National Holidays Opiniões 12 801

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.

A empresa respondeu

Classificada 4 em 5 estrelas

The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais

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Classificada 3 em 5 estrelas

Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

VERY EASY TO BOOK

17 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

Hi David

Thank you for your positive review. It's great to know that you found the booking process easy to use.

Kind Regards

Customer Contact Team

Classificada 4 em 5 estrelas

Problems on on-line booking but phone…

Problems on on-line booking but phone call resolved the issue. All good

14 de março de 2026
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Resposta da National Holidays

We're happy to hear that our team resolved the online booking issue! Thank you for your feedback and for your patience.

Classificada 5 em 5 estrelas

Value for money

For the money nice little get away.

14 de março de 2026
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Resposta da National Holidays

We're glad you found our getaway to be a nice experience and a good value. Thanks for your positive feedback; it means a lot to us.

Classificada 4 em 5 estrelas

Pleasant and helpful

13 de março de 2026
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Resposta da National Holidays

Hi Heather

Thank you for your review, it's great to know that you found our staff pleasant and helpful.

Kind Regards

Customer Contact Team

Classificada 1 em 5 estrelas

Never again

When I booked it was not made clear that the trip would depart in the early hours of the morning and pick up in numerous places. We could not get to the revised departure point by the early hours time required so had to book a train. Will never book with this company again.

1 de março de 2026
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Resposta da National Holidays

We appreciate you bringing this to our attention. We're sorry the early departure and multiple stops weren't clear during booking, causing you to miss the trip.

Classificada 4 em 5 estrelas

Booking a holiday

It was fine .
I rang up and booked holiday advertised in Brochure that we decided we wanted to go on .

4 de março de 2026
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Resposta da National Holidays

We appreciate you booking the holiday advertised in our brochure. We're happy to hear that your experience was satisfactory, and we value your feedback.

Classificada 5 em 5 estrelas

National Holidays

Very efficiant booking service any questions answered at National holidays
Very friendly drivers, refreshed modern aspects to the coach holidays, from all perspections.
Very nice,

4 de março de 2026
logótipo da National Holidays

Resposta da National Holidays

Hi Alan

We're happy to hear that our booking service was efficient and our drivers were friendly! We're also glad you appreciated the refreshed and modern aspects of our coach holidays. Thanks for your positive feedback.

Kind Regards

Customer Contact Team

Classificada 1 em 5 estrelas

I was very unhappy about the way you…

I was very unhappy about the way you have to pay extra money for pick up and to reserve seats and also about having to get authorisation for mobility scooters none of which is said in the brochure .these things should be in the stated price not left til you go to book

10 de março de 2026
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Resposta da National Holidays

Good afternoon,

Thank you for contacting us.

Pickup supplements are not required for every pick up and change from tour to tour depending on the route, it would not be possible to include this into the price until we know which pick up you want.

We do not include seat reservation automatically a some people do not want to reserve a seat.

We require checks for mobility scooters as there is a weight and size limit along with legal requirements for the battery type we can carry onboard coaches. There is also limited space on board coaches and so we must check to ensure that there will be space for your scooter.

We hope that the above makes our booking process decisions clearer.

Classificada 2 em 5 estrelas

Never again

Over seven hours on a bus to travel just over 100 miles to London not my idea of fun. No one at the bus parking place to direct us to the theatre and the map provided was hopeless. After the show a further hour and twenty minutes to get to the hotel. A trip best forgotten and never to be repeated.

26 de fevereiro de 2026
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Resposta da National Holidays

We appreciate you sharing your experience. We regret that the journey to London was lengthy and that you had trouble reading the map.

Classificada 1 em 5 estrelas

Too long on coach.

Length of time on coach and all different pick ups. Getting dropped off miles from your show. Not going to hotel pre show.
No regards for age or ability.
No complaints about driver Reece. He was great. Everything explained properly.

26 de fevereiro de 2026
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Resposta da National Holidays

We appreciate your feedback and are sorry that the journey and drop-off location impacted your experience. We're glad Reece provided great service.

Classificada 3 em 5 estrelas

You reduce pickups and longer free time…

You reduce pickups and longer free time spend in London 2hours not enough. Hotel to far out look into reduce pickups and more time in london

9 de março de 2026
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Resposta da National Holidays

We appreciate your feedback. We'll review the pickup process, travel time, and time spent in London to improve the experience for our customers.

Classificada 4 em 5 estrelas

I only awarded 4 stars as I found it…

I only awarded 4 stars as I found it impossible to book online. The person I dealt with on the phone was very pleasant and helpful.

28 de fevereiro de 2026
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Resposta da National Holidays

We appreciate your feedback and are sorry you had trouble booking online. We're glad the phone representative was helpful and we'll look into the website issue.

Classificada 4 em 5 estrelas

Overall very good value for the money

Overall very good value for the money. Hotel in Torquay was very dated with much room for improvement but the staff were helpful & the inclusive food was good.
I would go again!. Well done to all the staff at The Ashley Court Hotel!.

23 de fevereiro de 2026
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Resposta da National Holidays

We appreciate your feedback and are happy you found it a good value. We acknowledge the hotel is dated, and we're glad you enjoyed the food and found our staff helpful. We are happy you would visit again.

Classificada 5 em 5 estrelas

Lady was so lovely when booking …

Lady was so lovely when booking very helpful .

27 de fevereiro de 2026
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Resposta da National Holidays

We're so happy to hear that the booking process was pleasant and helpful for you. Thank you for your positive feedback; it means a lot to us.

Classificada 5 em 5 estrelas

The lady who booked me in was great

The lady who booked me in was great, polite and friendly. .She listened to me as I explained things to her and assisted me very pleasantly.

5 de março de 2026
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Resposta da National Holidays

We're happy to hear that the booking process was smooth and that our staff member was helpful and attentive. Thank you for your positive feedback; we appreciate it.

Classificada 3 em 5 estrelas

Travel timecwas too long

Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

27 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you bringing the lengthy travel time to our attention. We're glad you found the trip and accommodation a good value. We will review our pick-up routes to improve travel times.

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