Not happy with this store at all, ordered pram still has not came, no helpful advice like we can give you alternatives, not happy at all,
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Leia as opiniões dos outros
Meine Bestellung ist zwar ein wenig später angekommen wie versprochen. Das Kinderwagen Set war super verpackt. Ein Adapter war falsch geliefert.Er wurde aber ohne Probleme nachgeliefert.Die Kommunikat... Ver mais
A empresa respondeu
Ich hatte eine äußerst positive Erfahrung bei KinderPrams und möchte meine Begeisterung gerne teilen. Die Mitarbeiter waren äußerst kompetent und hilfsbereit. Besonders beeindruckt war ich von de... Ver mais
A empresa respondeu
Leider enttäuschend! Es gab zwar eine Bestell- und Bezahlbestätigung, jedoch wurde selbst mehr als 2 Wochen nach Kauf nicht geliefert und es gab auch keine Versandmittleilung und auch kein Versa... Ver mais
Informações sobre a empresa
Escrito pela empresa
Kinder Prams are specialists and advisors on the subject of mobility for children and their parents Here you will find only the best children’s carriages and car seats essential for children from birth, plus strollers and seats for progressing children’s ages. We specialise in high-class brands of children’s carriages and safe car seats. We are parents ourselves, so we know very well how best to choose a product suited to your individual needs. Because we focus on such a narrow range of articles for children and infants as carriages and seats, we can assure you of professional advice. We continue to learn and dedicate ourselves to our work so that we can keep up to date with new developments and trends. The KinderPrams webshop was created for your comfort. We have to tried to make it friendly and intuitive. We have experience in sending orders to European Union countries. All orders are shipped from our distribution center located in Gdynia, Poland. So far, we have completed hundreds of orders and shipments to Ireland, Denmark, Sweden, Germany, Spain, France, the Netherlands and many other European countries. All our products come from official distributions. We offer only original products from the world's best producers. Our products are covered by full warranty service.
Informações de contacto
Nowodworcowa 22, 81-581, Gdynia, Polónia
- + 48 797 593 799
- info@kinderprams.com
- kinderprams.com
2,6
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164 opiniões
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Do not buy from this company
Do not buy from this company! They provided me a faulty stroller, refused to cover the cost of return (despite stating otherwise on their website), and I am still waiting for a refund after one month of them receiving the item back. Beware!
19 de janeiro de 2023
Opinião espontânea
A well earned 5*
I wanted to give this company a good review because it's deserved! Full transparency I ordered the venicci tinum upline end of Jan. I was expecting it February but due to a delay on suppliers end it was pushed back to early March. The customer service were so so helpful to me as I was worried as baby due very soon. They offered refund, updated me along the way. I was happy to stick with them and wait as their communication was so good via email. Received product today from. DPD after it was dispatched from the warehouse only 3 days ago in Poland. Fantastic product, customer service and incredible savings to be had. Would definitely purchase again.
6 de março de 2023
Opinião espontânea
Good and kind support
Good and kindly contact with the support. Lower prices in comparison to other shops.
6 de fevereiro de 2023
Opinião espontânea
1 start is too much for this company
1 start is too much for this company. Ordered pram. Paid through PayPal. Money were gone from my account. Got an email from Kinderpram saying I get my pram on the 10th of January. Then got another email on the 1st of January saying I have to pay again as they didn't receive the money. Contacted PayPal. PayPal said they do have my money and it is 100% and also PayPal offered me to open the case against them. Oh, also before PayPal was involved I sended good few emails to them... no reply... only when PayPal got involved they asked me to stop the dispute on PayPal. Nothing about my pram. PayPal said we can cancel this case if seller provedes with tracking number... guess what... the seller said they can't provide tracking number as they don't even have my pram in warehouse. I am still on the middle of process to get my money back. Stay away from this company. Scammers.
3 de janeiro de 2023
Opinião espontânea
Leider war der Kontakt erstmal…
Leider war der Kontakt erstmal schwierig herzustellen. Als man dann jemand erreicht hatte, wurden Versprechungen gemacht die nicht eingehalten wurden. Passiert ist erst etwas als wir mit Paypal den Fall eskaliert haben.
