National Holidays Opiniões 12 798

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.

Classificada 4 em 5 estrelas

The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Booked to go to Lake garda italy venice…

Booked to go to Lake garda italy venice in june, Really excited countries never been before, Cant wait got a discount also, Booked easily always great holidays.

28 de março de 2026
Opinião espontânea
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you are excited about your upcoming trip to Lake Garda and Venice! We're glad you found the booking process easy and always have great holidays.

Classificada 5 em 5 estrelas

First coach trip with friends

I hadn't been on a coach trip before but it was very well organised and our driver was superb, couldn't fault him at all. All paperwork came through with our tickets before the event and our hotel for a 3* was very nice. If any criticism it would be the length of the journey with thd pick ups but I guess that's just the nature of a coach trip.

15 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're glad you enjoyed your first coach trip and that it was well-organized. It's great to hear you appreciated the driver and the hotel. We acknowledge the journey length due to pickups can be a drawback. Thank you for your valuable feedback.

Classificada 5 em 5 estrelas

A Nice experience!

I Recently booked a short event trip with National Holidays. It was very easy, I was not waiting long and the advisor was very polite and helpful and very quickly dealt with my booking.

27 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that booking your event trip was easy and efficient. We appreciate your kind words about our advisor's politeness and helpfulness in quickly handling your booking. Thank you for your feedback!

Classificada 4 em 5 estrelas

The holiday was great in general

The holiday was great in general

Staying at the Grand Hotel waa a nice experience.

However the check in was very slow.
Being a non meat eater.
The breakfast had plenty of choice.
The dinner not really.
The only other criticism is when we arrived in scarborough the going home pickup time went from 3pm to 1.30 without any valid reason.
Think it is important to stick to what you expect.
As I say. Was an enjoyable weekend and I would definitely book again.

Regards

7 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're glad you enjoyed your stay overall. We appreciate your comments regarding the slow check-in and limited dinner options for non-meat eaters. We'll look into the pickup time change. Thank you for your feedback, and we hope to welcome you back.

Classificada 5 em 5 estrelas

Great coach

Great coach, friendly driver and clean hotel with good food, whats not to like!

7 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're glad you had a great experience with the coach, friendly driver, and clean hotel with good food. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Great experience…

Great experience… the coach driver was so helpful and nothing was too much trouble. The show was fabulous and going with national holidays took the stress out of getting to and from the arena. We would definitely recommend this trip and would do it all again !

19 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're glad you enjoyed your experience. It's great to hear that our coach driver was so helpful and that the trip made getting to and from the arena stress-free. Thank you for recommending our trip!

Classificada 3 em 5 estrelas

The overall holiday was great

The overall holiday was great. Food, trips etc too. It was let down by very poor service on the return trip which has left a bad feeling over riding all the that we had just experienced.

13 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your experience. We're glad you enjoyed the holiday's aspects, but we regret that the return trip's service negatively impacted your overall impression.

Classificada 2 em 5 estrelas

Long journey to Scarborough

Due to the route that was taken it took 3 hours and 40 minutes to get from Blackburn to Rochdale to then pick up 1 person, that was a 45 minute, 20 mile journey.
The company should have had a feeder coach that picked everyone up from the Manchester area and met at Birch services to then carry on the journey.
It took 7 hours to get from Blackburn to Scarborough, absolutely crazy.

19 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your experience. We regret the journey from Blackburn to Scarborough took much longer than expected due to the route.

Classificada 4 em 5 estrelas

Helpful assistant

Helpful assistant efficient and told me all I need to know.

23 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that our assistant was helpful and efficient! We appreciate your feedback and are glad you found the information useful.

Classificada 5 em 5 estrelas

First time booking

Had a problem booking online wouldnt let me go any further to payment.
So i decided to book over the phone, and got it booked easily no problem at all, this is the first time i will be going with National holidays so dont know what to expect.

22 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you bringing the booking issue to our attention. We're happy you were able to book over the phone without any problems. We hope you enjoy your first holiday with us!

Classificada 4 em 5 estrelas

Scarborough Grand needs work

Enjoyed Scarborough and the Grand Was surpri no routine was ok. We didn't have any problems but a lot of others did. Bit of a warren easy to get lost and definitely needs a lot of work. No room service or even towel toilet roll top ups as we didn't stay 4 nights. Frightening lifts

14 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you taking the time to share your experience. We're glad you enjoyed Scarborough. We regret to hear about the issues you and other guests experienced, such as the lifts and lack of service. We'll address these concerns.

Classificada 5 em 5 estrelas

Everything was great

Everything was great. The coach was on time and the drivers friendly and cheerful, journey great and overall a lovely time was had .

7 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you had a lovely time! It's great to know that you appreciated the on-time coach, friendly drivers, and great journey. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Warm welcome

The ease of our pickup place and warm welcome from the driver.
The whole experience was good.

8 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that our convenient pickup and friendly driver made your experience a good one. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

Highly recommend

The journey was smooth and relaxing, communication great from booking to final drop off.
Driver was an absolute credit to the company, well done Reece.

19 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that your journey was smooth and relaxing and that you found the communication great. We appreciate your kind words about the driver. Thanks for your positive feedback.

Classificada 5 em 5 estrelas

Use this company again

Driver was great hotel was beautiful room lovely food bad

19 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy you appreciated the driver and hotel. We regret that the food was not to your satisfaction, and we'll look into it.

Classificada 5 em 5 estrelas

Book by telephone

It was a shambles on line as kept saying I had an account and password. Rang and booked on line with a very friendly efficient lady called Sadie, and booking was speedy and easy

18 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you found the booking process speedy and easy with our team. We appreciate you letting us know about the online issues you encountered.

Kind Regards

Customer Contact Team

Classificada 5 em 5 estrelas

VERY EASY TO BOOK

17 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

Hi David

Thank you for your positive review. It's great to know that you found the booking process easy to use.

Kind Regards

Customer Contact Team

Classificada 4 em 5 estrelas

Problems on on-line booking but phone…

Problems on on-line booking but phone call resolved the issue. All good

14 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that our team resolved the online booking issue! Thank you for your feedback and for your patience.

Classificada 5 em 5 estrelas

Value for money

For the money nice little get away.

14 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

We're glad you found our getaway to be a nice experience and a good value. Thanks for your positive feedback; it means a lot to us.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais