National Holidays Opiniões 12 801

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Booking over the phone was so easy reservation lady did all she could she explained everything to us ..very polite and helpful,travelling to our destination, the driver very helpful, took our luggag... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Assistant very helpful and explained everything clearly. Slightly disappointed that first choice was booked up but we were trying to book at short notice.

A empresa respondeu

Classificada 4 em 5 estrelas

The driver was very friendly and informative. The coach arrived on time. The hotel wasn't one of the best, however the bedroom was satisfactory. Evening meal was disappointing but breakfast was was... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Our room was dated.No plugs near bed had to use a long wire extension I found in a drawer.Bathroom incredibly small.Would be impossible for a fat or heavy person to use the toilet which was in a narro... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 3 em 5 estrelas

Travel timecwas too long

Good value for money travel and accommodation. Travel time was too long. 7 hours from Scarborough pick up to Leicester. This long journey was due to many de tours for pick ups. I would have rated the three days break 5 stars if it was not for long travel time.

27 de fevereiro de 2026
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Resposta da National Holidays

We appreciate you bringing the lengthy travel time to our attention. We're glad you found the trip and accommodation a good value. We will review our pick-up routes to improve travel times.

Classificada 4 em 5 estrelas

Paddington theatre break

Excellent value service good hotel far to far away but clean and very basic

6 de março de 2026
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Resposta da National Holidays

We're glad you found our service valuable and the hotel clean. We appreciate your feedback regarding the location.

Classificada 5 em 5 estrelas

The lady was very nice and helpful but…

The lady was very nice and helpful but must say your telephone music is terrible

6 de março de 2026
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Resposta da National Holidays

We're glad the lady was helpful! We appreciate your feedback and will review our telephone music selection to improve the experience.

Classificada 5 em 5 estrelas

Very helpful staff who guided me…

Very helpful staff who guided me through the booking process. Double checking the details and taking care with accommodation for my disabled sister thankyou

26 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that our staff was helpful during your booking process. We appreciate you highlighting our attention to detail and care in accommodating your sister. Thank you!

Classificada 1 em 5 estrelas

We booked a small weekend away from…

We booked a small weekend away from NORTHAMPTON to Torquay months ago. A few days before the holiday were informed that the pick up in NORTHAMPTON was at zero 5:3 5 am and we were going to head south to Kent which took several hours and then our journey would begin from there towards Torquay arriving mid to late afternoon. This meant we would’ve been on the bus for approximately eight hours with two comfort breaks. We didn’t bother turning up for the coach as this would’ve been distressing and too far for people of our age. We would never have booked if we had known the pickup point was not the start point. I do not recommend and once again even though we’ve paid, I didn’t bother turning up. Awful experience that would’ve been. No way.

5 de março de 2026
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Resposta da National Holidays

We are sorry to read you decided not to travel on this occasion.

Travel via coach usually takes around twice as long as by car, we would expect this trip to take around 8 hours. Passengers are always welcome to query travel times prior to booking.

Classificada 2 em 5 estrelas

extra costs added for being picked up

extra costs added for being picked up
they use other coach companys to take you so its a mixed bag on customer care while on holiday.

11 de junho de 2025
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Resposta da National Holidays

We appreciate your feedback and are sorry about the extra costs and inconsistent customer care. We'll look into this to improve our services.

Classificada 2 em 5 estrelas

The change of my pick up point made me…

The change of my pick up point made me and my wife so inconvenient, waste quite a long time to the appointed pick up point.

25 de fevereiro de 2026
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Resposta da National Holidays

We regret that the pickup point change caused you and your wife inconvenience and wasted time. We appreciate your feedback and will review this.

Classificada 5 em 5 estrelas

Booking holiday

The assistant was very polite, and able to answer all my questions prior to booking. Excellent service.

4 de março de 2026
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Resposta da National Holidays

We're happy to hear that our assistant was polite and helpful, answering your questions before your booking. We appreciate your excellent feedback!

Classificada 5 em 5 estrelas

Booked via telephone

Booked via telephone. Very friendly and helpful member of staff.

3 de março de 2026
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Resposta da National Holidays

We're happy to hear that our staff member was friendly and helpful when you booked over the telephone. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

National holidays

Easy booking over the phone with friendly helpful information and advice

3 de março de 2026
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Resposta da National Holidays

We're so happy to hear booking was easy, and that you found the information and advice helpful. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

3 out of 3 very successful trip!

This was my 3rd Trip to Liverpool and bak was superb and hotel stay excellent too with food this yr being hot and plentiful would definitely go again

23 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that you enjoyed your trip to Liverpool and that our hotel stay, along with the food, was excellent. Thank you for your positive feedback; we appreciate it!

Classificada 5 em 5 estrelas

Izzy went over and above to find 2…

Izzy went over and above to find 2 extra single rooms for us so we could book this trip for my dad's 90th birthday. She was amazing, friendly, helpful and informative

22 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that we could assist with your dad's 90th birthday trip! We appreciate your kind words about the team member who went the extra mile to help you.

Classificada 4 em 5 estrelas

Lovely stay

I must say, we had a lovely stay at the grand hotel in Scarborough, staff very helpful,cleanliness of hotel was good, overall can’t really fault it, and was good value for your money.would definitely visit again.

15 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that you had a lovely stay in Scarborough! It's great to know our staff were helpful and the hotel cleanliness met your expectations. We appreciate your feedback and hope to see you again.

Classificada 4 em 5 estrelas

Emily was very pleasant and sorted the…

Emily was very pleasant and sorted the problem I had registering very quickly.

27 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that the registration issue was resolved quickly and that you found our team member pleasant. Thank you for your feedback.

Classificada 5 em 5 estrelas

From the start of the booking the lady…

From the start of the booking the lady who i spoke with was anything absolute pleasure to deal with ,we booked a trip and we got our confirmation immediately.
Thank you national holidays .
Kind regards
T.harris.

22 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that the booking process was a pleasure and your confirmation was immediate. Thank you for your kind words and for choosing us for your trip!

Classificada 5 em 5 estrelas

Transported, location, value.

Pick up was efficient especially from mansfield , costs were reasonable , overall holiday was a success.

15 de fevereiro de 2026
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Resposta da National Holidays

We're happy to hear that our Mansfield pick up was efficient and reasonably priced, contributing to your successful holiday. Thank you for your positive feedback!

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