Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
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Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais
A empresa respondeu
Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.
A empresa respondeu
The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais
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Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa

111 High St, GL50 1DW, Cheltenham, Reino Unido
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Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

Resposta da National Holidays
Excellent value service good hotel far to far away but clean and very basic

Resposta da National Holidays
The lady was very nice and helpful but must say your telephone music is terrible

Resposta da National Holidays
Very helpful staff who guided me through the booking process. Double checking the details and taking care with accommodation for my disabled sister thankyou

Resposta da National Holidays
We booked a small weekend away from NORTHAMPTON to Torquay months ago. A few days before the holiday were informed that the pick up in NORTHAMPTON was at zero 5:3 5 am and we were going to head south to Kent which took several hours and then our journey would begin from there towards Torquay arriving mid to late afternoon. This meant we would’ve been on the bus for approximately eight hours with two comfort breaks. We didn’t bother turning up for the coach as this would’ve been distressing and too far for people of our age. We would never have booked if we had known the pickup point was not the start point. I do not recommend and once again even though we’ve paid, I didn’t bother turning up. Awful experience that would’ve been. No way.

Resposta da National Holidays
Well organised nice staff informative and helpful

Resposta da National Holidays
extra costs added for being picked up
they use other coach companys to take you so its a mixed bag on customer care while on holiday.

Resposta da National Holidays
The change of my pick up point made me and my wife so inconvenient, waste quite a long time to the appointed pick up point.

Resposta da National Holidays
The assistant was very polite, and able to answer all my questions prior to booking. Excellent service.

Resposta da National Holidays
Booked via telephone. Very friendly and helpful member of staff.

Resposta da National Holidays
Easy booking over the phone with friendly helpful information and advice

Resposta da National Holidays
This was my 3rd Trip to Liverpool and bak was superb and hotel stay excellent too with food this yr being hot and plentiful would definitely go again

Resposta da National Holidays
Izzy went over and above to find 2 extra single rooms for us so we could book this trip for my dad's 90th birthday. She was amazing, friendly, helpful and informative

Resposta da National Holidays
I must say, we had a lovely stay at the grand hotel in Scarborough, staff very helpful,cleanliness of hotel was good, overall can’t really fault it, and was good value for your money.would definitely visit again.

Resposta da National Holidays
Emily was very pleasant and sorted the problem I had registering very quickly.

Resposta da National Holidays
From the start of the booking the lady who i spoke with was anything absolute pleasure to deal with ,we booked a trip and we got our confirmation immediately.
Thank you national holidays .
Kind regards
T.harris.

Resposta da National Holidays
Pick up was efficient especially from mansfield , costs were reasonable , overall holiday was a success.

Resposta da National Holidays
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