They used to be great though now the Cedarwood and Pink Pepper have 1/4 of the strength, not as good scent and burn a lot quicker. Made contact and the woman said she would arrange a return but have n... Ver mais
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Leia as opiniões dos outros
I have purchased multiple times and loved every scent. The candles burn consistently, the wicks are quality and they smell amazing. I have too many favourites to list all but Vanilla, Freesia and Jasm... Ver mais
As I’ve now seen there is an issue with postage. Taking into consideration their “sale period” and after contacting the company my parcel has been sitting as pending for a week. Contact with Australia... Ver mais
I have ALWAYS had amazing service with HART co . Ok sometimes a little wait but obviously they are very busy because they have WONDERFUL products especially candles and diffusers . Please just be pati... Ver mais
Informações sobre a empresa
Escrito pela empresa
HartCo. Home & Body offers a unique collection of products from local Australian designers perfect for your home. All our Triple Scented Candles, Soy Melts and Reed Diffusers are handmade in Australia to bring our customers the best possible products.
Informações de contacto
2/90 Brunel Road, Seaford, 3198, Melbourne, Austrália
- 0448 083 337
- info@hartco.com.au
- hartco.com.au
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Beautiful heavenly scents
Beautiful scents and great quality and great prices too. Jars are sturdy and classy and filled to the top.
Great smell so beautiful
Great smell so beautiful, I light it everyday for few hours , lucky it big one .. wont be long I need get another one !
Delivery was fast
Delivery was fast, products always amazing, I use the double wick candles and the melts both fantastic
I purchased the olive stripe linen…
I purchased the olive stripe linen pillow cases & what i received was brown striped pillow cases. A misrepresentation of the colour of this product. I was offered a store credit if I wanted to return the pillow cases but that doesn't help me at all as they only have this coloured pillow case.
Your company is very easy to deal with
Your company is very easy to deal with. I had no trouble placing my order. I have dealt with you before & have been very satisfied 🩷
Ordered reed defusers in sunda and pink…
Ordered reed defusers in sunda and pink pepper/cedar both smell so good in the bottles haven’t put reeds in yet waiting until the house is clean 😂 before I use them
NO Customer Service at all
NO Customer Service. They will not return emails or phone calls or messages via the web. The silence is deafening. Mailbox is full and they keep sending me emails for a review so I will keep doing this but it seems my ones are getting deleted.
I finally decided to place an order…
I finally decided to place an order with you. I purchased 2 different mega candles. Different scent and different vessels. The csnfjes on the vessels are slightly smaller than the vessels so it wobbles around in the vessel. I haven’t lit them because I’m wanting to replace them but not sure if anyone is even going to reply to me. When I did finally get my order I recieved 2 of the same. I have tried several emails and messenger messages and it’s been over a week of messaging and not one reply from anyone. Disappointed
Excellent service absolutely amazing…
Excellent service absolutely amazing candle l purchased the Mega Candle
My favourite candles
My favourite candles. I love the Strawberry Mascarpone lately! So sweet and beautiful, fills up the whole house. My absolute favourite candles
Faulty candles which I brought for Christmas presents…
I had brought candles for Christmas gifts, two of which I kept for myself. I have been buying these candles for many years. However, they seemed to have a bad batch because two of my candles cracked on the side of the glass. I emailed HartCo and have not received a reply, I supplied images, which is disappointing. I only just found out that one of the gifts that I had given her candle cracked, too. It's very sad when it's a gift. That is ok; they don't value you as a customer; gone are the days when they cared when they had one store. This is probably why they can do 50% off so much, as they have reduced their quality. It's all good; I won't be buying candles from them anymore.
Don’t recommend
Don’t recommend, tunneling candles definitely not worth the money.
Pickup requested from VIC store. Instead shipped to NSW
I ordered gifts for my daughter to be picked up from the Carrum Downs VIC store.
I received an email letting me know that they intended to ship the parcel to my address in NSW
Despite numerous phone calls, messages left and emails the parcel was couriered to my address in NSW. I did not even get an acknowledgement of any of these voice messages nor emails.
Fortunately, I was visiting my daughter in VIC 2 weeks later and I needed to carry the parcel with me to NSW.
Keep sending me e-mails to review a…
Keep sending me e-mails to review a product that still hasn’t arrived after 2 months, paid over $20 shipping for a candle and item still hasn’t come
Great customer service
When the delivery company dropped the ball, Melissa did a fantastic job of chasing them up and ensuring we got our products!
Product is great
Product is great, website easy to use. Delivery took a little longer than normal however it was around Christmas so that is probably why
Absolutely love the fragrance Japanese…
Absolutely love the fragrance Japanese Honeysuckle, fills every room. Unfortunately this time my candles have been very Smokey with black smoke. I trim the wick before every burn but it doesn’t seem to help.
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