 11' was great - arrived on time, started unloading the order (ten bags of topsoil) and did it all while chatting cheerily. Wish all deliveries were like this.
7 de maio de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're thrilled to hear you had such a positive experience with our delivery service. We appreciate your kind words about the driver's helpfulness and friendly demeanor. We strive to provide our customers with a smooth and enjoyable delivery experience, and we're glad you were satisfied.
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that your delivery arrived on time and that the driver was helpful. We appreciate your feedback and look forward to delivering for you again in the future.
Today I will mostly be building a shed.
Prompt & friendly delivery. Good prior communication. Very helpful courier delivering a very heavy parcel to where I needed it placing.
7 de maio de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with the prompt and friendly service you received. We appreciate your kind words about our courier's helpfulness.
Alec at EDO3 was the best courier!!!
Alec at EDO3 was the best courier ever!!! he came into the office and completely wrapped a parcel together that had fell apart for me !! he never even questioned it just helped straight away. So kind and so nice and helpful best courier ever
16 de abril de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are thrilled to hear about your positive experience and appreciate you highlighting the exceptional service provided by our courier.
We are proud of our team and their commitment to going the extra mile for our customers. We will be sure to pass on your kind words.
Great Driver Alex Is (ED03)
26 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great Driver Alex (ed03)
26 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Lovely pick up driver Alec (ED03) nice…
Lovely pick up driver Alec (ED03) nice and friendly.
14 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Alec (ED03) is always polite and prompt…
Alec (ED03) is always polite and prompt every day. A very cheery guy who is happy in his work
13 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Regular pick ups by Alec Ed03
Regular pick ups by Alec. Always prompt, polite and helpful
12 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Arrived on time and very friendly.
Arrived on time and very friendly.
No issues with the work load entailed.
ED07 Ali
12 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
CitySprint are overrall a great and…
CitySprint are overrall a great and friendly company! Alec has been doing our evening drop off for a few days now and he's always very lovely and friendly. We are very grateful!
Thank you for all you guys do.
7 de março de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Abi
Don't deliver
Order from Wickes not delivered. Delivery driver never knocked, was told he did but must have had the wrong property as I was watching and waiting. Poor customer service to resolve the issue. Was told it isn't CitySprints job to resolve the issue and to call the store.
25 de janeiro de 2025
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning Mark,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Lewis.
Resposta da CitySprint - Edinburgh
Good morning Derek,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Alec 🌟 🌟 🌟 🌟 🌟 Always a pleasure to…
Alec 🌟 🌟 🌟 🌟 🌟 Always a pleasure to deal with!
12 de setembro de 2024
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning Edyta,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very polite and easygoing driver
5 de setembro de 2024
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning Anna,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.