19 de dezembro de 2022
Opinião espontânea
no es original
compré una kidfix i size y no es original de britax romer, no es un vendedor oficial, el fabricante no sabe de donde saca los artículos
Y encima, por comentar, me eliminan la cuenta, INCREIBLE! UNA VERGUENZA....
1 de dezembro de 2022
Opinião espontânea
Resposta da KinderPrams
Our products are 100% original and come with a full manufacturer's guarantee within the European Union. Unfortunately, this appears to be the work of unfair competition.
ARTÍCULO FALSIFICADO
ARTÍCULO FALSIFICADO, SIN GARANTÍA DE NINGÚN TIPO....NO ES VENDEDOR OFICIAL.DECEPCIÓN
27 de novembro de 2022
Opinião espontânea
Resposta da KinderPrams
Our products are 100% original and come with a full manufacturer's guarantee within the European Union. Unfortunately, this appears to be the work of unfair competition.
I ordered a stroller from this website…
I ordered a stroller from this website on September 8, 2022! On the website, the shipping time for these strollers is already on the second day, when ordering, the employee writes to me that unfortunately this stroller is not available, that they can only offer the same one in a different color or that I have to wait a month until the stroller is available! Of course I agreed, they paid me compensation, but after waiting for this month, the worst started!!! The company made excuses all the time and moved the delivery dates, when the promised deadline arrived, moved it again and after several messages only answered! Very unprofessional and negligent company! The employee promised that my shipment would be a priority, but when the cart arrived at the store, it could no longer be said, because this packaging will last five days and the excuse is that there are many orders and a limited number to hand over to the courier, even though my shipment had to be a priority! As a mother, I feel very disappointed by this attitude, because I have been waiting since 8/09/2022 and it is already 18/11/2022 and the stroller has not been sent out yet, and my messages are answered less often, if I only write that I am angry, they start reacting to something and I get back to them ignored! I recommend that you make sure that expectant mothers need such stress during the waiting period, where you do not know whether the stroller will arrive on time for the birth of the baby if you are born in time or not! Very bad experience, I am DISAPPOINTED
Pasūtīju no šīs mājas lapas ratiņus 8.09.2022! Mājas lapā rādijās šiem ratiņiem izsūtīšanas laiks jau otrā dienā, pasūtot, darbinieks man uzraksta ka šo ratiņu diemžēl nav, ka var piedāvāt tādus pašus tikai citā krāsā vai jāgaida mēnesis līdz ratiņi būs pieejami! Es protams piekritu, man samaksāja kompensāciju, bet pēc šī mēneša gaidīšanas sākās viss nepatīkamākais!!! Uzņemums visu laiku attaisnojās un pārcēla piegādes datumus, kad pienāca termiņš solītais, atkal pārcēla un pēc vairākām ziņām tikai atbildēja! Ļoti neprofesionāls un nolaidīgs uzņēmums! Darbinieks solīja ka mans sūtījums būs kā prioritāte, bet kā ratiņi nonāca veikalā, to vairs nevarēja teikt, jo šī iepakošana ilgs piecas dienas un attaisnojums ir tāds ka ir daudz pasūtījumu un ierobežots skaits ko nodot kurjeram, kaut gan, manas sūtījumam bija jābūt prioritātei! Es kā māmiņa jūtos ļoti vīlusies par šo attieksmi , jo gaidu kops 8.09.2022 un ir jau 18.11.2022 un ratiņi vēl nav izsūtīti un uz manām ziņām atbild aiz vien retāk, ja uzrakstu tikai ka esmu dusmīga, kaut ko sāk reaģet un atkal tieku ignorēta!
