Distinct Cremations Opiniões 324

Easy to navigate website. Clear information and pricing. Phoned for further information. Staff were kind and well informed. Whole process was easy.

The staff kept us informed throughout the process and always helpful and polite

Bought a funeral plan online. Very easy and clear. Welcome pack sent promptly. I would advise you check if they have facilities near you as they use their own facilities. They have assured me they can take heavier people. Some other companies can't. All good so far

Very empathetic professional service
No complaints whatsoever

Contacted me today to see if I received my Plan. The person was very pleasant and reassured me that I have got the right Plan forme.

I was looked after from the first call I made, I was listened to and I had really wonderful customer care at all times,
I would like to personally thank Anita who was especially nice and helpful.
This was a lovely experience thank you

Just one phone is all it took to organise my funeral Nobody wants make that call and sort things out but I felt very comfortable with the person on the other end. With everything in place I know feel at ease and that everything is in order. I would certainly recommend the service to others, knowing that all is sorted gives me peace of mind. Nothing was too much trouble for the staff any question I had they answered. I left the matter feeling very satisfied and to that I thank them.

Tracey could not have been more helpful. Unlike too many Customer Service Agents she listened before answering my questions. There was no second guessing.

The staff I spoke to were both very polite and knowledgable, the options available were all clearly stated, no problems or concerns encountered.

I can only praise Maxine and her colleagues at Cannock for their help and guidance throughout the whole process, right up until after the ashes are ready for collection. I would highly recommend Distinct Cremations; their telephone manner was caring and respectful especially during a highly emotional time for the family.

Distinct Cremations have made a very difficult time Run smoothly,From the undertakers collecting my father , who were very caring and professional , to the lovely customer care team whom were in touch every step of the way and always polite and helpful.when I had the ashes returned to me it was very respectful and professional.I am grateful to have had a positive experience though out this difficult journey.

No problems taking out my plan, the staff were efficient and helpful. Many thanks.

Very caring and professional from the start. Attention to detail is very good, order of service was exceptional. Very good slideshow at the cremation to celebrate a life. They put us in touch with an amazing celebrant. At a sad time it was an exceptional service. Would highly recommend.

I chose Distinct Cremations over the others as they came across as the most sincere, honest and professional. Dealing with the Distinct team is very reassuring and nothing is too much trouble; they want to ensure that the customer is totally satisfied and comfortable with every stage in the process. I am wholly confident and delighted with the whole process and recommend Distinct Cremations without hesitation.

Very easy to set up, clear and concise instructions, good choice of plans. Recommended by my niece who was very pleased with her experience.

On line plan set up was very easy to navigate.
Low cost money payment plan and follow up service is second to none.
I highly recommend this company.

Great service. Helpful and very understanding staff . All arrangements done with a simple phone call .
Very happy!

Distinct Cremations offered everything l was looking for in order for my parents to have a dignified and meaningful funeral. The cost of the plan is great value and the process of arranging it was excellent. I needed to speak to an advisor who was extremely helpful and did not pressure me with my decision to use Distinct Cremations

Fabulous caring kind staff All staff are committed to making customers feel comfortable with all information and services they provide. We would highly recommend Distinct Cremations to our friends and family.

Prompt response to enquiry both by telephone and confirmed by post. Very helpful in explaining what was covered and what was not.
Good price and excellent terms to pay interest free over 12 months.
We had enquired through a number of companies but overall found Distinct a better offer. We did not feel we were unduly pressurised with continuous chase up calls. We originally enquired in July but were unable to complete until October.