Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
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Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
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Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.
The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais
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Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais
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Escrito pela empresa

111 High St, GL50 1DW, Cheltenham, Reino Unido
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Booked to go to Lake garda italy venice in june, Really excited countries never been before, Cant wait got a discount also, Booked easily always great holidays.

Resposta da National Holidays
I hadn't been on a coach trip before but it was very well organised and our driver was superb, couldn't fault him at all. All paperwork came through with our tickets before the event and our hotel for a 3* was very nice. If any criticism it would be the length of the journey with thd pick ups but I guess that's just the nature of a coach trip.

Resposta da National Holidays
I Recently booked a short event trip with National Holidays. It was very easy, I was not waiting long and the advisor was very polite and helpful and very quickly dealt with my booking.

Resposta da National Holidays
The holiday was great in general
Staying at the Grand Hotel waa a nice experience.
However the check in was very slow.
Being a non meat eater.
The breakfast had plenty of choice.
The dinner not really.
The only other criticism is when we arrived in scarborough the going home pickup time went from 3pm to 1.30 without any valid reason.
Think it is important to stick to what you expect.
As I say. Was an enjoyable weekend and I would definitely book again.
Regards

Resposta da National Holidays
Great coach, friendly driver and clean hotel with good food, whats not to like!

Resposta da National Holidays
Great experience… the coach driver was so helpful and nothing was too much trouble. The show was fabulous and going with national holidays took the stress out of getting to and from the arena. We would definitely recommend this trip and would do it all again !

Resposta da National Holidays
The overall holiday was great. Food, trips etc too. It was let down by very poor service on the return trip which has left a bad feeling over riding all the that we had just experienced.

Resposta da National Holidays
Due to the route that was taken it took 3 hours and 40 minutes to get from Blackburn to Rochdale to then pick up 1 person, that was a 45 minute, 20 mile journey.
The company should have had a feeder coach that picked everyone up from the Manchester area and met at Birch services to then carry on the journey.
It took 7 hours to get from Blackburn to Scarborough, absolutely crazy.

Resposta da National Holidays

Resposta da National Holidays
Had a problem booking online wouldnt let me go any further to payment.
So i decided to book over the phone, and got it booked easily no problem at all, this is the first time i will be going with National holidays so dont know what to expect.

Resposta da National Holidays
Enjoyed Scarborough and the Grand Was surpri no routine was ok. We didn't have any problems but a lot of others did. Bit of a warren easy to get lost and definitely needs a lot of work. No room service or even towel toilet roll top ups as we didn't stay 4 nights. Frightening lifts

Resposta da National Holidays
Everything was great. The coach was on time and the drivers friendly and cheerful, journey great and overall a lovely time was had .

Resposta da National Holidays
The ease of our pickup place and warm welcome from the driver.
The whole experience was good.

Resposta da National Holidays
The journey was smooth and relaxing, communication great from booking to final drop off.
Driver was an absolute credit to the company, well done Reece.

Resposta da National Holidays

Resposta da National Holidays
It was a shambles on line as kept saying I had an account and password. Rang and booked on line with a very friendly efficient lady called Sadie, and booking was speedy and easy

Resposta da National Holidays
Problems on on-line booking but phone call resolved the issue. All good

Resposta da National Holidays
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