The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
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Leia as opiniões dos outros
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Ver mais
A empresa respondeu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Ver mais
A empresa respondeu
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de correio
- também em
- Serviço de correio expresso e entrega
- Serviço de entrega
- Serviço de logística
Escrito pela empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Informações de contacto
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Reino Unido
- 0131 4531800
4,6
Excelente
155 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always polite and usually very prompt
Always polite and usually very prompt. Very few problems, and the few problems we do have are dealt with efficiently.
23 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Great service!
They always turn up and do their best to get parcels out for us, always very pleasant and chatty.
24 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Ian local courier
Ian, our courier is friendly, proffesional and goes the extra mile.
23 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Very friendly service!
Very friendly service!! Iain always goes out his way to go above and beyond.
24 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Iain is always here on time and knows…
Iain is always here on time and knows what he is doing. He is very polite and happy. The drivers that cover should take a few tips from Iain.
24 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Peter Pinter was amazing
Peter Pinter was the delivery man and he was wonderful.
Helped my 70 year old mum and was very polite. Couldn't recommend him enough.
10 de fevereiro de 2023
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Shane
Dumped my door in the street and…
Dumped my door in the street and documented I'd signed for it when I hadn't
2 de novembro de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon Janetta,
Thank you for taking your time to leave a review, I am sorry to hear of your experience.
So that we can look into this for you please can you kindly email us at nationalcustomercare@citysprint.co.uk with further details so we can look into this for you?
Many thanks,
Sherrie
First time using CitySprint
First time using CitySprint, documents were collected and delivered within an hour, outstanding service and will definitely use again.
28 de outubro de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Shane
Important CADD Pump delivery
Important delivery for my daughters health condition which needed a new pump
17 de outubro de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards,
Lucie
Useless company
Useless company. After waiting all day on delivery. They say it’s a failed delivery. Live chat was a waste of time and complaints department useless
27 de setembro de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon Sandra,
Thank you for taking your time to leave a review, I am sorry to hear of your experience. So that we can look into this matter please can you kindly email us at nationalcustoemrcare@citysprint.co.uk for assistance.
Many thanks,
Lucie
Amazing service as always.
Amazing service as always.
Helpful ops staff. Lovely drivers.
Full tracking is spot on (even to the point of live watching the driver approach!)
14 de julho de 2022
Resposta da CitySprint - Edinburgh
Good afternoon Angie,
Thank you for taking the time to leave us a 5* review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Sherrie
Resposta da CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a 5* review, we are delighted to receive your feedback.
We look forward to working with you again.
Many thanks,
Shane
Resposta da CitySprint - Edinburgh
Good afternoon Lind,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Kind regards.
Shane
Resposta da CitySprint - Edinburgh
Good Afternoon Graham,
Thank you for taking the time to leave us a review, we are pleased to hear of your experience.
We look forward to delivering for you again in the future.
Kind regards,
Shane
A very polite and helpful courier (Nuno…
A very polite and helpful courier (Nuno ED5).
12 de abril de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon Neil,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Shane
Aleks was so patient and helpful
Aleks was so patient and helpful. Very quick service. Thank you Aleks! :-)
31 de março de 2022
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good afternoon Anna,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Lucie
Great service
Loved the real time tracking. Considerate and helpful driver made the delivery experience excellent. Would recommend.
21 de julho de 2021
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.
Kind regards,
Lucie
Beware of Citysprint if you live in a flat!
Beware of Citysprint if you live in a flat. They only deliver to the ground floor lobby, and then they send you a cheeky wee text message, telling you they've made the delivery and you signed for it! which is a downright lie.
14 de maio de 2021
Opinião espontânea
Resposta da CitySprint - Edinburgh
Good morning Harry,
Thank you for taking your time to leave a review, I am sorry to hear of your experience.
So that we can look further into this for you can you kindly email us at nationalcustomercare@citysprint.co.uk with your order or tracking reference.
Kind Regards,
Jake.
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