Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... Ver mais
A empresa respondeu
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The Aylsham store made the purchase of our new fridge freezer and dishwasher an example of how customer service should be done from informed and unbiased choice advice, sales service, price, smooth an... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Informações de contacto
Reino Unido
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4,8
Excelente
541 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent local service
Extremely efficient service, ordered online, contacted almost straight away, choice of pick up or delivery.
8 de setembro de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
Great service, prompt delivery to store, straight forward collection
9 de setembro de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers with delivery as quickly as they can.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
Quick and efficient service from ordering to delivery. Particularly impressed with the "chat" facility on the website.
7 de setembro de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers and we appreciate you shopping locally.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very pleased with our new fan
Very pleased with our new fan! It's been in constant use! Thank you.
13 de agosto de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reliable and Competitive
As always - 100% reliable, quality product, competitively priced and LOCAL! Proper customer service. Spend with an independent local business, experience proper service and avoid filling the coffers of the impersonal and complacent big boys. Postle every time!
13 de agosto de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
Excellent service. Nicola went beyond what she needed to to make sure that I received my product even though I was outside the delivery area. I cannot thank her enough and her communication in updating me was also very much appreciated
4 de agosto de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by myself and the team.
We are always happy to help and certainly hope you are enjoying your new product!
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
20 de julho de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
All the team will be absolutely delighted with your feedback. The JBP team do their very best to offer excellent service and it is great that you have recognised this for them.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
Excellent service. Rang to say I had a problem with my Satellite signal and within the hour they had been out, sussed out the problem straight off, replaced the LNB and fixed it. The chap was actually on his way home, but what a professional, traditional, local service this was. What more could you possibly want....
12 de julho de 2022
Opinião espontânea
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
John was delighted with your feedback and very appreciative of the time you took out of your day to review our service.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service from jb postle
Excellent service from jb postle. They are very prompt at contacting & stick to their delivery times. I had a washing machine installed & the old machine removed. They know exactly what they are doing & are very efficient. It's really nice to use a company that have trained professionals. Would highly recommend them.
5 de julho de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
All the team will be absolutely delighted with your feedback as all the team do their very best to help their customers.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent Company
Contact with JB Postle was excellent, they could not have done more to ensure my purchase was smooth.
However I have given four stars only because their courier Yodel took one week to get my package from Norfolk to Surrey, which, in these days of fast Amazon deliveries seems on the tardy side.
This should not reflect on JB Postle's service except perhaps their choice of courier might need to be reviewed.
1 de julho de 2022
Resposta da JB Postle
Thank you for your 4 star review it is very much appreciated by the team.
We very much appreciate your feedback and I do believe Yodel Direct had a Cyber Attack during your parcel despatch which definitely affected the time of delivery to you.
We will certainly take you comments onboard.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Superb Service from all at Aylsham…
Superb Service from all at Aylsham branch from ordering via phone call so helpful understanding and communication to delivery and fitting Thank you all so much will definitely use your services again and I highly recommend
18 de junho de 2022
Opinião espontânea
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
Aylsham store will be delighted with your feedback as all the team do their very best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Impressed
Quick, efficient and friendly. I needed a fridge urgently as mine had broken and they squeezed my delivery in. Couldn't ask for better. Will be using them again.
16 de junho de 2022
Opinião espontânea
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
We always try to deliver as fast as we can. The whole team will be delighted with your review as they always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Ordered a travel kettle late afternoon…
Ordered a travel kettle late afternoon and it was delivered , free, the next day by one of the staff on her way home . Price was the same as a national chain who said it was available in-store 21 miles away but couldn't be ordered on line.
We have used Postles before for big appliances such as TV and freezers. Staff always provide good clear advice about the products and the service is excellent .
It pays to shop local in so many ways !
12 de junho de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
We always try to be competitive on price and will always deliver as fast as we can. The whole team will be delighted with your review as they always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
We are so pleased your friend is thrilled with her new radio.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent price, prompt service
Excellent price, prompt polite installation service.
31 de maio de 2022
Resposta da JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to be price competitive and then deliver and install as fast as we can. The team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Not helpful at all
25 de maio de 2022
Resposta da JB Postle
We are sorry that you felt we were not helpful and have only given us a 1 star. You will see from all of our other reviews that we pride ourselves in being extremely helpful at all times. You are located in Nigeria and wanted a courier to collect from us in Norfolk. UK and I am afraid this is something that we just cannot offer you without proof of ID or proof of payment card.
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
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