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Grass247 Opiniões 

1761
•
TrustScore: 5 em 5

4,8

Casa e jardim
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The artificial grass was very easy to order - we got several samples first which was great! Communication of Delivery was step by step and on time. We ordered the Balcombe Vale 37mm because of its... Ver mais

Classificada 5 em 5 estrelas

Great prices, and a first class service throughout from Grass247. From selecting and ordering samples, to the delivery, and finish of my project.

Classificada 5 em 5 estrelas

Fantastic experience from start to finish. So pleased with our choice - scoured the market and the price seemed too good to be true, but SO happy with what we chose. The quality is incredible and ar... Ver mais

Classificada 5 em 5 estrelas

Great prices, great product range, high quality products, samples available, quick shipping. I would recommend to anyone looking to install artificial grass in their houses, i shopped around and found... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Escrito pela empresa

Grass247 specialises in artificial grass that transforms gardens into low‑maintenance, year‑round green spaces. Order up to six free samples. With free delivery on orders over £199 and helpful guidance. From pile height to drainage, over 10,000 customers trust us for quality fake grass that lasts. Discover our range at www.grass247.co.uk.

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1761)

412 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Grass was delivered i contacted them to…

Grass was delivered i contacted them to advise that once laid there was a slice missing on the 5mtre width on 1 end of the roll they have asked for pictures they have asked again and again i have explained that it was a 1 off purchase and i can ill afford to have a new piece re laid again (NOT THAT THEY HAVE OFFERED) they had the insult to offer me £30 as a GOODWILL GESTURE I kindly refused this as I think an insult NOT heard from them for over a week Lack of communication feeling Very let down such a shame

30 de julho de 2026
Opinião espontânea
logótipo da Grass247

Resposta da Grass247

Hello Julie,

Thank you for taking the time to leave a review.

We're sorry to hear that you're unhappy with your experience and appreciate how frustrating this situation has been for you.

Our Customer Care team is currently investigating your concerns and remains in contact with you. We also sent you an email on the 18th August with an update regarding your complaint.

As your complaint is still under review, it would not be appropriate for us to discuss the details publicly. However, please be assured that we are actively looking into the matter and will continue to correspond with you directly once our review is complete.

Thank you for your patience while we complete our investigation.

Kind Regards,
Suzanne,
Grass 247

Classificada 5 em 5 estrelas

The delivery came promptly

The delivery came promptly
Communication was great.
The artificial grass is superb.
Very easy to lay. Looks fantastic. Nice and green. I am so happy with it 😀
I have 3 dogs who have really enjoyed themselves playing together in the garden. The grass has survived well and remains looking good 👍
For the price the quality is brilliant.
It is also very easy to clean. I would highly recommend it to others.

27 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The whole process was simple

The whole process was simple, the details were correct, the driver was brilliant, very pleasant and very helpful. Which is rare these days, he was on time, i love the live tracking so we knew exactly where he was in relation to our delivery. Thank you we shall use you again that is for sure.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish.
So pleased with our choice - scoured the market and the price seemed too good to be true, but SO happy with what we chose. The quality is incredible and around half the price of a similar product in The Range. Delivery was quick and the courier app kept us fully informed of his movements all day so we knew when to expect delivery. We can highly recommend this company and their product! 👍😊👍

17 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

2 lots of grass pre cut was ordered. one was cut short

2 lots of grass pre cut was ordered. One size was as ordered, the other was 6" short. Dissappointing.

13 de agosto de 2026
Opinião espontânea
logótipo da Grass247

Resposta da Grass247

Hello Grahame.

Thank you for taking the time to leave a review following your recent order and delivery. We are sorry to hear that you are unhappy with your artificial grass.

You don't mention whether you reported this issue to our Customer Service Team. We have a friendly team on hand 7 days a week to assist with any queries or concerns our customers may have. On the rare occasion that there is an issue with an order, we are happy to collect and replace items as long as they remain unaltered.

We have sent a request for further information relating to your order and will be in touch once this is received.

Kind regards,
Joanne.
Grass247.

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