Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
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Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
A empresa respondeu
Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.
A empresa respondeu
The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais
A empresa respondeu
Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

111 High St, GL50 1DW, Cheltenham, Reino Unido
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Problems on on-line booking but phone call resolved the issue. All good

Resposta da National Holidays
When I booked it was not made clear that the trip would depart in the early hours of the morning and pick up in numerous places. We could not get to the revised departure point by the early hours time required so had to book a train. Will never book with this company again.

Resposta da National Holidays

Resposta da National Holidays
It was fine .
I rang up and booked holiday advertised in Brochure that we decided we wanted to go on .

Resposta da National Holidays
Nice trip lovely hotel and a great price

Resposta da National Holidays
Very efficiant booking service any questions answered at National holidays
Very friendly drivers, refreshed modern aspects to the coach holidays, from all perspections.
Very nice,

Resposta da National Holidays
I was very unhappy about the way you have to pay extra money for pick up and to reserve seats and also about having to get authorisation for mobility scooters none of which is said in the brochure .these things should be in the stated price not left til you go to book

Resposta da National Holidays
Over seven hours on a bus to travel just over 100 miles to London not my idea of fun. No one at the bus parking place to direct us to the theatre and the map provided was hopeless. After the show a further hour and twenty minutes to get to the hotel. A trip best forgotten and never to be repeated.

Resposta da National Holidays
Length of time on coach and all different pick ups. Getting dropped off miles from your show. Not going to hotel pre show.
No regards for age or ability.
No complaints about driver Reece. He was great. Everything explained properly.

Resposta da National Holidays
You reduce pickups and longer free time spend in London 2hours not enough. Hotel to far out look into reduce pickups and more time in london

Resposta da National Holidays
I only awarded 4 stars as I found it impossible to book online. The person I dealt with on the phone was very pleasant and helpful.

Resposta da National Holidays

Resposta da National Holidays
Overall very good value for the money. Hotel in Torquay was very dated with much room for improvement but the staff were helpful & the inclusive food was good.
I would go again!. Well done to all the staff at The Ashley Court Hotel!.

Resposta da National Holidays
Lady was so lovely when booking very helpful .

Resposta da National Holidays
The lady who booked me in was great, polite and friendly. .She listened to me as I explained things to her and assisted me very pleasantly.

Resposta da National Holidays
Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

Resposta da National Holidays
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