NineLife Canada Opiniões 

244
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I placed an order over 3 weeks ago for a patient of mine for some cards. After 3 weeks nothing had been shipped. I contacted nine lives to request a cancelation and refund. Three emails later I have n... Ver mais

Classificada 5 em 5 estrelas

Great customer service AND more importantly, EXCELLENT salt! It is packed with pure, premium sea salt and a little goes a very long way. It is 100% natural (which is important) and an excellent... Ver mais

Classificada 5 em 5 estrelas

There was an issue with shipping and someone called me to straighten out my address I had made a mistake on. Also quickly responded to me personally in English when I accidentally chose French.

Classificada 5 em 5 estrelas

Delivery was made on time as promised. The products were wrapped properly and protected from damages. The items matched my order. I received continuous updates on the tracking of my order, thank yo... Ver mais


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(244)

77 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

When I inquired you answered me…

When I inquired you answered me immediately,,,also giving me a tracking number and assurance of delivery with your phone number and communication. It did take a long time to get here that I wasn’t used to with orders but I would order again and recommend your product to others.Thank you.

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

great product

great product. Soy sauce fermented in barrels is the only way to go for taste and umami

26 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a SCAM - be warned

This company is a scam. I cannot believe I never read the reviews where there were very clear warnings. While I did receive the product - but only 1 carton of Edensoy milk for over $90. I stupidly assumed I was getting 6 cartons. I am very embarrassed. PLEASE do not fall prey to this company.

15 de maio de 2026
Opinião espontânea
logótipo da NineLife Canada

Resposta da NineLife Canada

Hi Rita,

Thank you for bringing this to our attention. Unfortunately, I couldn’t locate your order details to provide a resolution. Could you please share your order ID with us at [info@ninelife.ca]? This will help us assist you more effectively.

Best regards,
NineLife

Classificada 1 em 5 estrelas

Price gouging and terrible customer service

I ordered hard to find products from this NineLife Canada. They did not provide a ship date (or even a shipping window) and no invoice. After a few days, I asked for a ship date and got a form reply with no answer. After expressing my dissatisfaction, I got a vague shipping window. I got tired of waiting, looked harder for other sources and found out NineLife was charging 400 % more than a competitor for a similar item. I asked for my order to be cancelled. They shipped the product within hours of my cancellation request. I asked for them to contact the shipper and have the package returned to origin and they refused. Be warned this company practices price gouging and has terrible customer service.

2 de maio de 2026
Opinião espontânea
logótipo da NineLife Canada

Resposta da NineLife Canada

Hi JC,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NineLife

Classificada 4 em 5 estrelas

A logn wait for product to arrive

Found it very long to wait for the order to come, and it was very expensive (I am a retired senior on a low income), Hoping this will help with the concerning sinus issues I've had (mucous and phlegm chocking me when I lay down in bed), It only goes away when I am asleep.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful customer service

Wonderful customer service! They dealt with my shipping issues immediately and used another shipping company. When my parcel went missing, immediately they sent my order again at no cost. Not many companies would deal with this matter immediately like they did. They listened to my issues and rectified the situation by investigating and because of it I'm a happy customer!

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

NineLife were very prompt responding to…

NineLife were very prompt responding to my order request, and when the delivery of my product was delayed, they looked into it immediately and were able to give me an accurate, revised delivery date. I have found them to be polite, responsive and helpful, and I would use them again.

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible experience

I had an absolutely terrible experience with NineLife.ca, and I feel obligated to warn others.

This company is, in my opinion, most likely operating like a scam. I received a product that was clearly substandard and shockingly, it doesn’t even appear to be authorized for sale in Canada. That alone is a massive red flag.

When I tried to resolve the issue, they refused to provide a proper refund. No accountability, no proper customer service, just complete disregard for basic consumer rights. It’s beyond frustrating and frankly unacceptable.

Businesses like this should not be allowed to operate. The lack of transparency, the questionable products, and the refusal to make things right all point to something seriously wrong.

Avoid NineLife.ca at all costs. Do not get trapped like I did.

13 de abril de 2026
Opinião espontânea

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