KiaPartsNow.com Opiniões 

654
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all the Shipping is fantastic other people want $75-$85 just to ship that part you have it in stock. It’s not local pick up. It’s online processing now when we get it we’ll have a more of a p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I was originally sent a set of floormats, selected by using my VIN. Unfortunately, the ones sent were not correct. After some discussion with the company, they agreed to refund my payment since the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Item arrived in perfect condition no damage what so ever. boxed up and was packed well to prevent damage in transit.that says alot for the company to make sure the items are packaged well and no dam... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Escrito pela empresa


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

654 opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 68% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(654)

267 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I ordered a window motor and it didn’t…

I ordered a window motor and it didn’t come with the attachment that the wire connector plugs into so I had to use the old one and install on the new motor. Now the window only rolls down in 1” increments and up is down and down is up. There is no way to speak with a human as everything is AI chat. I didn’t resolve my problem and don’t plan to ever use this website again

29 de agosto de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback. We’re sorry to hear you experienced issues after installing the window motor. Some components or connectors may not be included with the motor if they are not part of the specific OEM part being sold, and installation using the original component can affect operation if the parts are not compatible.

We understand your frustration with not being able to resolve the issue. Our Help Center and online chat are available through our website to assist with part and order questions, including warranty issues. We’re sorry we were unable to provide the experience you expected.

Classificada 3 em 5 estrelas

Shocking Shipping costs

I order a detail part, it arrived timely was a fair price but I really hated paying the high shipping cost! The shipping was almost the cost of the lightweight plastic small part! I was shocked at that!!

29 de agosto de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback. We’re glad to hear your part arrived promptly and that you found the price fair. We understand your frustration with the shipping cost, especially for a small, lightweight part. Shipping rates are determined by the carrier and can sometimes be a significant portion of the total cost for smaller orders. We appreciate your feedback and will continue looking for ways to provide more reasonable shipping options. Your feedback is essential for improving our services.

Classificada 1 em 5 estrelas

I would give them less then 1 star,this…

I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said I have to accept the terms that I'd have to pay for shipping and restock fee due to there shipping me the wrong part! I employ you to email me if you have had the same issue and proof im starting a class action lawsuit due to the fact there not going to stop doing this or respond to better business bureau !trueview1stinc @gmail.com

30 de julho de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback. We’re sorry you’re unhappy with the outcome, but after reviewing the order, we verified that the correct part that was ordered was shipped.

The return was processed as a standard return because the part itself was correct. Under our return policy, standard returns are subject to the applicable restocking fee. If a customer receives an incorrect part due to an error on our end, that is handled differently.

We understand that this may not be the resolution you were hoping for, but we do need to apply our policies consistently to all customers. Your feedback is essential for improving our services.

Classificada 1 em 5 estrelas

KPN DOESN'T ACCEPT RETURNS

I was told by my kia dealership my sunroof needed a new motor. Bought the motor on kia parts now. Dealership wanted $1300 to replace it. The quote and diagnosis from the dealer ship was a couple of years ago. Got the motor installed the roof would go forward but wouldn't open. Emailed KPN. They emailed me back the next day. Said I need to get a diagnosis from kia to return it. I called the dealer ship. They said they do not keep the diagnosis for 2 years. Anyways I would have to spend more money for kia to do another diagnosis on the sunroof. Long story short BEWARE OF KPNS RETURN POLICY. THEY DO NOT ACCEPT RETURNS ON THEIR PRODUCTS. Now I out almost $400.

17 de julho de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback. We’re sorry for the frustration with the sunroof motor. We understand that having to obtain another diagnosis can be inconvenient, especially when the original diagnosis was from several years ago.

However, our team did provide options to proceed through the warranty claim process. We do stand behind the products we sell and have a warranty process in place to assist customers when a part may be defective. We would be happy to continue working with you through the warranty process if you would like to proceed.

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