Iesaku pārliecināties vai topošajām māmiņām vajag tādu stresu gaidību laikā, kur tu nezini vai ratiņi atnāks laicīgi uz bērniņa dzimšanu ja esi laicīgi psūtijis vai nē! Ļoti slikta pieredze, esmu VĪLUSIES
18 de novembro de 2022
Opinião espontânea
Heute ist gekommen bestellte Buggy
Heute ist gekommen bestellte Buggy. Hat etwa länger gedauert als versprochene lieferdatum. Aber nach versand schnell geliefert obwohl versand aus Polen. Buggy ist wunderschön und bin sehr zufrieden.
17 de outubro de 2022
Opinião espontânea
El pedido del carrito de bebé que…
El pedido del carrito de bebé que hicimos ha llegado bien pero sin RUEDAS, por lo que no se puede usar… estamos a la espera de que primero den respuesta y segundo envíen las ruedas del carro. Sino dinero perdido. Muy mala experiencia después de estar esperando 2 semanas.
He recibido respuesta de que las ruedas se repondrán asique continuó a la espera.
15 de setembro de 2022
Opinião espontânea
Resposta da KinderPrams
Hola,
Lamentamos la situación. Le explicamos que nuestra empresa realiza pedidos de productos envasados en fábrica. Nuestros empleados no interfieren con el contenido. No tenemos ninguna influencia en el embalaje del producto por parte del fabricante. Si ha informado del asunto a nuestra Oficina de Atención al Cliente, nuestro empleado reemplazará la rueda faltante lo antes posible.
J AI FAIT ANNULE MA COMMANDE CAR LE…
J AI FAIT ANNULE MA COMMANDE CAR LE PRODUIT N ETAIS PAS DISPONIBLE. FAUSSE INFORMATION DE LIVRAISON... J AI FAIT ANNULE MA COMMANDE ET J AI RECU TOUT LES MAILS POUR JUSTIFIER L ANNULATION ET LE REMBOURSEMENT QUI N4EST PAS ARRIVE. LE SERVICE CLIENT M ASSURE QUE LE REMBOURSEMENT EST PARTI IL Y A 6 JOURS. ENCORE DES MENSONGES. PAS SERIEUX A FUIR
31 de agosto de 2022
Opinião espontânea
Resposta da KinderPrams
Cher client,
nos dossiers montrent que vous avez été informé des retards. Le retard est dû à notre fournisseur. Bien entendu, nous sommes conscients que la date de livraison déclarée était différente, mais nous ne pouvons malheureusement pas prévoir toutes les situations. Nous nous excusons pour ce retard.
Quant au remboursement, notre société a effectué le remboursement le 25 août. Aujourd'hui, c'est-à-dire le 14 septembre, nous avons confirmé à notre prestataire de paiement que le remboursement a été exécuté correctement. Veuillez déposer une réclamation auprès de votre société de carte de paiement. Nous vous fournirons toutes les informations à ce sujet par e-mail.
Traduit avec www.DeepL.com/Translator (version gratuite)
Keine Liefertreue und keine Kommunikation
Beim Kauf zweier Kindersitze habe ich mich schon über die Lange Lieferzeit von 2 Wochen gewundert. Aber ok...
Dann erhalte ich aber jeweils nach Verstreichen der angekündigten Versandtagen eine automatisierte Info dass es sich verzögert...
Erst auf die Mail in der ich stroniert habe wurde überhaupt irgendwie reagiert. Wenigstens das lief fix.
Auf den Laden kann ich verzichten.
14 de agosto de 2022
Opinião espontânea
Tout s'est bien passé dans l'ensemble
Tout s'est bien passé dans l'ensemble. Par contre l'expédition de l'objet a été très longue.
1 de julho de 2022
Poussette commander un lundi reçus le…
Poussette commander un lundi reçus le vendredi après midi, contente de mon achat
13 de julho de 2022
Todo perfecto
12 de julho de 2022
Todo muy bien y sin problemas
Todo muy bien y sin problemas. Precio ajustado y envío rápido. Buena comunicación en todo el proceso.
11 de julho de 2022
Commande de deux sièges autos
Commande de deux sièges autos. KinderPrams informe bien de toutes les étapes (confirmation, envoi du colis,…). L’envoi a été rapide et la réception par livreur aussi.
5 de julho de 2022
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