Mortimer Clarke Solicitors Opiniões 

161
•
TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

It's like if the devil owned a company and employed like-minded people. Really nasty and unhelpful people. Very rude. For a supposed solicitors company, they don't do any research and due diliegence.... Ver mais

Classificada 5 em 5 estrelas

I've had nothing but positive conversations with these guys. They have been really supportive when I've struggled to mamage my bill. Excellent customer service from Josh and Kelly after I'd lost my jo... Ver mais

Classificada 1 em 5 estrelas

Disgraceful company, very poor service, they treat customers appallingly and as per many other reviews only want to go down the CCJ route. They have no empathy or understanding to your situation . Ev... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I spoke to an agent in July regarding setting up a payment plan for an account. I was given up to the 3rd of August to call and make a payment. When I called on that day to make a payment, I was tol... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de advocacia
  2. também em
  3. Cobrança de dívidas

Escrito pela empresa

Mortimer Clarke Solicitors is a specialist litigation law firm, providing litigation services to its clients. Mortimer Clarke Solicitors was established in 2007. We employ over 100 staff at our office in Worthing, West Sussex. We are authorised and regulated by the Solicitors Regulation Authority and the Financial Conduct Authority. We are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association. We operate to the highest regulatory standards and take exceptional pride in the way we work. We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde dentro de uma semana

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1,7

Todas as opiniões

(161)

58 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Please ring they are very helpful

After reading reviews I was terrified about phoning this company. I really shouldn't of been and if you are in similar situation pick up the phone and ring. They set up a really fair affordable re payment. I felt at ease the whole time they couldn't of been any more helpful. 1 step into getting my debts under control.

17 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Please cease and desist all calls and…

Please cease and desist all calls and contact with me, immediately. You are verging on harassment now, all daily calls from you have been logged including the ones before the legal time of 8am... I've have tried to leave this via your website but of course there was an issue submitting it so I'm leaving it on a public forum now.

24 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

awful service, ruins lives

Only had my paperwork on there desks for 3 Months, And sent for CCJ, Zero Letters to my house, and recieved 2 emails, i dont answer numbers i dont know as i do not want to be scammed,

so now going to have a County court Judgment because of them not being able to get intouch

3 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company has been harassing me for…

This company has been harassing me for months. I didn’t want to give my information over the phone so I asked them to send me a letter detailing what their business was with me and it never happened but I get 6-8 phone calls a day, discusting company and Cabot should be ashamed of themselves for forwarding them to harrass you

21 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I phoned this company with a huge…

I phoned this company with a huge amount of trepidation based on previous reviews.
I found myself with a debt I couldn't afford, which I'd tried to ignore, however, I was days away from bailiffs coming to my door so knew I had to discuss the situation.
I really didn't hold out much hope of a solution being reached as previous people have said this company do not care about anything but taking your money by any means necessary.
My call was answered by a young lady whose name I don't think would be pertinent to mention on this site, but I found out she was of Lithuanian descent.
From the offset she put me at ease.
She was understanding and compassionate to my plight. She offered advice that was more in line with that which a counsellor would give, not a debt recovery agent.
She listened to everything I had to say and arranged a fair repayment plan, encouraging me to call her if I ever found myself struggling.
If this person is reading this review I just want to say thank you so much for helping me to face up to what I have to deal with and easing a burden I've been carrying for so long.
You are a credit to your profession and a truly good and decent human being.

Regards
John M

15 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company is laughable

This company is laughable, call themselves solicitors more like a bunch of bullying cowboys sent me three letters in less than a week demanding i contact them with threats of balliffs to my door, im actually in touch with Cabot which suprisingly after a little google search and less than 2 minutes these monkeys actually belong to Cabot Debt collectors so they use these idi0ts to send you letters pretending to be solicitors they have about as much power as a dead rat, i will now go email the CEO of my creditor and make payments directly to them via my account if they decide to contact me again i will be filing a complaint to the FCA

14 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Serious lack of professionalism and understanding

I recently had a debt that I needed to settle, and unfortunately, my experience with Mortimer Clarke was less than satisfactory. Despite my intentions to settle the debt, I felt that the firm was not interested in finding a mutually beneficial solution. Instead, they seemed more interested in causing maximum damage to my character and credit rating.

From my first interaction with the firm, I was met with a lack of empathy and understanding. The representative I spoke with was short with me and seemed annoyed by my request to settle the debt. I had expected a more professional and courteous approach, but instead, I was met with a cold and uncaring attitude that made me feel like my situation was not taken seriously.

Even when I offered to pay a portion of the debt immediately and to set up a payment plan for the remainder, the firm showed little interest in finding a solution that would work for both parties. They continued to press me for full payment without offering any flexibility, and I felt like they were not willing to listen to my concerns or work with me to find a mutually agreeable solution.

Furthermore, the firm's tactics to collect the debt were ruthless and unnecessary. They threatened me with legal action, and even went as far as sending me a county court claim form. I felt like their goal was not to help me settle the debt, but rather to scare and coerce me into paying as quickly as possible.

Communications addressed to the firm's principal solicitor Sandra Bayne, who has 18 years experience in law, were read but never responded too.

Overall, my experience with this firm was very disappointing. Their lack of empathy and unwillingness to find a mutually beneficial solution left me with a great deal of stress. I would not recommend working with Mortimer Clarke to anyone who values professionalism and understanding when dealing with sensitive financial matters.

31 de março de 2023
Opinião espontânea

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